Category: | Bicycle Store |
Address: | 804 Massachusetts St, Lawrence, KS 66044, USA |
Phone: | +1 785-843-5000 |
Site: | sunfloweroutdoorandbike.com |
Rating: | 4.5 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 12–5PM |
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Niq Howard
So far things have not been going so well here. Ive had to bring my bike back multiple times to fix the same problems. I know we all love sunflower and the people here but things have not gone well over an extended period of time and money. Tubeless issue: went tubeless here and spent the chunk of change to do so. I have not had success with the tubeless despite purchasing new tires from sunflower for the whole "upgrade". Every 2-4 rides a tire goes flat and Im back in, paying, for the repair. Only on my most recent visit which is the seventh since going tubeless in the last year did I not have to pay but Im sure Ill be back soon. Brakes issue: had my brakes bled two months and 13 days ago and had less than 20 hours of ride time. Brakes are in such bad shape they need bled again. This is not how it should be. Despite paying for the brakes to be done, Ill have to pay again plus its a week wait with my bike in the shop to do so since its the busy time of year. Its really become a battle as I try to be loyal to my local bike shop but all the repairs not happening and having to pay my money to fix the same problems over and over again are going to quickly send me elsewhere from now on. Past issues include a chain crank that was never fixed properly, but paid for, so I gave up on that as well. I took that particular issue elsewhere and havent had trouble with it since. Sunflower has a great selection of outdoor gear from frisbees to winter coats, to bikes along with great people but my wallet cant take the expenses and being stuck in a shop while my bike doesnt get the proper repairs anymore. I just want to ride.
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Tim Hornik
My wife and I ventured into Sunflower looking for hiking shoes and other outdoor items. We managed to walk throughout the entire store without a single employee asking if we would like any assistance. Upon finding their collection of shoes, we started the process of reviewing the inventory. after about 15 minutes, no sales person asked if we would like some help, despite having three of them about 10 feet away huddled into a gaggle talking and noticing us. After asking the gaggle for assistance, one individual broke away and knew very little about their products. If you want a store that will make decisions for you after begging for their assistance, go here. If you know what you want, there are better stores in the area that most of the time are cheaper than Sunflower with friendlier customer experience.
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A Private User
I asked the salesman if they had any specific Tri Bikes. He asked how many triathlons I did this last year....told him 3. He proceeded to tell me that I would not do well on a Tri bike because they are too expensive and uncomfortable…..and kept pushing road bikes. If he would have asked more questions…he would have realized that I have 6 road bikes, two of the tris were IM distance, and money is not an issue. I believe the shop is awesome, and the staff will be good for you…. if you want to be told what you want. They have a cool outdoor closing selection.…but really I just wanted to know if they could order me the ‘10 Cervelo P4.
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A Private User
Went to several shops in KC in search of my first bicycle, then headed to Lawrence and had a GREAT experience at Sunflower Outdoor and Bike Shop. Everyone I encountered was eager to help without being pushy and answered all of my questions without talking over my head or down to me. I could have purchased my bike closer to home, but had such a positive experience that I bought it here. Im looking forward to the free bike maintenance course that comes with new bike purchases. Definitely worth the drive and Lawrence is a great town for test rides!
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Chris Hess
I have bought several bikes from this shop and each time Im impressed by the teamwork among staff that facilitates a smooth and speedy transaction. The staff genuinely care and do a great job of treating you professionally as a customer and respectfully as a friend and fellow cyclist. FOLLOW-UP NOTE: After a week on the new ride, some adjustments were needed and this shops attention to the bike, and me as a customer, were second to none. These guys are 5+
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Jeffrey Woodall
I just purchased a new Bike and all its accessories from Sunflower and I was astounded at the level of quality service. The very knowledgable staff helped me tremendously to pick out the correct bike. This was imperative for me as I am not up on all the new designs available. I love my new bike and plan to enjoy it for years and years to come. Thank you Sunflower !! Ill be back for more gear for sure !!!
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Lauren Kekahbah
Super helpful and knowledgeable staff. An employee upstairs (dont know his name) explained to me the differences between hammocks and even helped me make my own trunk straps! Way cool.. and to top it off he even showed me how to make a marlin spike hitch to make sure my awesome new hammock and I dont fall out of any trees. Thanks dude upstairs, you really made my day :)
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Robert Wittman
This is always my first stop if I am looking for bike, outdoor clothing and camping stuff. They have a knowledgeable, helpful and friendly staff. I have had my bike worked on at their shop on numerous occasions and I have always been satisfied with the results. I have also bought some travel and outdoor clothes here. We our lucky to have this store in our town.
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B Lansford
Been a Sunflower customer for 3 years. Great shop for bicycles, outdoor/mountaineering gear, and kayaks. There is a slackline and bouldering wall upstairs for kids and big kids/adults to play on. Staff is helpful. Bike mechanics are great and open to help you with bikes not purchased at Sunflower. Additionally, the shop has printouts of local rides available.
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Dustin Horvath
Definitely the best outdoor store in Lawrence. Knowledgeable staff, the best equipment, and a pretty good selection. The only downsides are that they arent open late, and they only carry high quality equipment, so it can be an expensive place if youre not very seriously interested in an activity.
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William Blake
Ive been extremely happy with all the staff, and all their support for my electric bicycle project. Everything from fixing a defective Chinese part to helping me with mounting options they have been awesome.
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Bryan Miller
Great outdoors store! They have a fun culture and carry great equipment. I am not into biking, but I hear that their bike offerings are excellent as well.
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Ted King
One of the best bike shops Ive ever experienced. Dan and his staff will take care of you. Terrific service, awesome selection, amazing people.
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Evan Rees
Experienced and friendly staff. Thanks for helping this bike newb fall in love with riding all over again!
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Jim Hinterweger
Not your average bike shop. Very friendly staff, great selection, and must see vintage bikes.
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Gillian Luevano
Knowledgable staff can help you make the best decisions for your biking and outdoor gear.
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Trevor Vanahill
Great staff, great atmosphere, pretty good selection. Expensive, but quality.
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Craig Moats
Lots of great product, but customer service was definitely lacking
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Holly Suniga
Great service. Let me in even when they were closing.
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hosub shim
I want to give them a hundred stars if possible!
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Dylan Taylor
Super friendly, helpful, and knowledgeable staff!
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Jon Ruhlen
I break stuff & they fix it.
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Brandon Yutzy
They have a bouldering wall.