Sprint Store
| Category: | Cell Phone Store |
| Address: | 491 S Main St, Lapeer, MI 48446, USA |
| Phone: | +1 810-245-2235 |
| Site: | dealer.sprint.com |
| Rating: | 4.3 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–5PM |
Location
Photos 1
Reviews 26
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Hans Gaming
This company is a joke. I was sold a device and plan and told my payment would be one price, yet the bill came and its almost 50 bucks more. They claimed it was subject to change. The phone number listed never works...in fact when I call the store I usually get a dial-up tone. The employees dont seem to be familiar with the products or plans beyond their cookie cutter employee manual and always try pawning off questions to someone else. Sprint support is equally useless. You call about an issue and get an automated message saying to call on a different phone if I need assistance as they cannot help me on the phone Im calling from. I thought Verizon was bad but damn
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Sana Armstrong
WORST WORST WORST STORE EVER!!!!!!!!!! this store is all about selling and thats it. once you have an issue with your phone, they refuse to help or even help with the insurance claim. my phone wouldnt turn on today and was in a constant boot loop. I was told to take my phone to a different store because they dont process what I know to be called "E-Tickets". LIARS!!!!!!!!!! not the first time Ive had an issue and they are absolutely helpless and retarded. each one of them. What a sad bunch of idiots.
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Christy Hutchinson
Ive always had great service and everyone always is so friendly, even when they are packed and busy! never had an issue with walking in and getting something fixed and if its ordered, its always prompt! i wont go anywhere else!! Even if i come in with just a question, they are right there to walk me thru or get me set up! Thanks team!!
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Larry Armstrong
Beyond wonderful experience. We came from the imlay city store originally but lapeer has won me over due to the fact theyre professional and so helpful. Danielle has helped us out each time. Shes a sweetheart and knows what shes talking about. The rest of the staff seems just as great!!!! Thank you lapeer!
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Sean Wilson
Went to the Lapeer store today and got greated immediately! Everybody is very informative :) very good vibes and they know how to fix anything you bring in. I highly recommend this story. FYI there lease program is awsome! (You have to have a 1 year upgrade with your phone you have now). Hope i helped
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Richard Maclam
This Sprint location has always been very helpful when I have to go in. The tall guy with the long beard, William Hinojosa, is exceptionally helpful and always makes sure that all of my needs are taken care of, I highly suggest working with him if you need to go here.
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fredd villareal
The service at this location is so friendly and great! I simply stopped by on a road trip through the area and the Manager Einn took personal care of my account to hurry things along. He walked me to my car and all. GREAT LOCATION!!!!!!!!!!!!!!
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Anna Kozlowski
Great customer service, awesome staff. Every time I have an issue with my phone theyre always welcoming and willing to fix it without causing a fuss like my recent visits to other sprint locations. Far out, but I found my new Sprint store.
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Nicole Beranek
Stopped into the sprint store, I had a issue with my phone, Nicole fixed my issue but also offered me a great deal to get a new phone, free tablet AND lower my bill. Ive been to a couple stores but I know I will keep going back to Lapeer.
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Colin Keinath
Been a sprint customer forever. Ive been really disliking sprint lately and this store hasnt helped. They wont support you if you have any sort of issue and every time I come in I feel like its just a hang out spot for the workers.
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Lisa M Church
Amanda Duncan is the best rep ever! we have been going to her for years and refuse to let anyone else touch our devices! great service and support for the family and buisness! Always friendly in store and available to help anytime!
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The Heartz On Fire
Sprint sucks the biggest balls. All they do is lie to get money. They constantly raise your bill for absolutely no reason, and the service sucks so bad. Cant wait until November to be done this stupid contract, and adios sprint ✋
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Adam Pastorek
Ive always had great service at this store. They are all so helpful and patient with problems. Its always a great experience.
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Andrew Gookin
Constant turnaround. Messed up my new phone and plan ended up having to call Sprint for a refund of $300.
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Amanda Duncan
This is a great location. The people are friendly, knowledgeable, and work to the customers needs.
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Teresa Sturgill
Every time I go there Im helped quickly and the staff is so friendly. I just love this store!
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Candy MacDonald
Best customer support and the best store employees. Very helpful and friendly.
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Tony Selley
Signs says they are open but they arent.
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Christie DeLand
Fabulous store and even better service.
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Nicole Marston
Terrible customer service, lazy workers
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Kimberely Spicer
Slow, bad service, expensive
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larry voss
Great customer service
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Michael Maasch
Jaime is the bomb
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Doug Ferrell
Helpful staff.
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Mary Ann Moore
Good service
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Lori Haire
Very helpful