Flowers By Heaven Scent LLC

Category:	Florist
Address:	96 N Gaston Ave, Somerville, NJ 08876, USA
Phone:	+1 908-526-1755
Site:	somervillenjflowers.com
Rating:	3.5
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–3PM Closed

Location

Photos 13

Reviews 16

Elena Rubinetti

Wasnt happy with the experience. The flowers look beautiful online. After a half hour of searching and ordering, I received a call from the owner saying that they refused to deliver to the office I requested due to the fact that office desk attendants were rude to drivers in the past. I tried to explain that the business I was sending to were not the ones who were giving her drivers a problem because the business I was sending to only occupies a couple floors in the 8 story building that is managed by a different company, but she still refused and barely let me speak without talking over me. She said that they could leave the flowers downstairs and if the building desk attendant wanted to take it up they wanted to, a pretty rude "solution" and not too comforting when youre spending so much on flower delivery. This may not matter to most people because I cant imagine this problem occurs to too many other offices, but It was frustrating that after spending all that time she told me they wouldnt deliver there. It may be asking too much but perhaps they should list out places they wont deliver to so people dont waste their time. I ordered flowers elsewhere.

Tammy Lorimer

The florist who answered the phone was THE MOST RUDEST person I have ever spoken to and this order was for a funeral service. All she kept saying was she didnt care, very rude, unprofessional, unethical and completely disrespectful. Im filing a complaint with the BBB as well. She should NOT be working in the flower business or with any position that involves conversing with customers with her very poor and unacceptable attitude. She seriously needs to be fired or resign if she is the owner. She should be ashamed of herself. Words really can not explain her behavior.

Sammi Thats Me

Was given a referral there for wedding flowers. I visited the place during business hours and the door was locked and the place looked dark. As I was looking for the business hours posted on the door, I could see a woman inside working at the counter and she clearly saw me standing at the door in the rain. She did not bother to open the door or even say something through the door; nothing. She ignored me! I am obviously taking my business elsewhere, as who doesnt open the door during business hours to customers, and who locks their door when they should be open?

Margaret Harpool

The owner was kindness personified after the death of my daughter. I went in to send a planter to the hospital staff who cared for my daughter. The owner was very patient with my distress, allowing all the time I needed to figure out what I wanted to do and letting me know I didnt have to hide my grief. She did a couple of other kind things that arent mine to share, but I cant imagine a more caring experience.

Michelle Buchanan

I love the fact that I see the same owner for 5he past 10 years that I go in to shop. You are always welcomed by Very friendly and outstanding customer service. The fact that the flowers are always fresh and you can always count on that unlike shop rite you see wilted flowers and dead ones in the coolers, Ive never seen anything like that at Flowers By Heaven Scent.

Jen Van Gorder

My Mom loved the "daily deal" bouquet delivered on Mothers Day! Especially that it came with a teapot for a vase. She sent a pic, its a cute arrangement. I loved that Heaven Scent allowed me to order it very last minute & still deliver on Mothers day for free, and that Mom is enjoying the gift. Nice job!

John Frenze

When my father died I was overwhelmed with all that needed to be done. Flowers were the last thing on my mind, and something I am pretty clueless about. But Heaven Scent did an excellent job helping pick and deliver the arrangements, and made a hard event a bit easier

Debbie Personette

I just called Heaven Scent for an order.First of all "Heaven Scent" is the wrong name .It should be flowers by Lucifer!!!!!!!! Wow how do you stay in business with a personality or lack there of like that!!!!!! Called Angelones Florist instead He truly was "Heaven Scent"

Joe Zarra

Ordered online. Within minutes received a call that one of the flowers wasnt available (season, weather). Substituted with my approval and it was even better than pictured. Delivered early the following morning (and NO DELIVERY CHARGE). Will use them again.

A Private User

Did funeral spray charged $374 not even a rose in it, pure garbage. Funeral Director said was $200 at most display. Never again use this dump, years ago was good now really poor.

Colleen Relay

Flowers always fresh been going there for over 20 years ....I love the many unique gifts and books they have. Flowers are long lasting and staff is awesome very helpful

Paul Edworthy

I buy flowers here every few weeks, and have no complaints. The owner is nice and helps me pick them. Pricing is consistant with similiar stores.

Jen Essex

For graduation, my parents sent me roses from Heaven Scent and they were absolutely beautiful. I really loved them.

A Private User

the flowers are alright, but very bad service, with so many other choices out there i just will not go back.

Cynthia Hedin

Always helpful, prompt delivery, very nice arrangements. Out of area delivery easily & swiftly handled.

Tri Val

Wonderful. Sent text pix of flowers. As promised with plenty of fall colors. Price was very good