Troy Jewelers

Category:	Jewelry Store
Address:	3495 Rochester Rd, Troy, MI 48083, USA
Phone:	+1 248-528-0962
Site:	troydiamonds.com
Rating:	4.4
Working:	10:30AM–8PM 10:30AM–6PM 10:30AM–6PM 10:30AM–6PM 10:30AM–8PM 10:30AM–5PM Closed

Location

Photos 24

Reviews 9

Joe S

Allow me to elaborate on my experience for a watch battery replacement. After waiting to speak to someone, I was told that it would take 20 minutes of work to replace the battery of my seiko watch because it was "complex". I was informed it may no longer be water resistant which I can understand since they are unable to pressure test the watch. While Tony was on the phone he was not only able to change the battery in 3 minutes but he succeeded in putting two scratches on the back which I later noticed. Not a big deal because it isnt exactly a high end watch but that shouldnt have happened. Then he told me the coupon he published only covers, "some" watches - this isnt exactly a Rolex, its a seiko. Even so, I agreed to pay him and proceeded to hand him my credit card to which he smiled and asked if I had cash to add insult to injury. Take what you will away from this - but from my positive experience with their company in the past on big beaver to now, I think I would have been better off going to a pawn shop.

John

My wife and I have been customers of Troy Jewelers for many years, and could not be happier. We are fortunate to have found a truly knowledgeable jeweler who provides such a high level of personal service – one who has assiduously built-up a reputation over many years in the business, and one who has earned our trust. These are attributes that you are just not going to find in some big chain or mall jewelry store. I would not consider going anywhere else, and you shouldnt either.

Maria Nguyen

Very genuine and nice people! I just got engaged and I was unsure if I needed to get the ring resized so I went there to ask and they were very informative! I ended up not getting it resized because in the winter your fingers are a bit smaller! I didnt know that! Thanks again!

John Boutros

Tony and Jacob took great care of me during my purchase. Never once were they pushy or rude, but rather its obvious how honest and genuine they are. I highly recommend Troy Jewelers and definitely be telling my friends to shop there.

Nick Johnson

Exceptional team. Its hard to find people who are as kind and professional as Troy Jewelers. Also great craftsmanship on a one of a kind piece. I will definitely be a repeat customer.

Matthew Kattula

Great place to go! very nice customer service and wide variety of jewelry both owners were very nice to me and honest! I recommend this place to anyone looking for nice jewelry

Klemanse Jamalieh

I recomend this place, I got my jewelry repaired there. I brought in a ring for sizing and chain to repair. Very friendly jewelers and good service

Jack Baum

Great service and friendly people. They helped me with a difficult watch battery.

Karen Michelle

Great Customer Service. Friendly and highly recommend.