2nd Wind Exercise Equipment

Category:	Sporting Goods Store
Address:	6819 Wayzata Blvd, St Louis Park, MN 55426, USA
Phone:	+1 952-544-2540
Site:	2ndwindexercise.com
Rating:	4.3
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–5PM

Location

Photos 11

Reviews 8

Kirk Kandler

If you want the best customer experience of your life, go visit Matt Thomas, the store manager of St Louis Park. Matt personally called me to see how my experience was after my trip to his store. After explaining my reluctance with original salesmans tendency to push the up sell, Matt proceeded to provide one of the single best customer service experiences of my entire life, and I am in a service industry. The used machine I was trying to purchase, with a Black Friday special, was sold to another customer before I could return. Matt looked throughout the entire MN state at all the other stores to try and find me another, "like" machine. When he didnt find any, he went out of his way to find me a slightly upgraded machine, with all the same attributes I wanted in my machine. He went out of his way to hustle the machine down to his store, and to my place within a week! I cant recommend Matt enough. He listens exceedingly well to what you want out of your machine, has the knowledge to immediately recommend machines in your price range, which meet your requirements, and has sensational customer follow up. Not only did he call me twice to ensure I knew where we were in the process every couple days, but he even sent a personal thank you card. I actually feel like I owe Matt a thank you. I would recommend Matt and 2nd Wind to anyone who will listen!

Carol Skay

Ive been coming to 2nd Wind St Louis Park for more than a decade. I find that their sales people know so much more about the equipment and are truly interested in finding what fits each customers situation. I still love and use the Pacemaster treadmill that I bought from them 13 yrs ago. When I had shoulder surgery in 2014 I needed equipment that not only I could use sitting down (arm was in a sling for 8 weeks!) but that was also very stable for safety -- they matched me up the perfect recumbent bike (Vision R10) -- and being able to do cardio truly made a difference in my recovery and pain management. Now in 2016, I decided I wanted a more full body cardio workout, and they matched me with an awesome elliptical (Vision Suspension 7100) that fits my body size, arm length and stride perfectly. It is so smooth, quiet, stable - I love the machine. Delivery is always fast and done professionally. Honestly, Id have a hard time going anywhere else - the St Louis Park 2nd Wind guys have always helped me find a perfect fit for my specific needs - to me that is true customer service.

Mark Spitzmueller

We were given exceptional service. Matt, the employee we worked with, directed his very first question to our fitness needs and financial range. He then showed us a range of machines that fell within our needs. We ended up purchasing a mid-range treadmill and installation package. The group who delivered and installed our treadmill were outstanding, friendly, and extremely cautious not to damage our home or treadmill (not an easy task when bringing it to a lower level location). Matt has continued to be a great resource for follow-up questions and making sure we are 100% satisfied, even took the time to send a hand-written thank you card. Needless to say we have been very happy with our purchase and will continue to use this specific store for our health fitness needs. They are honest and extremely customer oriented.

Luann Nelson

Our family purchased a treadmill and an elliptical from the St. Louis Park location. We worked with the store manager Matt both times. We looked at some sporting goods stores and big box stores at first, but it was not worth the trouble. 2nd Wind has a much wider selection, and better quality of equipment. We are very happy with our purchase, and can not recommend 2nd Wind or Matt enough. He listened to our fitness goals and was very friendly. We even got a thank you note in the mail after our purchase and check ups on our progress! Im glad we shopped local.

Eddie Phillips

What a waste of time! I called them up specifically asked if they had a certain piece of equipment, Matt stated come on down we have lots of equipment it will be easier for you to come in and view. So I did, and they had nothing close to what I was looking for. They wasted my time, dont let the clowns waste yours.

Kyle Smith

Really surprising experience in todays retail world. Bought a good piece of used equipment (treadmill) for a good price and not only was Matt very nice at the store he sent hand written card as well as an email to follow up to make sure that I was happy with my purchase. Couldnt recommend them any higher.

David Osgood

Purchased several pieces of equipment for my home gym. Staff was very helpful, and delivery and follow up service was excellent.

Don Herrly

Great products