Category: | Sporting Goods Store |
Address: | 19143 US-71, Park Rapids, MN 56470, USA |
Phone: | +1 218-237-5099 |
Site: | smokeyhills.com |
Rating: | 4.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM |
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REBECCA WOLF
Was looking to upgrade Ice Castle and searching online for options. Found one at Smokey Hills Outdoor Store. Worked with Nathan who was outstanding!! Gave them a very small amount to hold unit for me. Drove 6 hours to pick it up. I can not say enough good about how they handled us. I was surprised to find our unit had no toilet.......BOOM seconds later a toilet was being installed!!! We didnt have the right size hitch for the new unit as it was larger than our previous unit, BOOM unit hooked up with correct hitch!! Had an issue when we got home.....BOOM solution arrived in the mail a few days later!! THE CUSTOMER SERVICE (new or used units) AT THIS STORE IS BEYOND AWESOME. Thank you Smokey Hills!! Even though you are 6 hours away, we will be back for our next trade!!! See you in a few years!!
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Tim Cogger
I had an accident with my ice castle and brought it in to have it repaired. They did a great job on the repairs, only problem is I asked them to also replace the holding tank release. It is not working, cant get it to open from the outside lever. I asked to have it fixed also. They forgot and now I dont have time to take it back, I had to drive from Fargo to pick it up. Its very frustrating when you ask for something to be fixed and they dont do it. Its becoming to common now days. So if you have them working on your castle and they say its ready, you may want to have them send you a copy of what all they did before you are on a time crunch and have to drive a long way to pick it up. Not impressed with that.
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Robert Gerhart
We made a stop here out of curiosity, and ended up buying a new pistol. A very unique store, with a wide variety of outdoor gear. All presented with a fun, old-fashioned roadside tourist trap soft of flair. BTW - the price on the gun was about the same as what we were going to pay at a big retailer, except the service here was far better. Great staff.
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Eric Christians
Stopped here at random to check out some fish houses, the staff was very helpful and polite. Very knowledgeable on the ice houses they had in stock and showed us what we wanted to see and not what he wanted to sell us. The store is a neat set up, I would encourage anybody to check it out sometime! Prices were fair.
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Hendri Ernst
Park Rapids largest sporting goods store. Lots of firearms, archery, fishing, hunting and live bait. Staff that care about their customer. Biggest selection of Ice Castle fish house in northern Minnesota. Service center for fish houses and campers.
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Tom n
Staff is very knowledgeable, prices are very competitive with big box stores and they have hard to find ammo most of the time. SmokeyHills is one of my "go to" suppliers.
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Winsor James
So many different things to choose from and if they dont have what you need they will order it. Very knowledgeable staff.
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Mrs. Wallace
Great service theyll help you find exactly what you need. They have really high quality brands which is also nice.
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JC Johnson
Great selection of firearms and outdoor products. Very friendly and knowledgeable staff.
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Daniel Mamnev
Pretty cool store with lots of fishing stuff, guns, outdoor gear, and outdoor sports.
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Neil Selseth
Awesome store with great selection of guns and ice castle fish houses
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Elijah Rosenn
Great customer service makes shopping here a blast.
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levi Kuschel
Great selection of out door gear and firearms.
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Loren Sawatzky
Friendly ,knowledgeable staff,good prices
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Mike martinez
Wonderful people to deal with