Waldeland Jewelry & Gifts

Category:	Jewelry Designer
Address:	1340 Duckwood Dr #11, Eagan, MN 55123, USA
Phone:	+1 651-452-1877
Site:	waldelandjewelers.com
Rating:	5
Working:	Closed 10AM–6PM 10AM–6PM 10AM–7PM 10AM–6PM Closed Closed

Location

Photos 100

Reviews 10

Jessica L.

Highly skilled, amazing customer service, and great prices! I had an engagement ring that I needed to have resized. However, when the ring was originally purchased (from another retailer in another state), I was told because of the invisible setting of diamonds along the sides, it could not be resized. I first went to a chain jewelry store, who quoted me $125 and said they would "stretch" the ring. Then I went to a locally owned store in Eagan, who wanted to charge me $450 (this was to also include rotating the prong setting slightly, as the setting was a little off center and the diamond had a small crack). I went to Waldelands and the girl at the front counter initially told me that they dont resize invisible settings, but she had Travis come out and speak with me. I could tell immediately they were not trying to make money off me, but wanted what was in my best interest. They were trying to talk me out of it, because the integrity of the ring could be compromised by resizing a ring with an invisible setting. After we talked for about 20 minutes or so (they are very patient and throrough in providing options and information), Travis decided that since I wasnt going up more than a half or full size, he could file it down as a comfort fit. He said he didnt want to change it too much, and we could just go incrementally, because making it smaller again would be very difficult. So, I came back a couple days later, and it fit! He said that if I wanted it bigger, he would not charge me any more. I decided to make it a little bigger. A couple days later, there it was. Beautifully shined, diamands still fully intact. And if I had gone to someone who would have stretched it, or cut it, the 16 diamonds down the sides of the ring would have fallen out at some point. Also, he said that the "crack" in the center diamond shouldnt be touched. Dont touch the prongs, and certainly dont try and move the setting, or we risk the diamond coming loose, and with a crack, thats not so good. So, all in all, it only ended up costing me $50. Ive never had personal service like that, and their knowledge was incredible. Dont go anywhere else. My first jeweler broke my diamond when tightening the prongs, and the other two jewelers I almost went to would have ruined the ring, not fully understanding the delicate nature of an invisible setting. Now, I have my ring back, it fits beautifully, and I would recommend Waldeland Jewelry to anyone! And Ive never written a review before...I did it just because the service was so stellar. Thanks for letting me wear my beautiful ring again! Cant say enough for the service and honesty of Waldelands!!!!!!!

Judy Mitchell

About 10 years ago or more I asked my good friend of a reputable jeweler and she suggested Waldeland jewelers in Eagan. ( my husband had passed away in 2001 and we had matching wedding bands and I wanted to combine the diamonds into one band so I took it to Waldeland jewelers and told them what I was thinking and they made one gold band with 10 diamonds in it. My oldest daughter is gifting me a trip to Ireland next week for my birthday and also to celebrate my husband/her dads life and I wanted the wedding ring to be sized for my middle finger. I took my ring in and asked the jeweler how long it would take to resize the ring and I explained my situation. He assured me he would have it done before my trip. The same day that I took my ring in to be resized I had received a call from Waldeland jewelers that afternoon telling me that my ring was ready to be picked up! I was thrilled beyond belief that they made sure that ring was done in time for my trip! Thank you Waldeland jewelers!!!! I will definitely tell anyone that is looking for a good, reputable jeweler to go to WALDELAND JEWELERS IN EAGAN!!!

Heather Thuftedal

Waldeland has been absolutely amazing through our whole wedding process. They helped my husband design my perfect engagement ring, forged it, all custom to his specs. It is amazing. Then, they created custom wedding bands to match when the time came. Not only that, they were able to create the rings in two weeks because we didnt have time to order (please note normally you should leave around five weeks to get a wedding band so dont bank on that turn around time). But I genuinely believe that they will do everything in their power to make sure the customer is satisfied. They have been beyond helpful and the pieces are beautiful!! We would recommend them to anyone and everyone.

Robbin Olson

FANTASTIC Service! Skilled Staff! I stopped here on a whim . . . needing a link removed from my expensive ceramic watch band. I was immediately welcomed by a friendly lady who asked me what I wanted . . . said "we can do this" . . . double-checked my request . . . and had me on my way in less than 10 minutes!!! WOW!!!I am SO impressed!!! My watch is now PERFECT!!! This jeweler is AWESOME!

A Private User

Travis and Rick Waldeland are friendly,talented people who always make a customer feel welcome; they and their staff are a joy to do business with. Theyve made several custom rings for me and the quality of their work is unbeatable, and reasonably priced. Do not hesitate to visit their store for excellent service and top-notch merchandise. Highly recommended! FIVE STARS! Peter E.

Lynn Kagel

At last, an incredibly talented jeweler who is honest, helpful, and reasonably priced. A rare find in todays world of "big box" jewelry stores. This is the only jewelry store I will deal with from now on. Worth the drive no matter where you live. You will be given equal attention for a small repair or a major purchase. My highest commendations!

Jake Perron

I came in with a ring that I knew nothing about. The gentleman that helped me told me what it was made of, what it was worth, and offered to clean it up for me. The staff was very knowledgeable and very friendly. They answered all of my questions and I walked out having learned a lot. Go experience the customer service for yourself!

Annette Linn

I brought my crashed wedding ring of 32yrs. Asked if it could be save or do I need a new band? (sorry I do not remember the name who help me) He said no problem, he would check with the gold smith first, but it could be fixed while a waited. No problem, looks great, and they did not charge me to fix it. what fantastic place.

Pat Sinclair

I had an heirloom ring that needed diamond chips and I asked Travis to try and keep the price down so he suggested cubic zirconia chips. When I went to pick up my beautiful ring, it had real diamond chips in it. Its simply beautiful. He did an excellent job and tried to get it done as fast as I wanted it! I love waldeland!

Nels 125

I hunted for an engagement ring at shops all around the metro. Waldeland BY FAR had the best customer service and pricing. I loved the custom engagement ring so much I had them make my wife and Is wedding bands. I will never go looking at cookie cutter jewelry stores again. Waldeland has my business for life.