T-Mobile

Category:	Cell Phone Store
Address:	1221 W Lake St #101, Minneapolis, MN 55408, USA
Phone:	+1 612-827-8970
Site:	t-mobile.com
Rating:	3.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 11AM–6PM

Location

Photos 12

Reviews 15

A Private User

Had to pay for someones mistake. Went to this store to begin a new contract to end my previous one with a data plan. Later found out that the contract didnt go through for some reason and I ended up paying an extra $30/mo for the remainder of the old contract for 6 months (6*$30=$180)! Didnt have the same issues when I went to get the same stuff done at the one in West St. Paul. They did say sorry, but in the end I, their customer, had to pay for their mistake. Learn how to do business!

Stephanie Zins

I hated Tmobil stores until I started going to this one. Great customer service. Always very helpful and knowledgeable. I usually work until 8 so unfortunately I usually get there late and they still treat me awesome. Whatever your doing to train the staff at this location please teach other stores! - coming froma girl who manages a hsir salon and expects great service.

Alex Rose

Not bad...went in for a replacement and unfortunately our phone was out of warranty...not a lot they can do. The employee was very helpful in helping us get to the right department of LG. Id recommend this one over the Lake/Chicago location.

Andrew Evans

A rep there "set up" my phone last fall and didnt do my text settings correctly. Took one call to fix that issue a month later after becoming aware of the issue, then another call just now due to not receiving messages from my bank.

R. Peterson

Hands down best TMobile location in Twin Cities area! If youre looking for great customer service, seriously, well worth an extra 20+ min driving. Always been impressed, staff is very knowledgeable, accommodating and speedy.

Abdi Malow

We are here and we have been helped by retail associate Aleo, honestly he was so understanding and made us feel welcome and accommodated. Whatever hes getting paid, he needs more. Hes a real asset for you guys.A++++

Simon Bertsch

Friendly staff, a little bit of a wait time in order to be helped but once youre helped its very quick. 4 stars for the wait time & lack of personable staff- it feels like youre just a customer, not a guest.

Dane Miller

Prompt, friendly, thorough: everything youd want in a wireless experience. Patrick was awesome, the best wireless rep with whom Ive ever worked. Thanks for helping me dump Big Red!

Joseph Page

i went to the t-mobile Tuesday in the cold to get the free stuff i wss promised. they were all out. what a waste of time. the clerk was a dick.

Rachel Opare-Addo

Ive been in and worked with Noel, hes pretty great, he listens intently and answers what you ask.

Christopher Good

Go here. What the phone reps couldnt accomplish in a day these guys figured out in 15 minutes.

Nicholas Goursky

Good service and Nice staff. Got exactly what we wanted.

OSV 96

Worst store ever, Abdul Sucks he dont know S***

Nowa Paris

Abdul helped us today he did a good job