CVS

Reviews 4

LE

Lendita Elezaj

I have never written a negative review but I felt so compelled to write this because of how NASTY Kelly from the pharmacy is; and its pretty clear from these reviews, I am not alone, she has quite a reputation. This woman is vile and disgusting. She should NOT be allowed to interact with customers because she is inhumane and does not know how to treat people or TALK to them. Its deal with her or else in that pharmacy. Her poor staff looks extremely terrified of her too. Wicked Witch of Courthouse CVS. I waited 3 days for my prescription to be filled because SHE was requesting extra information that the Drs office said theyd never been asked. Kelly had claimed that she left "several messages" with the Dr, yet the Drs office said they never even got 1! Once Kelly got her info I asked her when the prescription would be ready and she tells me not until after 4:15pm, it was 1:00pm! AND theyd had my prescription for 3 days!!! I told her that was ridiculous, Im driving from 12 miles away and she says "well were very busy". WHO.SAYS.THAT? Then she says "were working on it". So I gave them an hour, I get there and they tell me its not ready! One of the people on her staff tells me "Ill bump you up, itll be ready in 15min, they really shouldve expedited it". I tell her thats very concerning considering Kelly told me 1 hour ago they were working on it. Suddenly the beast popped her head up and started yelling with threat from the back "do you want me to fill this or not? do you want me to fill this or not? do you want me to fill this or not? Cause I dont have to fill this, you can take it to another pharmacy". I tell her you asked me the same question an hour ago, over the phone and I told you to fill it at this point because youve had it for 3 days and an hour ago you were "working on it", why are you being so rude. She comes running from the back, slaps my prescription on the counter and tells me "Im not filling it, take it elsewhere". I guess CVS is doing so well that their own employees turn down business and suggest you use another pharmacy? I find it very confusing that they would employ someone like this. She is a REAL liability to them. God only knows how she treats the elderly people who probably see her more frequently. CVS must be pretty desperate for pharmacists to have this deplorable working there. After this horrific encounter with Kelly, I took my script to the CVS in West Cape May. WOW. WHAT.A.DIFFERENCE. The friendliest, kindest, most caring staff ever. I mentioned my situation and asked them if they knew who this Kelly person was and I KID YOU NOT, the line of customers behind me chimed into my conversation saying "OMG she is such a nasty person, SO RUDE, we dont go there because of her." This woman apparently has quite the reputation. DISASTER. I will NEVER EVER EVER go back to that CVS unless they get rid of her. BUYER BEWARE.

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JO

Joe Ferguson

Be aware be careful I I use the automatic fill on my prescription bottle at CVS prescription 9:15 in the morning March 18th 2017 I get a text at 10:15 in the morning tell me my prescriptions ready I go in the store at I go into the CVS around 11 a.m. to pick up my prescription the lady at the counter tells me Aetna prescription I showed her the text she walks over to the other computer and punches it in she cussed me my prescription was picked up at 10:16 a.m. one minute after I got my text I told her thats impossible she was very rude and told me theres nothing she can do about it that they knew my date of birth. I asked them what am I going to do with that my prescription they told me not their problem to call the police so I called the police police officer came out David he was awesome very understanding why I was upset they have pictures of a gentleman with red and grey beard pretty clear picture you look very familiar to their officer how their CVS just gives away a prescription without asking for ID of that source it had to be an inside job because no one knew I had a prescription there or a prescription ready to be picked up no one knew so theyre going to pay it off the detective they got a clear picture of the guy beware of CVS giving out your information to just anybody careful be careful be careful with CVS and your prescriptions the pharmacist that was working there is a temporary pharmacist he was very helpful and understanding I got to give him comes up the rest of that sucks you guys need to get a job that you do enjoy because youre miserable and you make all your customers missable what do you mean theres nothing you can do hes just gave away my prescription to anybody PS shame on you CVS shame on you shame on you shame on you for hiring employees that are giving away peoples information and giving away their drugs that they need they sold me my drugs for $56 to hold me over till Monday thanks a lot you did me a big favor yours truly Joseph Ferguson

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HI

Hilary Raines

I waited over an hour for a script that that I was told would take "30 minutes" to fill. When I asked if they were ready I was told that there was a mistake and they were entered in for pick up the next day. The pharmacy tech told me it was her mistake and the script would be filled immediately. The pharmacy line had been very busy and there was a long line of people waiting. The pharmacist said aloud the name of the medication and the dosage and that my doctor needed to be contacted. I have had that script filled many times at the CVS in the Villas. I maintain all HIPAA regulations for the office I work in and not only was the pharmacist unprofessional but also announcing the medication and dosage in front of all those in line to hear is illegal. I arrived at 4:00pm which gave her plenty of time to contact my physician,however, they did not process my script until after 6:00pm and the doctors office had closed for the weekend. Not only was I forgotten about for over an hour and a half, but also embarrassed since my personal information was announced to all those waiting today. The pharmacist should be ashamed of herself and be required to take refresher courses in HIPAA policies. I am not sure what her name was but she had the professionalism of a child and the personality of a pet rock.

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JO

Joseph Ferguson

How dare you CVS youre the one that after giving way my prescription to somebody else and then looking at me like I had the guts to ask for my prescription and now its on me!!!detectives its not hard to find out who it was checked there phone records it was between 9 am and 11am three girls working and one man pharmacist thievesHow rude they were to me when they gave my prescription after somebody else without ID they looked on the farm and they saw it wasnt me and they said to me 08 it wasnt you and I asked them what should I do it now how do I get my prescription they said we dont know thats your problem isnt that nice they gave my prescription away to somebody else some total stranger and they told me it was my problem thank you CVSthank you CVS youre a great pharmacy anybody reading this go to Walgreens much better customer service if I could give you zero stars you were getting -25 stars yuck I am 100% faith in the detectives in middle township that they will find these criminals thank you for all your hard work done Im sure youll get them and take them to court and punish them to the of the law thank you middle Township Police Department

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