Category: | Cell Phone Store |
Address: | 1 Main St, Dover, NH 03820, USA |
Phone: | +1 603-742-5200 |
Site: | mymobilellc.com |
Rating: | 4.2 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–6PM Closed |
FA
fay lloyd
I would not trust this company. They claim to perform a "full diagnostic" and then repair your device. I brought my IPod for repair, they visually examined to make sure that it was no cosmetic damage or water damage, and it was none, charge me a $20 bench fee and told me that someone will get back to me on the same day or tomorrow. Two months went by since I brought my IPod for repair, no calls. I finally went back and ask them, why is no one call me yet. They claimed I give them the wrong number, it was a lie, they have a right number in the system. Anyway, after they performed the diagnostic I was told that one of the chips is bad and needs to be replaced. Total for repairs a $150. After two weeks I went back, because no one call me again, like they promise, and found out that my screen was broken doing the diagnostic. I was told not to worry, it will be replaced at no cost to me. But no work has been done yet. Again they told me that I need a new chip and the cost will be $175 now, I agreed and they told me they will call when the work is done, One months later I finally went back and ask them, what is the status on my iPod, they told me again, that it need a new chip, but the cost will be almost $200 now, plus they added to my order on computer, that the screen was already cracked, and it be will not replaced for free. ( My IPod was mint when I brought in, it was never out of the protective case and they are carefully inspected before they took it in for repair.) They offered to sell my one of theirs refurbished IPod for a $200 instead. They were rude, unprofessional and they dont know how to repair anything. Worst service ever!!! This company is not to be trusted!!
KA
kalid988
I got my iPhone 5 screen fixed there. The first screen/front cover they put on was defective. I went back and they changed the screen/front cover. The front of my phone was black, but when I went in to pick up the phone, they told me they didnt have any black front pieces and went ahead and put a white front on. This was okay with me because Im easy-going, but I shortly discovered that the home button was wobbly and very loose. And to top it off, Siri just doesnt work anymore, that part of the phone is completely unresponsive. This place is not worth going to. Please save your money and go somewhere else. Its not worth it to me to continue to go back and get it fixed when they cant get it right the first time.
NI
Nia Bunch
They not only broke my sound when they fixed it but the screen also broke within a week and shattered to where I couldnt even use it. When I went in to see if they could fix it the lady, very rudely, told me she wouldnt do anything because I didnt get the insurance policy they didnt offer, because their technicians cant do their jobs
JO
Joyce Carter
my mobile has been a very great and helpful cell phone store. the employees are very helpful and honest and do all they canto help you, resonablly priced and very customer oriented, I have only had great visits when i have gone in for repair and minutes and phone .keep up the good work ...
HO
Hooziz The Great
just had my wife iPhone 5 and my kids iPhone 6 go in for repairs today at the Rochester store and both were fixed in record time. great staff and fast service. 2 new touch screens installed and off to go back to work. great job guys!!
KE
Kenneth Boston
Brought my wifes busted up iPod touch in. Asked if they could fix it. They told me absolutely. Left it with them, picked it up a few hours later, and the thing looks brand new. Thank guys. Great job.
CA
caleb palmer
Horrible service, extremely rude employees & cannot seem to fix any issues with out causing more issues to your product. I do not recommend coming here. Good price for bad quality
B
B KOI
these guys were awesome, theyre reasonable, and honest with their time. i would gladly go again if i had more issues with any of my phones.
UF
UFO YEAHAHAH
I gave them 4 phones and one IPod, 2 of which worked perfectly, to sell. They gave me a total of $7, after keeping me there for an hour.
JO
Josh Albertson
The best customer service I have ever seen at a wireless store. Answers to all my questions and very cheap prices. I highly recommend.
SE
Seth Polcari
Friendly local business. Very helpful. Fast and inexpensive. Got my girlfriends phone fixed in 30 minutes.
JA
Jayme Chalifoux
Very good experience!! Good price... good work... good people.. what else can you ask for!!!
ER
Eric Snell
Excellent service I would send anyone that needs phone work done. Nice guys I would go back.
DA
David Hadley
They had an OEM replacement battery in stock for my Moto G in stock. Great experience !
GE
George Bald
Excellent customer service and they know phones. I highly recommend this group.
MI
michael taylor
thanks guys, didnt think my phone was fixable, but you guys did it.
ST
Steven Gosselin
Fantastic place! Super knowledgeable! Owners are phenomenal people!
JA
Jana Sztuk
Cheapest Iphone screen replacement I have ever stumbled upon.
FR
Frank Reynolds NH
These guys are great. Its nice to find true experts
BA
Baby Kong
Service is great,and the customer service is great
AR
Arllen Susanto
GOOD EXPERIENCES!! All the rep is very friendly :D
MA
Mark Henry
Very helpful and quick service Highly recommend!!
KR
Kristy Lesniak
GREAT GUYS -FANTASTIC WORK -HIGHLY RECOMEND
BR
Brandon Whitehouse
Good guy does good quick work.