Category: | Cell Phone Store |
Address: | 75 Holland St c, Somerville, MA 02144, USA |
Phone: | +1 617-764-3743 |
Site: | cricketwireless.com |
Rating: | 5 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM Closed |
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Julia Sullivan
I have been a Cricket customer for several years. For the first time last week, I experienced an issue with my phone requiring me to use my warranty and get a new device. I visited this location yesterday, and got the most help Ive ever had from a cell phone service provider. Jordan sat with me for over an hour and helped me contact the Cricket warranty service and set up my new device. We ran into some unique snags during this process, but Jordan remained very patient, upbeat, and helpful. I am very happy with my new phone and with the service I received to help me get it set up. I recommend this Cricket location, and Cricket cell service, to everyone!
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robert baldwin
I walked to the store knowing nothing about cricket and I wasnt planning on switching my Verizon service because Ive had them for years but the person whom I spoke to was the owner himself and thats something unique you dont see in most businesses anymore. All I can say that he really educated me and answered all my questions, now I know more about phones and services thanks to his patience. Now I have cricket and happy with the service. Will be sending all my family and friends to this store, Great customer service and very nice people. Thank you Jordan
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Courtney Chow
The customer service representatives were friendly and efficient. They were experienced and knew how to get the job done. Even though I had to wait in line; they provided water and snacks. Also, Cricket provides affordable plans that cover Canada and the US - which was perfect since I am moving to Boston for school. Overall, a great experience!
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Diana Nguyen
Being new in the US and having no clue about getting connected to a cellular network on my own, I went to this cute little shop in Somerville to seek personal assistance. Chelsea, very awesome and friendly employee, helped me to set up the network. If I have a problem, I now know where to go.
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Susan Fortin
They are straight to the point and best of all the owner himself waited on me. Love my new Cricket the service is awesome I spent less than $50 for a phone plus the plan. No contract freedom! AT&T quality and coverage. Saving a ton of $$ from my last carrier!
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Biro Bron
The best customer service Ive ever seen, very helpful and knowledgeable. ported my numbers and got five free phones with no contract and paying only $100 Month. Happy with my Cricket so far. Recommended store
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Sami Alajaji
Great staff and great service, they will help you with pretty much anything in this location. In addition you get AT&T coverage at a discounted price and their family plans are unbeatable!
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Yacine Bouabida
The manager herself made sure to wait on me so she could give me the phone and case i wanted. Definently coming again. Would reccomend to anybody.
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tim ssas
Great service I love the plan its amazing the coverage its great to the customer service was the best part they take time with you
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Jared Yanofsky
Incredible, friendly customer service. Extremely competitive rates that are half of Verizons. I had a great experience here.
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Ryan Kwon
Fantastic customer service. I walked in with a phone issue and they helped me every step of the way.
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Lom Ahlijah
Setting up my plan with Jordan and Chelsea.It was a great experiencevening. I highly recommend it!
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Iqwinder Singh Gaheer
Really great service. Chelsea was extremely helpful. Would definitely recommend Cricket Wireless.
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William Luna
Amazing service, great atmosphere, best prices out there.
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Elisabete Silva
Great place and great team!!! The best!!!
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Sarun Poonyabavornchai
Staff couldnt be more helpful.