Staples

Category:	Office Supply Store
Address:	2933 Vauxhall Rd #7, Vauxhall, NJ 07088, USA
Phone:	+1 908-206-8765
Site:	storelocator.staples.com
Rating:	2.9
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 45

Reviews 28

Ty Wright

I only give this store five stars due to one particular employee in the copy center. Each time I go there which is often, I get really upset when I dont see this particular staff working. Like the other comments, this store is one of the worst staples. This is due to some of the employees are not focused on providing great customer service, as well as not being fully knowledge on the equipment they are utilizing. However, Brianne is great she goes above and beyond at all times and tries to handle all the customers in a timely fashion. If the employees would not be so focused on what type of paper they cant print on without charging you more and talking among each other they can get some work done and complete it accurately. While writing this post Im still waiting to speak to the Manager. There you have it, the Managers need to get it together. Now I understand that these employees are only learning from their Managers.

Eric Mao

Staples mightve been more popular around 4 years ago, because of its bargain laptops and deals, but now its just selling old, ugly, and outdated laptops. The poster and printing services are ok... I got laminated posters with different types of finishes and they turned out great except they get bend marks very easily. The printing services arent cheap and you have to do some editing of your own to get the best bang for your buck. I really dont think Ill shop at Staples anymore because while there is a market for cheap laptops, many people like me are looking to purchase higher-end laptops now that Windows PC manufacturers are finally learning from Apple. Plus, anything else in the store (including school supplies) is just overpriced unless there are deals.

Angela Lepkofker

If you only need to purchase supplies, the store will suffice. However, the copy center is a joke. They know nothing, posses no common sense, and cannot follow instructions. When you push for an answer, they then just ignore you as if you arent there. Calling over a manager does not help-they also are clueless. In addition, the store employees apathy is keenly apparent. I have never witnessed such lack of service anywhere. What they couldnt do in 2 days was done by Fed Ex in mere minutes. You will fare much better driving a little further to West Orange or Livingston Staples.

Gil Guevara

Possibly the worst experience Ive ever had as a customer anywhere. I went to this store simply to have them print out something on an 11x17 sheet. The file I had saved was 2 pages so I needed them to condense it down to one page. What I didnt know was that no one in that copy center had enough knowledge to do any kind of formatting or editing. It took 2 employees who worked there close to an hour of fiddling around to utterly fail. I never got the correct document, I simply paid for the failed ones and left. AVOID THIS STORE, THEY DONT KNOW HOW TO DO ANYTHING.

Birgit M

Maybe its my fault, but whenever I go there, they dont have what I need, be it printer supplies, AV equipment - in that case, I had even checked on the internet before I went, if they carried the item. They didnt have it in stock, though. Price of products was marked incorrectly, fortunately I noticed at the cashiers and returned the items. It seems my rewards number has fallen out of the system as well.The bottom line is: this store doesnt seem to like me. Im going to shop somewhere else.

A Private User

I went to have a print job done and was terribly disappointed. There were only 2 staff on duty, and while they were kind, one of them was a trainee and one had only been there for a few months. Neither of them were able to print a correct front and back image which I specifically called about and there was no one else who could help. There was a long line and I wasted over an hour there only to leave empty handed.

Io-Aurelia Duncan

The service was ok and the managers knocked themselves out to provide service. However, they appear to be undercut by upper management. The bathroom was swept and had toilet paper but the toilet bowls had thick dark rings in them, as if someone tried to scrub them without soap. I used to work at a school where the cleaners worked hard but their boss refused to pay for soap. That is what this looked like.

Gregory Burrus

This Staples is spacious, clean and has a wide range of products and now business services to help you in your business and home. I have shopped mostly for office supplies, computers and other electronics and so far all have been good deals and they worked as advertised. The staff has always been friendly and for the most part can help you find what you need whenever you show up.

Donna M.

Management seems to know nothing about copy & print. This is utterly ridiculous and unacceptable that as managers they are not familiar with how to run this part of the store when they are short-staffed. Very few employees there are approachable or even knowledgeable. Not quite sure why corporate doesnt take a closer look at how this store is operated.

Sean L

Rarely have I had a good experience at this store. Not sure why I thought it would change. Went there late Saturday morning and the store was empty, yet I still spent nearly 15 minutes browsing laptops without one sales associate even acknowledging the fact I existed. I guess making a sale at Staples is low on the priority list. I walked out. #salesfail

Russel Sy

I had ordered invitation cards 3 times here. Worst experience. I ordered them online expecting to get them upon receiving an email theyre done. Not the case. The last time I went, I waited 15 mins before they asked to me for help. Only to find out my cards werent there. I wouldnt recommend print service here.

Surbhi Gupta

Awesome service !!! The copy and print service by all the professionals was great. They were patient knowledgeable and very proactive. Im forwarding almost all our print jobs to this staples. Ps: Im amazed at the poor reviews

Gautham Gorla

wish I had 0 to rate this store, to validate a single coupon they almost took 3 hours and at-last they said they cannot honor the coupon PS: coupon was from staples and was valid in-store coupon.

Clarise

No concept of customer service at this location. When you stand in a line, apparently you are just standing there to admire their decor and not to be serviced.

John Fic

The staff are nice and helpful even when all youre doing is making copies and have a question about its function. I appreciate that.

Hector Ferrer

This place is awful. Avoid like the plague. Nothing works and the employees are not knowledgeable.

Joe Nardone

Zero customer service. Lady stands here with a thumb up her ass instead of helping

Jay

First rate. These folks are true problem solvers. Great service! Thx Melody!

Jim Davis

Six registers & only one open. Always a wait. Skeleton crew here.

Patryce Burgess

Customer Service in the Copy and Print department is subpar.