Category: | Jewelry Store |
Address: | 2000 Clements Bridge Rd, Woodbury, NJ 08096, USA |
Phone: | +1 856-251-6956 |
Site: | stores.jared.com |
Rating: | 3.5 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
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samantha graham
WHAT A JOKE!!!! I wouldnt refer anyone to Jared Jewelers of Deptford NJ. I tried to order a special order engagement band, I was rushed through everything because the 2 sales people helping me were in a rush to go home. After having to open a credit line with Jared, in order, to order my special order ring that was suppose to be delivered to the store within the the next 7 days, after several phone calls to Jared and getting the run around I was informed my ring was never ordered. Yet neither of the 2 salespersons helping me thought to call and inform me of this. After my 4th call to the store I was informed the ring was never ordered, then a phone call from one the salespersons saying they left me a message stating the ring needed to be paid in full in order for me to view the ring. NEVER AGAIN, Please dont waste your time or money shopping at the Deptford Jared, Please be sure when making a big purchase you use professionals. I am surprised the Corporate office allows this to go on, i cant imagine all the business they must loose due to an inadequate staff.
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Tiffany Russell
Went here a week ago to get wedding bands for my fiancé and I. The women there duped us into "running our credit" for the fincancing card. We agreed to have them check both of our credit to see which person could get more. We decided to go with just me opening the actual account because it worked out better (and we didnt need 8k in a jewelry store). Today, 2 Jared cards came in the mail. We did not OK both accounts to be opened but when we called customer service they pretty much told us there was nothing that could be done except to close the one. At the store, they filled out the applications for us and had us sign "to run our credit" yet in the fine print it says you will automatically have one opened once approved. Now his credit is going to suffer because they misinformed us as to what was going on. We had a great in store experience but because of this, we will never give Jared another dime and I highly suggest no one else either.
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Cynthia Lamb
Well for starters I have a credit card for jarads with a pretty good limit as does my boyfriend and it seems that every time he goes in there to purchase something the sales people give him a hard time and never have what he wants. And to make matters worse valintines day is coming up and he decided to give it one more try and that was a mistake because again they told him they did not have what he was looking for. I know he is a patience person but he started to get irritated and so security guard walked over..so not nessary he wasnt getting loud just felt as if he wasnt spending enough so he was wasting there time on him...which it shouldnt matter how much someone spends.but sales person said do you have a plan B ...like really!!!! People dont waste your time. They are rude as hell there.
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All Angles
This store is beautiful, the customer service is so so. In store they are wonderful. Over the phone they have a bit of a smart mouth. Me: "Hello, I wanted to see if my jewelry was ready for pick up." Jared: "What date is on your slip?" Me: "Today" Jared: "Then you can pick it up after 5 PM." Can anyone explain why he didnt even bother to check and see if it was done early? At least pretend to check on my jewelry. Make it seem like you are trying to help me. Another thing is the Jared I went to in Washington, DC re-sized, re-placed a missing diamond, and cleaned my jewelry all within 2 hrs. Why does it take this Jared 4 days?
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Kathleen Tower
I was sent to your store when I realized the center diamond on my wedding set was loose. I wanted the prongs tightened, but I wanted to wait while the work was completed. Jeweler John Kim went above and beyond doing the necessary repairs, cleaning polishing as I requested; by sharing with me other areas that concerned him and let me know so I could address them at my convenience. Thank you - this was a wonderful experience, and I would recommend Jareds to my friends and family for their great customer service and especially Mr. John Kim.
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Michelle Kline
Very dissapointed with this Jared. Unfortunately, Ive been here a few times. Hoping my experience will get better, but no. I seem to always get the person who doesnt know what they are doing. And the repair time is outrageous compared to other places.
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christine bartels
Very disappointed. When they screw up they dont do anything about it. I work in customer service and you always take that extra step when someone screws up.
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Jim Brodzik
Alex and team are absolutely committed to customer satisfaction. Shopping at Jared was a truly positive experience.
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Virginia Seniff
Excellent Pandora selection. Great customer service. Heather rocks!
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A Private User
Wonderful! First my engagement ring and now a Pandora bracelet.
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SEAN ODONNELL
U GOT GET A RIG FOR SPECIAL ONE SHE WILL LOVE IT