Sprint Store
| Category: | Cell Phone Store |
| Address: | 70 Worcester-Providence Turnpike #515, Millbury, MA 01527, USA |
| Phone: | +1 508-865-8125 |
| Site: | storelocator.sprint.com |
| Rating: | 2.5 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
Location
Photos 1
Reviews 12
JO
jon smith
Anyone under me who gave this store 1 star must have came to the store with a halo over them expecting to see jesus himself behind the counter because i recently went there to switch carriers and had THE BEST experience ever! Everybody was so polite and made sure ever person in that store was a priority. They were very kind and polite despite people in line getting upset about the wait (no more than 5 min)(probably the people under me) and i thought they handled it very well. I have been down there multiple times now and almost everyone of them helped me. I would give them 10 stars if i could and i would recommend everybody to go to this store if you want to be helped by a kind, polite and very professional group of people. I would even recommend the halo group below me to return to the store and i would bet that your next visit is very pleasing! Also i would like to mention that i jad verizon for 16 years and sprints service is 100x better, i havent dropped a call yet and have been all over the northeast! Not to mention my bill is more than $100 cheaper! I would highly suggest not to take these 1 star lovers(take a look at all their other reviews) advice as you would be missing out on a great experience!
IL
iluvjm5
I did not even want to give this store a star but google is making me. Very unsatisfied. My son, which we pay $120 a month for his phone has been having trouble trying to find a network. The gentleman behind the counter would not even look at it in the system. I am going to go find a new provider because I dont need to be treated as if I am stupid. All he said was he was there to sell them, not fix them. Well buddy... its not a something physical we can fix.. its on your end.. This is guy is a real piece of work.
LA
Laura Davis
I have had two very displeasing interactions at this Sprint store. The customer service is seriously lacking and I actually had an employee argue with me about a phone I wanted. He became very defensive, insinuating that one brand was far superior to another. On a different occasion I had questions about a phone and had to wait 10-15 minutes for the employees to stop talking amongst themselves to acknowledge me. I will not be back.
AR
Ark Angel
Ive worked in retail and customer service for many years and I prided myself on being upfront and honest with my customers. I went into sprint Millbury location and dealt with a salesman named Moses and this guy is a dishonest hustler that will lie to your face to make a deal! Im posting this to warn people of businesses and people like this. Buyer beware and take your business elsewhere!
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Shana Sullivan
After a very frustrating week dealing with online services and getting no help, I came here to Victoria and Moses. I left a very very happy woman. I needed a return, upgrade and activation (prepaid) and Victoria took care of it all with no problem and fast as ever! I will be back here to visit these two for any more of my needs. Great job and Happy Holidays!
WI
William Giordano
If I could give this store a zero I would. Absolutely the worst service ever after realizing you have been completely lied to about everything. I have been fighting sprint now to fix my bill for months since I am paying double my original quoted price. Lied straight to my face about everything and they do not care. First stop if the Purge was a real thing.
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Greg Campanella
Awful. Do not do business with this store. Every time I go in to this store I get lied to. Customer service sucks and the employees have the personalities of wet dish rags. Not to mention they lie to the customers. Pretty sure Im wiping my ass with this phone and bringing it in to ask whats wrong with it.
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Lyse L
I do not recommend this store to anyone. Very unprofessional and careless staff. They do not support the customer but their own interest! Worst experience ever and will never go back there! This post dont even deserve one star!!
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robert zaza
Do not go to this store if you value honesty and customer service. Manger "Sam" will not help you if you have issues with erroneous billing and unauthorized changes to you account.
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kurtis bailey
Went here today to pay my bill the the girl Victoria was very nice and helpful. she answered some random questions I had and was not pushy on sales.
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corrin Marchetta
Terrible customer service. Very deceitful and extremely frustrating. The staff will lie right to your face just to make a sale.
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Pepe La pew pew
Whatever you need when it comes to sprint services, come here and see either Billy and/or Jeff.