Category: | Towing Service |
Address: | Humboldt-Toiyabe National Forest, Reno, NV, USA |
Phone: | +1 775-747-1818 |
Site: | hibustudio.com |
Rating: | 3.2 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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A Private User
At about 7:55 this morning, this red tow truck (a newer one) is cutting across the freeway, from left to right, heading to the next exit. He cuts in front of me and comes to a major slow down, because the traffic ahead is stopped in a big line. I go around him, as I go around him, he chooses to cut into my lane, nearly side swiping me. I went foward a little more faster, in order to take my exit, because the cars were lined up on the right, and there was laneage on the left. As I pull up to the stop light, he pulls up on my right (not a lane) and starts glaring at me, then cussing. He was beating on his steering wheel, cussing more, and flipping me off. This guy was really angry. I was like "go ahead man, keep going, your anger really shows a lot for your work company". He keeps going with more, and more beating on his steering wheel. The light turns green, he cuts again in front of me and takes the same turn, that I am taking. I follow him by one-two blocks, as I am calling the company, with number provided. A lady answers the phone and I asked for a manager. She advises that one is not available. I advised her that I wanted to submit a complaint against a driver of theirs, and explained the truck this guy was driving. She said she would talk to him. I asked, "thats it?" She said I am sorry, but he is the owner of the company. GET THAT! The owner of this company and he behaves this way? Since filing a complaint isnt going to get any where, at least anyone who reads this will think twice before using this company. BE AWARE!
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Crissy Hayes-Baker
I bought a car from this company. They gave me a great deal on my trade in and i bought a very reliable car. They gave me more for my trade than anyone else in town would. I have had no problems with the vehicle i purchased and I have had it for over a year. I have only had to do regular maintenance on the car. About a month ago i needed my vehicle towed because ...thought i would give this company a call. I didnt want to leave my car in a random parking lot over night and wasnt able to stay with it so they brought it to their yard and stored it for me for about a week and were very reasonable on their prices. I would definitely recommend this company for their towing and auto sales. Awesome Customer Service!!!!!!!!
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Cindy Kooiman
This week i had a problem with our motorhome and Nevada Towing was called by my insurance company. We were in a camp site and was informed that they would be a cost up to $325 depending on the complexity of the removal and time spent. Our motorhome was in a site on the paved road. when the driver arrived, he was very careful and efficient. We were able to move the motor home in 20 minutes about 20 yards pulling it backwards to put it on the road. I was charged the full $325 for that 20 minutes. that works out to $975 per hour. Maybe i shouldnt have helped.They were good and professional but that seems excessive to me. I cannot complain with the work but i had the feeling of charge the tourist what you can.
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Hillary Moore
I called these guys twice in one night, one for a tow and one for a question. Both times each dispatcher was super nice and helpful. My tow truck driver though...oh my god, guys, he was amazing! If you need a tow from this place, ask if Nick Vest is working and REQUEST HIM. He made my really irritating day, and even more irritating time dealing with tires plus suddenly disappear. My mom and I followed him to the mechanic. Moms not exactly a fast driver, and he made sure not to lose us. He also told us to stay in her car while he did everything out in the cold...unloading, paperwork and put my key in the Dropbox for me. Mom and I were talking about him the whole way home. GIVE THAT MAN A RAISE!
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A Private User
I bought a car from these people and they did not tell me the car had major problems and they knew about it. Now Ive spent over 1800 to get it fix and still has problems. Also they never told me they did not transfer the car to nevada so when I went to the DMV in California I had to pay a fee!!! that they should have taken care of!!!! The make you sign a non warranty declaration and because of that I complaint with the better business bureau but I guess it did not help at all. they got their way out of paying at least for the repairs I had to do to the car BE CAREFULL WHEN BUYING A CAR FROM THIS PLACE.. THEY ARE DISHONEST BUSINESS PEOPLE...
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Eddie Garzona
My 1995 Eagle Talon was impound and stored at Nevada Towing and when I got it back there were a few things that were stolen from my car. 2 stereo audio cables, 1 Kicker amplifier, 3 to 4 dollars in quarters from the center council and 2 axe hatches and 1 full size axe from the trunk of my car...... These people are also very rude to talk to and just to add to the bad service when we tried to pick it up they would not let us take it they made sure that it stay 1 extra day to add to to the bill which came out to $340.00 for 2 days
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Molly Gunderson
Christina at Nevada Towing was a COMPLETE lifesaver. As someone out of state, dealing with a stripped car needing to be towed, she went above and beyond to help me get it done. I would recommend anyone to use their towing service, and wish all customer service was as genuine as Christinas.
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Anthony Schiro
I have purchased 2 vehicles from these guys. Very fair pricing and easy to deal with. Also had to have a collector car of mine towed a couple times and they got there fast and were very careful with my car. Would recommend every time! :)
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Mark Pitchford
These people are manipulating and dont care about you. They towed your vehicle and you owe them. They have no care or passion, they want to make a buck. And they will, because they will take advantage of every person that they can.
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Roy Carrillo
Awesome towing company. Great customer service. They have helped us tow a few vehicles in the past. Each time has been simple and they are very helpful. Definitely recommend using this towing company.
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Jenni Doran
Nevada towing responded promptly when I was broken down on the freeway. The driver Mitch was very nice & took great care of my car . The rates were pretty inexpensive too .
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Valari Jacobsen
The staff was pretty rude to me and the forklift driver damaged my vehicle moving it off property instead of waiting 20 minutes for my tow to get there.
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Ruben Gonzalez
Great Company....they came and picked up an abandoned vehicle on my property..they were very polite and great customer service...
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Michael Richardson
They sold me a car, which died the next day. They then refused to fix it and told me to go f**k my self.
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A Private User
I was still able to buy a car even with bad credit and the salesmen were very nice to me
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sharon Milton
Great prices on cars friendly staff
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Ruby Red
Quick, fast, professional service.
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Glen Hsm
very bad customer service