Category: | Motorsports Store |
Address: | 471 Babcock Blvd, Delano, MN 55328, USA |
Phone: | +1 763-575-8584 |
Site: | carouselmotorsports.com |
Rating: | 4.2 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–6PM 9AM–4PM Closed |
JO
Jon Nordstrom
My experience was straight forward. I sent an email from the dealer website where I found the 2015 Yamaha Raider 1900 I was looking for. I was quickly contacted by Tim, and, even though I couldnt make it out to Delano to see the bike for 3 days, he got the bike off the floor for me in advance, and had it prepped and ready to rock and roll for the test ride. Here is my experience in summary: Here is the bike. Here are the numbers. Here is the helmet for your test ride. Here is the price. ...Nope. Here is the price. I figured I would at least get a bit of a deal on the two helmets I bought, because getting a deal on accessories when making a new machine purchase is pretty damn nice, but, the he stayed true to Carousels values and didnt budge. I feel that I got a great bike, the bike I absolutely wanted, at a fair market price. Tim was hilarious and kept the mood light. I especially appreciate that he was respectful to my girlfriend. She is a 6 tall blonde and most guys forget their manners a bit when she and I are sitting on bikes. Tim was great. I was also contacted by Tom the sales manager to make sure I was being taken care of. I appreciated that as well. Smooth overall process. and Im riding.
JI
Jim Mott
I arrived at Carousel Motorsports in the early evening after an hour and a half drive down. At first, I was disappointed because it sounded like I wasnt going to be able bring a Polaris Ranger home because the service department was closed and there was no finance person available. I was pleasantly surprised when Todd (sales) contacted the General Manager Tom, who was already gone for the day. Todd explained that I had drove quite a ways and was hoping to bring home a machine without having to come back. Tom took it upon himself to come back into work to assist with the paperwork and financing so I could leave with my Ranger that night..... Well above and beyond what I was expecting! Todd and Tom were great to work with and made the buying process very easy. Customer satisfaction is definitely a priority for them. I highly recommend Carousel Motorsports!
SC
Scott
I stopped in to buy an ATV and worked with Todd Peterson who went over the features of the different models and brands. Todd didnt push any specific brand, he gave me the time I needed to decide what I wanted and answered every question I had. After I decided on the one I wanted he did up the paper work and then Cheryl handled the finance part of it. She answered all my questions and went over everything thoroughly. From the time I walked in to the final signature everything went very smoothly with no mistakes or answers of I dont know. I very highly recommend Carousel Motorsports and thank Todd and Cheryl for such a great first time experience at the dealership!
SC
Scott Fitzsimonds
Purchased a new Goldwing F6B, and am very happy with it. More importantly, my experience working with Tim Solien and Tom Stiffer was exceptional. I didnt even know the dealership was there, but had done a Google search and checked them out. They were up front and honest, and showed a true professional attitude. It was evident that they have a customer-centric philosophy, and offered a more than fair deal. The purchase price and extras were far better than anywhere else I had looked. Finally, I would like to add that my perspective comes from that of a person with experience in automotive sales and service. Overall, an excellent experience!!
BR
Brad Kopesky
I purchased a Yamaha FZ-09. Was very happy with sales and service. Pricing compared to other dealers was very good. Ive rode everything from Harley Ultra touring bikes to KTM motocross bikes and have to say the FZ-09 is the funnest bike Ive ever rode with its strong low to high end power band. Also tested MPG on a twisty road w 30-50 MPH speeds just lugging it in 5th-6th gear, RPM < 4000. Speedo said 57.5 MPG, Calculating Miles against Gallons filled it came to 56.2 MPG so Speedo wasnt too far off. When locked in at 60 Mph @ 4100 RPM MPG was 50. When twisting the throttle and giving it on Hwy 7 I couldnt get it below 40 MPG Avg.
A
A Private User
Worst dealership i have ever been to. I had some insurance work done on my four wheeler first he raised the price on me another 1,000 dollars over the bid. Then when i pointed out other things that where damaged on the four wheeler that where damaged in the accident that they missed he raised it another $ 1,000 dollars. Basiclly the bid didnt mean anything. Then when the rear end started leaking oil i brought it back to see if they will cover there work they said basicaly get lost. And a 411 dont sign the bottom of the paper says that they dont cover anything tail light warranty thats it.
CA
Cathy Heying
Thanks to Tim and Tom and the whole gang at Carousel! I have owned three motorcycles and this is the first one Ive purchased from a dealer. It was genuinely the best experience Ive had at a dealer of any type. They went above and beyond to get me parts in a way that was most affordable for me. When I went to pick it up it honestly took less than 20 minutes before I was on the road with me new bike, including doing the paperwork. Plus, as a woman I never felt condescended to throughout the whole process.The price was fair and the bike is quality! I would highly recommend them.
JO
John Swan
Just picked up my 2016 Polaris RZR 570 from Carousel Motorsports in Delano. Couldnt have been happier with the experience. Todd Peterson in sales was great to work with along with the GM, Tom Stifter. Also, when we picked up the RZR, Kenny in service did a great job going through the machine with us from top to bottom and answered all questions. Last but not least, Alan in the service Dept. has been fantastic to work with in the past on parts and service on my 2014 Yamaha Grizzly. If youre looking for a new "ride", I would recommend Carousel Motorsports. John
A
A Private User
Good Deals..Maybe..BUT when i went to Star West Chevy in delano to look at a Chevy Aveo 09 I got there and the dealer that I had talked to everyday for the last three days told me that "Im in luck", that the car I wanted to look at had been sold the day before!! And that he had a different car for me to look at.. I love in Coon Rapids MN, Delano is a long way to drive for nothing!! Horrible sales tactic! Just get me there, THEN tell me the cars gone and try to sell me something else!! Will never go here again!! Do not recomend this dealership to anyone!!!!
JO
Josh Swanson
Unfortunately I wouldnt purchase anything from this dealership. I spoke with them regarding a trade of my own unit. I was honest told them what warranty work I had done by certified Polaris technicians. They told me they couldnt work with because it had a claim. What good is a warranty if a machine cannot be fixed to retain value. Very dissatisfied in their business outlook. Tim was great to work with although he wasnt the decision maker in the process.
MA
mark rudy
We just purchased our first Honda Gold Wing 1800GL and took delivery last Saturday - Todd Peterson did a great job answering our questions and at no point pressured us into making a decision into purchasing – the delivery went as planned also – our scheduled time to be there was 2pm at Cheryl was ready for us and had us in and out of the business office quickly and Todd did a great job going over the motorcycle with us.