Category: | Auto Parts Store |
Address: | 329 Calef Hwy, Epping, NH 03042, USA |
Phone: | +1 603-679-5412 |
Site: | napaonline.com |
Rating: | 3.9 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–4PM 9AM–3PM |
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Shaylyn Dean
I have honestly never walk into another Napa, or any other auto parts store for that matter and not been offered some help from one of the men standing at the counter. I needed a couple of auto body clips for under my car. The woman behind the counter suggested I go out and try to remove one. The other one said maybe not a good idea. They explained that they were all different sizes. There were two or three men standing around chatting. I went outside but had nothing to kneel on, I went back inside to ask if they had something that I could use. They began to look for some cardboard but at that point I was too frustrated that no one has offered to help. So I left. I frequent other Napa stores and always leave feeling well taken care of and appreciative- just a couple of weeks ago, the Napa in Wolfeboro changed my wipers for me in the middle of a snow storm, none of the men at the counter suggested that I do it myself, they were gentlemen and I appreciate that. I completely understand that its not their job to do anything for the customer but sell them parts, but it sure does help gain returning customers when a business goes above and beyond. I will now travel 45 minutes to a more helpful napa store.
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Sheila Caron
Workers there are easy to talk to, seemed knowledgeable but a very cramped store in my opinion lighting is not the best . But they prices are good and staff is friendly
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Rick RS
Had the part I needed with helpful counter person. If they had asked if I had AAA I would have given 5 stars.
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Papa Joe Gaudet
The personal service was good. The folks are nice. The parts work. They seem honest.
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Shane Jacques
Ive had nothing but good service there
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Hank Bagley
They have what you cant find elsewhere
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charles paine
They were awesome and friendly!
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Jocelyn Brown
Very Expensive
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Michael Pitts
Great service
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Tyler Lessard
Meh itz ok