Category: | Cosmetics Store |
Address: | 320 Beverly Rancocas Rd, Willingboro, NJ 08046, USA |
Phone: | +1 609-877-4257 |
Rating: | 2.7 |
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Janice Brown
Used to frequent this store all the time for all my hair care needs. One day I accidentally purchased the wrong type of hair and went back to exchange the unopened/unused packs for the right ones. Pricing stickers on the packs clearly had the stores name, yet I was told the hair was not from their store and was refused an exchange(even tho I was ready to pay the difference for the hair I needed). The second time I went into the store with all my receipts and proof and was told to leave or the owner would contact police. Im not sure how much of a threat a 70+ year old woman with a walker is that it would constitute such a thing. I contacted my credit card company to resolve the issue and the store lied and said they provided a "service" instead of "products". I had to prove to my credit card company that this store was NOT a salon and that they only sold hair care products before I was eventually able to obtain a refund. To be treated that way after all the money I had spent in that store over the years, was appalling. I will never spend another dime at this store, and urge others to as well. There are plenty other beauty supply stores with better customer service in the area.
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Nieemah Chavies
They dont really want to help you. I came there at 7 pm today . I called ahead of time to see what time they close . The lady told me 7:30 . I arrived at 7 pm and they was basically pushing me out the door . The girl didnt want to help me find anything she just simply said well we are closing you have five min . They turned off the lights in the store on customers . Just horrible . I was pushed out at 7: 15 . Without much help . So one star rating from me . .
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Shanika Knight
IF I COULD GIVE THEM NO STARS I WOULD. CUSTOMER SERVICE WAS AN ALL TIME LOW. THEY REFUSED TO HELP ME GET THE COLOR HAIR I NEED, TOLD ME REPEATEDLY IT WAS MY PROBLEM AND I NEEDED TO LOOK MYSELF. THEN CALLED THE POLICE ON ME BECAUSE THEY DIDNT LIKE THE TONE AND HEIGHT IN MY VOICE. WHEN THE POLICE OFFICER CAME, HE SIDED WITH ME. AND STILL HAD TO REDIRECT THE WIFE THAT WAS VERY HOT HEADED. NEVER WILL I SPEND A DIME THERE AGAIN!!!!
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Pretty Nikki
I COME FROM MOUNT LAUREL AREA ALL THE WAY HERE ITS THE CLOSEST, STORE IS OK, THE YOUNG LADY THAT WAS WORKING FOR THE STORE A HELPER, WAS NOT HELPING INSTEAD SHE WAS GOSSIPING AND LOOKING CUSTOMERS UP AND DOWN NEVER ASKING DO YOU NEED HELP OR EVEN WHEN SHED SEE YOU NEEDING HELP REFUSE TO EVEN ACKNOWLEDGE YOU, YOUNG DARK SKIN GIRL, I WOULDNT SPEND MY MONEY HERE AGAIN LACK OF HELP TO THE PAYING CUSTOMER
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Fran cx
I would not ever go there again.I went there twice and the asian lady at the counter is rude and she snatches the money from your hand when your trying to pay. Also they dont help you if you cant find a product. I refuse to let people treat me like that. I will spend my money somewhere else.
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Kayla Born2Live
Eh.. They have ok stuff the Asian lady manager follows you around all the time and the dark skin female employee never asks if you need assistance and the light skinned female worker is always eating.. Go here if you have no other place to shop at
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amanda johnson
love this store best hair and great prices