AutoZone

Category:	Auto Parts Store
Address:	2850 28th St SE, Kentwood, MI 49512, USA
Phone:	+1 616-464-3503
Site:	autozone.com
Rating:	3.5
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–10PM

Location

Photos 81

Reviews 21

William Christensen

My daughter has an older car with numerous problems. One very serious problem, stalling and failing to idle properly. I went to the Auto Zone on 28th street to have the codes read. Some problems came back that needed correcting. However, none that seemed to address the rough idle problem. The young woman manager whose name I have forgotten unfortunately had a similar problem with her car. She suggested replacing the Throttle Positioning Sensor which controls idle and fuel consumption. Well, after replacing this and spark plug wires, the main problems with this car were fixed. THANK YOU SO MUCH! You made a difficult diagnosis so much easier. I would highly recommend this store for its friendly helpful staff.

peanutlee 33

I honestly do not know how this store competes with OReilly across the road. Their CS is ridiculous. Any random visit, you stand around -very patiently- for as long as 30 minutes before anyone assists you. Sorry, but a 20-30 wait time is ridiculous. And if you run into a simple issue, such as a core refund, or product inquiry - a manager will usually make the worker wait a bit before assisting, further inconveniencing you, the customer.

Devonte Harmon Joseph

Autozone sucks!!! Customer service stinks. Long wait times. I got sick of waiting and asked for my money back as the associate couldnt accept cash, past me to another person with my card and cash who was helping a customer who didnt know what part they needed. I got sick of waiting and asked for my money back. I waited a long time to even get to someone to get my part. NAPA took care of me well.

Hernan Santoyo

Costumer service was not professional. When asked questions, answers were given in rude and senseless matter. Not trained properly, staff member could not do simple trancations. And when asked to speak to manager employee couldnt seek manager because was careless and not driven.

Nicole Ryder

Nick installed 2 headlights for me for free. When I went across the street to ORylees, they refused to do it in the past. Great service!

Regan LaMothe

Great service. Good prices. People are not only very friendly, they go out of their way to help you with your vehicle. Outstanding store

Loren Strelow

Great service from friendly staff who personally helped me select and change my headlight bulb. Thank you AutoZone

Justin Waller

Picked up a few things here. Staff was able to answer my questions and the service was quick.

Omar Flores

Good supply of quality parts. Its even better if you catch them in a sale.

Besca Healthfromtheinsideout

Management and staff specialize in customer service and integrity.