Kroger

Category:	Grocery Store
Address:	15255 Michigan Ave, Dearborn, MI 48126, USA
Phone:	+1 313-827-4022
Site:	kroger.com
Rating:	3.9
Working:	6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM

Location

Photos 100

Reviews 22

Jolene Cook

There are good and bad aspects to any business. This location is no different. Sometimes I go there and have a stellar experience, while other times, I leave there mad as hell Lol It is what it is. What I can say though is ....there are stores that I avoid like the plague, this is not one of them. I called this morning to make a request of the meat dept and even though I could tell that he didnt want to...the butcher promised to accommodate me anyway...plus he was nice about it. So , u take the bitter with the sweet. Plus, you cannot beat the sales most time, can really save some money!!! My last trip, I saved $26.00. Love it!!!!!!!!!!

Glenn Miller Jr

The selection is varied, the seafood counter always has fresh options. The last time I actually shopped here however was a day that a winter storm warning was given and the store was very busy. A man and his two teenage sons jumped in front of the line that went so 15 people deep with the supervisor at the head of the line doing nothing about it. I had to speak out and make them aware and made sure they acknowledged what they were doing but they turned their backs in order to feign ignorance and continued to jumped ahead of all of those waiting in line. Again, the supervisor who was RIGHT THERE did nothing.

Alyssa Williams

Not the nicest Kroger. Carts are always a mess and all over the parking lot. Looked like someone toilet papered the bathroom. Staff is unprofessional, typically I wont comment on staff bc they are at worst invisible at best helpful, but Ive noticed too many things to notice how strange it is here... People yelling, side conversations happening way too loud, managers yelling... what? If possible drive a bit further to the other Kroger on Mich Ave.

Kelsey Waugh

The only reason I go to this Kroger and not the Kroger that is further west down Michigan Ave is because it is right near my place of work and on my way home. This location is poorly organized. It also feels a lot less clean than other Krogers I have been to. The parking lot is always covered in shopping carts to the point where entire parking spots cannot be used. i wish there was a convenient alternative in the same area...

Keepit Nmotion

Newly remodeled up they move the service desk to far away from the door so you have to maneuver through the customers to get to the desk and maneuver through the customers to get out of the store if you want I want to go to the service desk also theres always one person at the service desk in which nearest always a line on a busy friday. Customer service sucks But I do like that they remodeled the store very nice and clean

Larry Kramer

Dont listen to any positive review. Theyre wrong. They "remodeled" the store and it only made it worse. Its easly the busiest kroger in the tri-county area. Instead of expanding, they made the aisles smaller and moved everything around. Did not add any registers that they need. Not to mention its the first store out of South west detroit so you know that brings in less than reputable inner city folk.

Nick Brown

Not a very friendly place. Everything else here is typical Kroger - decent prices, good produce, plenty of organic options - but the employees are always having their own conversations about anything and everything while you stand there waiting to check-out. Put simply, they act as if youre inconveniencing them when all you really want to do is pay for your stuff and leave.

Elaine Wampler

I have no idea where the rest of these people are shopping. This store is ALWAYS in disarray. Entry needs a cleaning, shelves always EMPTY, isles filled with boxes. CHECKOUT IS AWFUL & employees who I understand are doing a tough job are RUDE. Been shopping at this store for years but it is getting worse. I will drive farther to avoid this store.

LottaHoney B

I try not to shop here. The produce and organic foods are plentiful with a diversity of choices....but, if I have to wade through strewn, wind-blown garbage after exiting my vehicle, AND select from nasty shopping carts, I will shop at another Kroger location. This has been mentioned to management with no visible change.

Brad B.

Currently undergoing a renovation, so hopefully things will improve, but even on multiple prior visits, the store and parking lot have been very dirty. Litter is everywhere. Still, the store is good for a quick visit and the staff is friendly. FYI, they sell beer and wine, but no liquor.

Laila 01

Customer service is not great! Waited an over an hour for someone to help me at the flowers and balloons desk. The person who came to help had a bad attitude and the rest of the workers would just walk by and ignore the fact that theres a line of people who were waiting to be helped!

Bianca Nunez

Sometimes very messy with debris on the floor at the welcome door other than that I love the layout of this store along with the prices, the prices are great here! Sometimes really smelly seafood stinks up large amount of store lol but theres just something about this place

Alicia Webster

Never organized peoperly. The guybstoxking yogurt had the yogurt sitting on the palette for 40 minutes before stocking it in the cooler. A few of the employees smell of awful body odor! The meat s3ction is constantly empty, which could be good or bad I suppose.

Gable Inc

Terrible store doesnt even compare to the other Kroger when it comes to service the store and lot is a mess poor management to many young people with no home training most of the shelves are a mess produce section is the only section kept up

Margaret Basta

Too few cashier lanes open during rush hour. Shelves half stocked. no 2 liter club soda. Raised the price on the house brand cat food by 20 %!!! Its now more expensive than some national brands! Hate this store. Poor management.

Sarah English

This place has been recently updated for a modern look. I enjoy doing my shopping here because of the many self-check outs available. They also have a new Sushi Bar, which I have tried and is priced well. Better than Walmart.

Hassan Dabaja

Very friendly atmosphere. I frequently go to this location and I am happily greeted by the managers, Todd or Bill. The customer service is great, too! Patricia and Jennifer are always there to help with a smile on their faces.

Danita Echols

I had a wonderful cashier - Schnora. I appreciate good customer service but handled both me and the group in front of with patience and a smile. I believe her treatment caused to young customers to bag up my things for me.

Golden Rule

Great experience using Krogers online ordering, "Click List," to schedule a pick-up of groceries for my elderly mother. What an awesome convenience for someone trying to monitor an elderly parent while out-of-state.

Robert Stanley

Always slow lines, (especially the customer service desk) employees wasting your time because theyre too busy talking to other employees. The produce department was empty. The worst Kroger around. Period!!

ReAhna Harville

Discover sale sushi and popcorn seasoning white cheddar which I like a lot of good things in here not too keen on the prices for their meat though kind of high but for the most part good shopping

C Yanas

My review goes solely based off a sweet young lady named Jessica that works by/in the deli. She is always as nice as can be and goes above and beyond to help my husband and I every time we shop.