Category: | Cell Phone Store |
Address: | 371 Centre Ave, Abington, MA 02351, USA |
Phone: | +1 781-261-9747 |
Site: | locations.tccrocks.com |
Rating: | 3 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 10AM–5PM |
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xandror
These people should be in jail. I bought a phone at this store after I had been a Verizon customer for 2 years, so I had a phone upgrade to redeem. When I got home I realized he never put the receipt in my bag. Concerned, I contacted Verizon to make sure everything was fine. Well, it wasnt. They charged me FULL retail price for the phone and my bill was going up 30 dollars a month for 24 months. Furious, I went back to TCC and returned the phone. Strangely he was very polite and gave me a full refund and didnt even charge the usual 35 dollar restocking fee. I went to a real Verizon store to purchase a phone, where they told me that TCC in fact CASHED IN my phone upgrade and purchased a phone with it. There was nothing Verizon could do since this is a third party retailer. This is not a real Verizon store, these are crooks!
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Patrick Crossman
Do not buy anything from these crook. They sold me a phone over a year ago, and i also purchased there special insurance plan, so if my phone was damaged i could simply walk in and get a new one. Well my phone was damaged and apparently it doesnt work that way. ive been phoneless for over two weeks while i wait for them to get a shipment. summed up, this verizon dealer is a very dishonest store
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Pete Petersen
Nothing but good experiences here. Not sure what xandor is talking about though, the monthly charge on the bill is the new way Verizon and all other carriers do upgrades now. In turn for the monthly device payment Verizon lowers cost of bill. all in all great store and would recommend to friends!
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Kim Doherty
Hate this store!! People are so rude. Try to sell you things you dont need without explaining what it is they are trying to sell. Never opens on time. This will be the store that makes me switch to another company and Iv been with Verizon for 14 years!
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Chris L.
I came in today and me and my wife upgraded our phones. The guy Marc I believe who helped us was awesome. We are very happy with his service and he was very patient with us. If he is there in future situations I will gladly come straight to him.
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Rory Barratt
Very helpful. I wanted to change a bunch of stuff and the guys in here helped me to understand everything but were not pushy with the sales. Very pleasant experience.
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Jennifer Albanese
THE GIRL AT THE DESK WHEN WE WALKED IN HAD SUCH A SOUR FACE ON SHE HAD BLEACH BLONDE HAIR KINDA HEAVY TONS OF MAKE UP ON SHE WAS AWFUL SHOULDNT BE HELPING PEOPLE
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mike Hartge
Friendly, expert advice, knowledgeable staff, great prices on phones. Hands down best experience Ive had getting a new phone.
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Maggie Miller
Service was prompt and staff was very pleasant.
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Marven Youry Jean Jacques
Verizon its to expensive
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Benjamin Pierresaint
Cant remember that place