Zales - The Diamond Store

Reviews 4

LE

lenore gibson

I visited this store today with my sob story about my online purchase that will not be in until 2-3weeks and needed a gift in the mean time. CARLA was so patient with my indecisiveness. She was amazing let me tell you. MIKE fixed my jewelry to my liking. My coupon was not working and MIKE contacting the company regarding the issue for me. The coupon issue was not my fault nor theres but they were happy to resolve the issue for me. When i say great customer service I mean GREAT CUSTOMER SERVICE.

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AY

Ayana Anderson

Where do I start.....well let me say that I received exceptional customer service with both Carla, and Michael! Carla went above and beyond to assist...which is a greater value than the jewelry itself. Michael who was equally hands on deck to assist....I cannot thank them enough for their diligence and kindness. They have made my wedding and holiday the best end of year experience! Thank you so very much!!!!!

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A

A Private User

Ripoff! The woman there tried selling me the protection plan with everything even though it doesnt apply to sterling silver or any piece under $200. She also quoted me prices well above the listed price on their website. So much for outlets being cheaper. I think she was basing the prices on how I was dressed.

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GE

Gerlinde Martin

I have no words . As a Christian I cant say anything thats not nice. But Im not happy with Zales.

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