Riverside Auto Mall

Category:	Used Car Dealer
Address:	2025 US-41, Marquette, MI 49855, USA
Phone:	+1 906-228-4900
Site:	riversidemarquette.com
Rating:	3.8
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–5PM Closed

Location

Photos 66

Reviews 19

Karen Swan

Very poor assistance. Took car in over oil light and trouble light on. The owners manual said if the red trouble light came on seek immediate service. I paid them $60 and they couldnt find what was wrong and advised me to go ahead and drive it. They did turn off the oil light but the red trouble light stayed on. A couple days later the oil light came on again. My son checked the oil and it was extremely low, barely on the tip of the dip stick. He added oil and viola, the red trouble light went off. I realize allowing the oil to get so low was my fault. What I dont understand is why the Riverside mechanics would look at a car with both those lights and not bother to check the oil. The OIL LIGHT WAS ON! To make matters worse when I asked if he was sure it would be OK to drive the car the mechanic got clearly impatient. Later when my six-two body builder son went in to pay and pick up the keys he was treated with patience and respect. I suppose a sixty something women is not worth their bother. But the bottom line is if I had trusted them I probably would have blown my engine.

Trista McClelland

Went into Riverside excited to buy a car but guarded as "those car sales people can be pretty aggressive" (at least thats what I thought). I was proven wrong. I had great customer service, felt so comfortable, and felt I made my decision to purchase a car because I was given helpful facts for what I was looking for. Riverside has a great team and I recommend them to anyone who is looking to purchase a car but unsure about how to go about it. I am not a car person and I was not taken advantage of, rather, I was given all the information I needed. Grateful I was proven wrong! Walked away with a great purchase and a happy heart.

Jim Lehto

I was very happy with all of the sales staff especially Cassie, she did everything she could to accommodate me but I was not happy with the detailing or service departments. The vehicle was not detailed very well and I was told it had a multi point inspection but many of the fluid levels and the tires where low causing the indicator lights to come on during my trip home. Ive been in the auto service business most of my life and there is know way vehicles should leave the dealership new or used with out these basic items being checked. It would be hard to recommend this dealership knowing the service department operates this way.

Chuck Nagele

Single worse purchase experience of my life!!! Salesman pressured us to take the truck after I repeatedly told him we would come back after the holidays. He insisted everything was taken care of...well it wasnt!! Had to drive down there two more times to get things fix. Im stuck having to deal with them for warranty work. Dont make the same mistake I did go else where if you looking for a Toyota.

Cassie Vincent

I purchased a 2006 pre-owned Highlander and my experience was great! Everything was transparent and honest through and through. Ive had my Highlander for awhile now and I could never go back to any other brand. It felt good to purchase a pre=owned car from a dealership because I knew the history of it, and the needed repairs were completed before it was even for sale. 10/10 would recommend!

Brian Pergola

Just purchased a new NV200 van from Riverside Auto Mall. Being an out of state purchaser, I was nervous about the transaction. Everything was handled in a prompt, professional and first class way by the sales staff (Cassie) and the sales management team. I would highly recommend to anyone looking for an honest dealership to work with.

Lori Schultz

I just purchased a 2015 Nissan Sentra from riverside auto Marquette. Just would like to say that everyone there treated me excellent!! There staff was so wonderful to me. First class treatment all the way. !! I absolutely love my car and will always buy my vehicles from riverside auto. Thank you riverside auto for the great new ride!!

Steve Waara

We bought a new 2015 Honda Civic and couldnt be happier!! Our sales lady Cassie let us talk and she listened. There was no pressure to buy, and she answered all of our questions. We will be back to purchase another vehicle someday. Thank you Riverside for helping us find our car.

Joseph Cribb

Very friendly and diagnosed my Nissan Altima to make sure that everything was going to be ok. Thanks to everybody; and a special thanks to Mike & Ron in service for the excellent recommendation to the Vierling Marquette Harbor Restaurant for my appetite needs.

Amber Warren

Had to find a new car after my Oldsmobile bit the dust. Cesar helped ease the loss of my old car. It took a few days of test driving, but we found the right car at the right price for me. Ive had my Toyota Corolla for a few days now and Im loving it so far!

Kelly Battaglia

Everyone here was so nice and helpful. Traveling with my dog and they let us stay and wait in the lobby. They found the problem and fixed it quick and efficiently. Thanks for making me feel safe so far away from home.

Hamidou Ba

This is the worst Dealear in the u s good advice for you guys fine some others places to buy cars not this one I dont wish even for my enemy to experience what I been through with this Dealear

P Zermeño

Recently wnet in for the 5,000 mile check up. They were very nice, saw us quickly and even gave us a loaner. By the time we were done with lunch so was our truck!

Denise Beauchamp

Had a very nice experience working with Riverside. This is my third time leasing a Camry and it was by far the best.

Noelle Tiziani

Russel took great care of me in a no pressure sales manner. I would recommend seeing him for any of your auto needs.

Larry c

Worst place to buy a car. Go to Milwaukee for car purchase. I paid 1,800 too much. Ouch. Also, salesman lied to us.

Riverside Marquette

All ways prompt and friendly. Thank you Riverside:)

tom beaudette

very good team I would go back for sure.

Tammy Benda

Always fast and friendly service.