Category: | Video Game Store |
Address: | 3169 28th St SE, Kentwood, MI 49512, USA |
Phone: | +1 616-949-5800 |
Site: | gamestop.com |
Rating: | 4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
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Ella Doyle
I had a very uncomfortable experience yesterday with a particular store clerk. My boyfriend and I came in to trade a Nintendo Switch game for another game. We were approached by a store clerk, who at first seemed nice and friendly, but turned out to be completely opposite. He proceeded to ask why we were trading in 1-2 Switch and how he told customers that the game wasnt worth it. After that, my boyfriend proceeded to talk to him about the Nintendo Switch and how he really likes it and the new Zelda game. The store clerk immediately went on a rant about how he hates Nintendo and the new Zelda game was subpar. He continued ranting and putting down Nintendo until he had to go ring people up. This made me upset because I recently bought the switch so I could play Zelda specifically. And I felt as if he was telling me I was wrong for enjoying it. As we began to check out, the same store clerk continued bashing Zelda and Nintendo and it finally drove me to the point of walking out. My boyfriend stayed behind to finish up the sale, but I told myself Im never setting foot in there again. It is okay for employees to have an opinion, but when they are bashing the items that they are supposed to be selling to customers... Thats where I draw the line. To have someone basically (in their own words) tell you that you are wrong for liking a certain brand or games is disconcerting.
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A Private User
The service here is amazing and commendable. There is nothing quite like feeling secure with your purchase here. This store has practically every current or recent games that you could ever want, and if they dont have it, they will contact other gamestop locations and find it for you. If you are awaiting a new game or want to get your game early at the midnight release, this is the place to camp (also has great parking). Heres to you, Gamestop! From your friend, Cody a.k.a. Kaiyoti Xylex (gamertag)
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blu.eyedyoshi.8809
one of their employees deandre isnt doing his job hes too busy making smart remarks and then when you buy something he acts like he doesnt wanna give it to you and other people have problems with him my personal opinion he needs to b fired! because its been a year and no one was bold enough to say something about this till now
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Dan Herdegen
Staff is occasionally a tinge overboard, this store is tidy, well run, and hosts many great events. I personally enjoyed the pre-release event for Super Smash Bros. Wii U. All manner of video games.
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Lord NMB
This location is staffed by nice, hardworking people who will do their best to help you. They also have a great selection of games, collectibles, and game-themed apparel!
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anthony sullivan
This store is awesome!! Mainly because of Tony. His willingness to help is fantastic!!
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Derek Danberry
Good store. Friendly employees but still stuck by companies terrible trade values.
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Az
Its a GameStop. No matter how nice the employees are, theyre doomed to that.
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purplewolf 332
i go there to get my Xbox live gold and to get there games
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A Private User
Its the best around, nothings gonna ever keep it down