Category: | Cell Phone Store |
Address: | 64 Bridge Ave, Red Bank, NJ 07701, USA |
Phone: | +1 732-936-0010 |
Site: | metropcs.com |
Rating: | 4.3 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM |
CO
Constantine S
I Purchased an I-phone 6 from this Metro PCS Store in Red Bank NJ that was sold to me as a REFURBISHED phone which implies that the phone is in optimal operating condition; battery and all. I have given ample time to the retailer to provide this service for me. However, the phones battery last for 4 hours; and we all know that is not enough battery time and thus the phone has a faulty battery. This phone is a wedding gift to my sister that resides overseas and thus a battery can not be sent via the mail. When I offered to buy one overseas and have a reduction in my purchase price, the store offered me an insulating $10.00 credit. A new I Phone battery costs 100 Euros and a aftermarket battery costs 40 Euros. The store will only reimburse me 10 dollars for the cost of a new battery (Apple Brand or remanufactured) and so my sisters wedding gift is a disappointing and embarrassing gift from me! What about the cost of changing out the battery at a service center; I am certain they will not touch that! Again, the store had ample time to check the refurbished phone they sold me for battery strength, etc.
SC
Scotty Bennett
I live 2 minutes from the Keansburg location but travel to Red Bank because of the outstanding customer service. 10 stars. These people know how to take care of customers and have a very clean store with great displays!
BR
Brian Kavanagh
They are very friendly and helpful. They answered all my mobile phone needs and gave me a plan that suits my needs BEST.....I used to be a Verizon customer and was paying 3 times what Im paying now
PE
Peter van Vliet
We never had a problem here. The guy Al, is super helpful. He never nickles and dimes us and he makes good suggestions. Well continue to come to Red Bank for future needs. Thanks Al!
RO
Rob Lisi
Its interesting how the staff or owners only speak English when they are trying to make a more expensive sale pitch at me. Screw that place. Real sneaky people.
EN
Enrique Rodriguez Villanueva
Está ubicado en buena zona , su precio y la atención son buenos
ME
Metro Pcs
I love going here ! The guy is always so nice We never had a problem here Same manager for years and he is great!!
JU
julia smith
I went there to ask about the service and the prices i got the best deal ever and they were so helpful
AL
Alex Grimal
these ppl use unscrupulous tactics to make a sell. they lie and treat ppl with no respect. stay away
WE
Wendy Lucas
Id rather come to this location, then to go to an Asbury store. Great customer service!
SO
Solima Lopez
They are very friendly and helpful. I love going here ! The guy is always so nice
AN
Ana Dawson
I love going here ! The guy is always so nice & helps the best way he can!
NO
Noe Garcia
Muy bueno.
BR
Brian Anderson
They charge an extra 5$ to use a debit card. Thieves
SA
Samantha Milete
Excellent. Service. Best there is nmonotmore
MA
Mark Tony
Best customer services ever keep it up guys
TA
Tabata Pearce
Same manager for years and he is great!!
CA
Carl Taylor
Honestly the friendliest staff ever.
AN
Anthony Molok
Good guys got me the best deals
AB
Abraham Ali
great service my fav store ever
MI
michelle ashton
Great deals great experience
EL
Elgallo Negro
wonderfull staff......
LE
leo Zapata
Very helpful people