Category: | Ski Shop |
Address: | 108 W Main St, Bozeman, MT 59715, USA |
Phone: | +1 406-587-4595 |
Site: | chaletsportsbozeman.com |
Rating: | 3.8 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 10AM–5PM |
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Ellie Zignego
Having never bought shoes here before, I walked in and went up to the counter where 3 employees stood chatting. I was one of maybe 3 total customers in the shop at the time. I asked if they carried Chacos and I got a point in the direction and a "yeah, over there, where the shoes are," said with just a bit more sass than what wouldve been reasonable. I go to said section and peruse the shoes until I find the right ones. I walk back up to the counter and ask the three people, still chatting, if I could get a size. No joke, they ALL sigh at me and look at each other to decide which person is going to have to walk the 15 feet to the back. The guy says to one of the gals "why dont you do it, youre the shoe expert." "Fine," she replies. Feeling a little under appreciated as a third of the potential business in the store, I sarcastically say to the gal helping me, "wow, Im really sorry to be an inconvenience right now." Thinking I was serious, she shakes her head and smiles, "oh no, its ok." She gets the shoes, I try them on, and as they were the last place in town to have an Chacos left, I reluctantly bought them to replace a pair Ive had for 5 years. That being said, I will probably never come in to willingly buy anything in this store again. But if I do, Ill at least know where the shoes are to avoid another potential eye role from the extremely busy young children running the store.
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Kate Glasch
Ski Shop Snobs. Ive experienced it every time I have gone in there. I can walk up to a counter, both the front and the back, and stand there for 15 seconds before anyone says anything to me. They notice Im there, were standing three feet apart, but they would rather carry on their conversation about their weekend plans or talk about their friends new sick tattoo with their coworkers than greet a customer. And tonight, when the girl did finally acknowledge me, all she said was "$15", not even a "Hello." This is the third time in a row that Ive had a negative experience at Chalet. I would so much rather give my money to one of the other local outdoor shops in town whos employees have decent manners. Thoroughly unimpressed.
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Brett Buonamici
Its hard to find good help in ski shops sometimes but Adam really gave us his time and help. We went to nearly every ski shop and we got great help here. Big thing is they will set your boots and liners even if you buy a clearance or last years sale boot, unlike round house and grizzly who only give you boot fitting assistance for free if you buy a new pair. If you buy a sale pair they charge you 80 bucks to set the liner, unlike chalet sports and Bob wards (who were also very helpful), btw.
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John Betancourt
Ask for Dan Jenkins in the ski shop! Im a noob to skiing and he spent a ton of time with me just discussing how to figure out sizing in the boots and the type of insoles I would need based on the dimensions of my foot! I had no idea how many things there were to consider. These guys are thorough and professional and wont treat you like a snob. Will continue to do business at Chalet!
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Sam Kupersmith
Extremely helpful staff. I had some delay in the financing for a bike that I had a deposit on and they let me take a demo out till everything was clear. Extremely pleased. I worked with three of the guys named Ben and a Tom and Sara. Very happy with the service. Definitely recommend
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t brown
Got some boots fit today and really enjoyed the help I got in the ski section of the store. I cant say the same for the help i received with clothing, the boss lady seemed pissed off and very rude to her employees. I do think they had a great selection of equipment though.
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Eva Skidmore
Chalet takes amazing care of the family year round and are big supporters of the Bridger Ski Foundation freestyle team. I love shopping local where the staff is awesome!
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Teagan Salter
Chalet sports is where I come when I want to look and order my skis, the stock there is decent and the staff are really helpful
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Andrew Nakas
Great place with awesome support staff. Always a pleasure going here to get work on my skis and bikes.
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Hogan V
Friendly service paired with great selection make it a must for shipping for winter gear and more.
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Sawyer Klebs
Great help, but with the prices i cant see why I wouldnt go to REI.
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Monarch co
Unknowledgable staff with an unfriendly attitude.
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Tom Black
Always very helpful and knowledgeable.
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Greg Funk
Great staff.
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Tim McBride
Nice store