Tiffany & Co.

Category:	Jewelry Store
Address:	3624 Galleria, Edina, MN 55435, USA
Phone:	+1 952-922-0066
Site:	tiffany.com
Rating:	3.9
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–5PM

Location

Photos 44

Reviews 10

Alex Budd

Hello, I just received my very first piece of Tiffany jewelry for my birthday this week. After exchanging the ring for a different size at the Galleria in Edina, MN today, I found myself leaving incredibly disappointed. The ring, which I had exchanged 30 minutes prior, had been given to me with a very noticeable scratch after seeing it in the light. Now I am well aware silver scratches, however, after telling the sales associate, she very rudely stated that my only option was to send it in which would take two weeks. Now being that I had just received this ring, with a scratch on it, I asked if I could just have a different ring altogether. She referred me to another woman who bluntly said they dont have another one in a size 6.5. I find that very hard to believe. I work in sales and customer service and understand that no one in that store was making commission off my situation.. They made that very apparent. I have never felt so belittled. No one was willing to help. Needless to say, Ill continue to be a fan of the design but very unimpressed by the service Tiffanys offers.

Megan Fritze

I am so disappointed in the quality of your chains. In January of 2011 my husband purchased two hearts (one silver and one rose gold) in honor of the birth of our son. The first chain lasted a few weeks before it broke (thankfully I found the hearts). I went to the Edina location and they fixed it for $50.00. A few months later it broke again but at that time we lost the hearts. I never replaced the chain. I was so sad to lose both hearts and sad that the chain quality were so poor. I wish I would have gone to a jewler for a new chain vs. back to you. I did not learn my lesson. My husband replaced the necklace with a pendent with an H (my sons initial). Within a year I replaced the chain for $50.00. A week later it broke again. This time, I never lost the pendent but again I need to come back in and pay another $50.00. Which I will not be doing. What a waste of time and money. I will no longer be a customer with Tiffany & Co. MJF

Rebecca J

Poor selection of lower priced items (under $300) and staff not willing point out what variations of items come in a smaller versions (for example a necklace pendent). I had to inquire based on what I saw online. My husband also dropped a hint that it would be nice if they could keep a list of what I liked so he could come back. The associate didnt even respond - apparently if youre not going to sound $1000s - youre not worth their time. Well- when we are ready to spend $1000s - we wont be coming here. Disappointed. This would have been my first Tiffany purchase.

Jordon Meyer

They take good care of you, even if youre just browsing - which weve done on multiple occasions. I bought a cheaper ring from them as a gift and they still treated me as if I purchased a more expensive item. A year later it needed repair and they took prompt care of it. Great service.

Andrea Wojciechowski

Excellent customer service at this location. Blake was great to work with for helping my husband with my engagement ring and picking out our wedding bands!

John Goering

Slow, snooty service. If you want to feel ignored, youre in the right place. I will never go back.

PATRICK REUBEN

Taylor is my sales consultant (EDINA). She is so helpful, knowledgeable and amazing. Thank you!

Jairo Vargas

Beautiful place, the people were very nice Im definitely going again :)

Dustin Orttel

hi end jewelry

William Kim