Category: | Furniture Store |
Address: | 1389 University Ave W, St Paul, MN 55104, USA |
Phone: | +1 651-644-7122 |
Site: | fbarn.com |
Rating: | 3.8 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–6PM 12–5PM |
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A Private User
the buying process was great, they gave me the BEST deal possible and was very helpful in that process, but when it came to delivery I for one definitely wont buy from there just because of it. I scheduled delivery on a saturday and they gave me a time frame of noon-4, I had been at my place that entire time and never once had a knock on my door or a phone call. Turns out they put the wrong phone number in their system even though the receipt clearly shows MY number. Then they supposedly got through a locked apartment security door and came and knocked on my door, this most certainly never happened. They werent accommodating in any way and I absolutely needed my furniture that day. Customer service and delivery = horrible. I had even called days prior to setting up my delivery with a question they needed to call me back on, at which point they received my correct number, which should have been changed in their system immediately. One very angry customer here.
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Berta
During tax season, I coincidentally was shopping for a Loveseat with very specific dimensions. When I walked in, I received help pretty quickly and was treated respectfully and promptly. My fears of being treated poorly due to a specific budget and product desire were dashed when the employee made me feel like a million dollars. Once I had an item picked out that fell into my budget, we arranged delivery. Due to tax season, I had to wait a week or so, but once the item was ready to deliver, they set up a window of time, called when they were on their way, and set up the couch exactly where I wanted! When we end up looking for some new furniture in the future, this will be the place to go! A week or so after the delivery I even received a thank you card from them & that touch was so lovely!
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Rita Charlesworth
I needed a bedroom chest of drawers in a hurry, found quite a wide selection at Furniture Barn, quite a large showroom with everything from expensive matched bedroom sets to individual floor samples on sale. Fine customer service by accommodating salesperson Josh. Prices were posted on all items, but seemed to be soft prices, with reasonable discounts for cash purchase. The place was open on Sunday, and I was in and out rapidly with a totally suitable item. Note: the business was categorized on Google as a used furniture store, but they stock only new furniture.
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Terri Lewis
This furniture store does not give "quality furniture". Their customer service is also bad over the phone. The men there are quite rude. Also DO NOT buy any type of "leather" furniture from there. It starts to crack up within three to four months. They give you a "one year warranty" on all of their furniture and suppose to replace it if anything happens to the furniture. BULLSHIT! they replace nothing. So if you want cheap, broken and temporary furniture...this place is definitely for you.
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Rebekah Blaske
I very much enjoyed my recent visit to Furniture Barn. Ive never been furniture shopping, so when I needed a bed frame I didnt know what exactly I needed. When I got there, the sales representative, I believe his name was Will, was very nice. He didnt bombard me but was always close by if I had questions. The prices were very fair and he gave us a great deal on the delivery and set up. I would highly recommend Furniture Barn to others looking for quality furniture at a low cost. Thanks!
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Lah Kwm
Our Furniture Barn Rep was Richard. We came in to look for a living room set and a dining table set. He was friendly, very helpful and gave us time to look around and didnt pressure us into purchasing. When we were ready, he gave us the best deal! I would definitely go back to Furniture Barn for future purchases and I would definitely recommend Richard! Thank you again!
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Feraol Adem
I came to this place with one my best recommendation, we were about to get a bed and after we negotiated the price and agreed to buy it, one older dude came in between and changed the whole thing then all of the sudden the price went high. We were unable to buy it. If He wasnt interfered we would have gotten the bed. We are so disappointed.
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Jennessa Lea
Great service, low prices and the furniture we bought was quality. They did a full set up and delivery of furniture for very cheap, only issue was a couple scuffs on the floor that I didnt see until they left. They also provide a warranty on the furniture you purchase for free, same one you would have to buy at Ashley Furniture so thats cool.
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Kyle Whipple
I needed to buy quite a bit of furniture and they had everything I needed in stock. I was assured if they had to order anything that it would have been here quickly, but it did not come to that. The delivery guys were right on time and super nice. Overall fantastic experience.
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Tryca Gillespie
I really appreciate the gentlemen who delivered my brand new bunk beds, and Josiah for being so patient and professional. These guys really worked with me, and made it their priority to assist me. This is place is definitely my number one spot for furniture shopping hands down!
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Vee Leria
Walked in 2 days ago, looking for a dining room table and a couch. My family and I were not greeted at all. No one provided us service. Which is very rude. Also for furniture that has been in there for years is overpriced. Would not be returning.
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Virjeanne Cornwell
Luckily they are moving to a brand new building. The stench was noticeable and repugnant upon entry. Not much in the way of inventory.
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Riley Finn
Dont judge this store by how it looks from the outside. I recently bought a couch from here and received great service.
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Anne Zeno
To Robert Wilson, wow, advertising in a Google Review to boost your rating. Classy.
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Kia G
Great place,great quality Items Low prices would definitely recommend
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VM V
Priced are insanely losw
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dusty chase
Great customer service!
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Tu-Ann Jones
Very nice furniture.
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Muuse Jiinow
cheap furniture