Category: | Jewelry Store |
Address: | 4250 W 119th St, Leawood, KS 66209, USA |
Phone: | +1 913-661-0834 |
Site: | glitters.com |
Rating: | 4.7 |
Working: | Closed 10AM–6PM 10AM–6PM 10AM–7PM 10AM–6PM 10AM–5PM Closed |
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A Private User
The service was RUDE and INSULTING. I wish I would have read the other bad reviews before going to Glitters. I have been visiting many jewelers to shop for a diamond engagement ring. I stopped by Glitters and the first salesperson was pleasant and polite, but she directed me to a salesperson named Amber. Faced with an important investment of a diamond engagement ring, I had done some research to figure out comparable pricing based upon the Rapaport pricing guide. It shows standardized market prices for diamonds by carat, color, and clarity and is updated monthly. I asked about how their prices compared and the salesperson, Amber, became very defensive, called me "weird", and said, "how do you know about that," and continued, "you can go to another jeweler for that information". Other jewelers were very forthcoming about this information and had introduced me to the guide. Nonetheless, I apologized for any offense, and asked her a card, and she replied, "What do you need my card for, you know my name." After visiting dozens of jewelers, this was the first time I have been treated rudely and insulted like that. If this store does not want to admit that their pricing is not competitive, that is fine, but there is no need to be rude and insulting to its customers. Unless you want to be treated rudely and insulted, I wouldnt waste your time looking at Glitters. Their selection was also very limited. Luckily, I found two other jewelers within one block of this place that were much friendlier, helpful, and with better and higher quality selection, and more competitive prices.
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Anthony Rutledge
When shopping for an engagement ring, I went to several jewelers. Glitters, by far, was the best. The expertise, price, and overall customer service is second to none, in any business. Ever person there is eager to help, and genuinely cares about you and your individual situation. Not once was I looked at as dollar signs. My fiance and I continue to go in for ring cleanings, and to view new diamonds as they have the best buy back policy I have found. Every time we go in there, they know us by name and ask us all about our wedding planning. I will not let my friends go anywhere else!
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Sarah Brann
Glitters is an amazing jewelry store. I went to Glitters just to look at engagement ring ideas and my fiancé ended up purchasing a gorgeous ring there! Patti helped us both out and she was wonderful to work with. The customer service there in general is superb. I needed to get my ring resized and was bummed to be without it for the 2 1/2 day window they gave me (which is a quick turnaround anyways) but it was resized perfectly and ready for pickup 1 day later. They made me feel really special and congratulated us both genuinely. I highly recommend them!
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Amy Martin
Patti at Glitters has been taking care of our family for 25+ years now. We first went to Glitters for engagement and wedding rings, then kept going back for gifts for each other and our family over the years. They have a great selection of all the latest styles and everyone is always so helpful. We are treated like family and there is never a hard sale. We are so happy to have found this store and cant say enough good things about the ladies who work there.
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Keshia Otradovec
You feel like family when you walk in. My now husband purchased my engagement ring at Glitters, as well as our wedding bands and even a few beautiful gifts for my birthday. The women in the store are always eager to help and are genuinely concerned with finding something that is perfect for your style and taste. We will be customers for life!
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Luke Claas
The jewelry is not the only thing that shines at Glitters Fine Jewelry....their customer service is amazing! The staff went above and beyond to help me find and customize the perfect engagement ring. A special shout out to Patti and Andrea for helping me and making this life experience one I will not forget...thank you!
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Stephen Snodgrass
To ALL shopping for Jewelry, but especially "Guys" who wish "home run" purchases for their beautiful wives, daughters, Moms, etc.....my dozen years experience with the "Glitter Girls" has been over the top Stupendous! Believe me I say, when a Glitters package is presented around our home, faces light up - Every Time!
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A Private User
" Best service of any jewelry store I have been to in KC area. Knowledgeable, patient, not pushy, very friendly and welcoming... thats what I love about Glitters! I have my dream diamond engagement ring from Glitters and got it for a great price, could not be happier!"
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Sue Sheridan
Glitters is definitely a 5 Star Jewelry Store. Love them ~ They are so passionate and professional! My last visit to Glitters, Patty assisted me in purchasing a ring designed from my fathers diamond ring. It is absolutely gorgeous!
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A Private User
I LOVE MY RING!!!!!! Thank you for helping Tyler pick out my shiny, sparkly, gorgeous ring!! We will stop by the store next time we are in KC and say hello! Thanks again! :)
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Drucilla Currens
I remember my first Glitters item...a gift from my mom...white gold & peridot ring for my August birthday...many, many years ago!
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Alison Mohsen
Every time I purchase from Glitters, I am taken care of. Amazing women that run this place!! And beautiful jewelry too!!
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Lenna Levitch
Personalized service, attention to detail, and unique pieces.