Charland Appliance center

Category:	Appliance Store
Address:	15 Spring St, Peabody, MA 01960, USA
Phone:	+1 978-538-1300
Site:	charlandappliancecenter.com
Rating:	2.9
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed

Location

Photos 11

Reviews 6

Mike Herman

This is not a showroom. Dont expect to have a salesperson greet you and try to sell you something. Dont expect a huge selection. Most likely theyll have 2 or 3 models of whatever appliance you want, and the proprietor (probably smoking a cigarette) will show them to you without any frills. Hell tell you exactly why theyre so cheap, hell show you the repairs he made, the parts he replaced, hell tell you where they got them, and how hard they are to fix. Then you pick one out, his son will wheel it out to your car (or put a sticky note on it if youre having it delivered) and youll pay. That said, I have gotten nothing but amazing deals here. My washer/dryer set was less than half what it would have been from Home Depot or Amazon. Granted, its not a matching set, but who cares? It works great and theyll fix it if it breaks. I just bought a dishwasher for $130 less than a comparable model at Home Depot. Manage your expectations and you can get a great deal.

Katie Mullen

Awful customer service!!!! What was supposed to take "7-10" days turned into over a month with no answers and no calling when they said they would. After 4 weeks of them telling me "the parts will be in on Friday" I finally walked away and used another appliance repair place after Mike aggressively SCREAMED at me after I asked him for details on when and where parts were ordered. I never write reviews but this was the worst experience and I honestly could not believe a professional treated a client the way they did. Do not use!!!!

Gordon Brook

I purchased 2 diswashers, one ice maker, a garbage disposal and a washing machine from Mike at Charlands 6 months ago. Not only did I save over $500 but they were all new with guarantees. Yesterday my ice maker stopped working so Mike came down today to replace it at no charge I highly recommend Charlands to anyone.--Gordon Brook Update on September 5, 2016, I called Mike to come to my house because my ice maker stopped working. Within hours he came fixed it at no charge. He stands behind his appliances.

salvatore Barbagallo

They fixed a couple appliances before this fiasco. They quoted a price to fix my stove I agree to it. We set up an appointment for them to come in with the necessary parts needed to fix the stove, I left the agreed amount with my son they came never fixed the stove broke additional parts took the money and after 6 months of chasing they are still refusing to fix my stove. DO YOURSELF A FOVOR FIND SOMEONELSE TO WORK ON YOUR APPLIANCES. STAY AWAY FROM THESE PEOPLE.

Scott Weller

My washing machine has now been broken for five weeks. Long story short the first time it was "fixed" with a new part that didnt work and when I called to say its still not fixed and now only does the washer not fill, but it doesnt spin or drain...Missed appointments, no follow up calls as promised and missed time off from work and lost money. I already found someone cheaper and reliable!

wes w

Friendly staff and great service. Not only that they have a large selection of pre owned appliances at great prices.