Category: | Mattress Store |
Address: | 2991 Cranberry Hwy l, East Wareham, MA 02538, USA |
Phone: | +1 508-295-3203 |
Site: | stores.mattressfirm.com |
Rating: | 5 |
Working: | 9AM–9PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–9PM 9AM–9PM 11AM–8PM |
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Bobbi Vlasla
I am a customer that started a transaction in another store...the headache began for all involved. There was a definite potential to cancel the entire sale until I walked into the Wareham store . The manager Gary Jean & his right hand man, Charlie, began research. They showed the workmanship that exemplifies the professionalism which kept me a customer. As the pieces began to unfold Gary & Charlie were determined to meet my needs. Gary turned the entire sale around after many call & sitting @ the computer. When the transaction was finally completed after days & hours.I realized that everything happens for a reason. It was for me to see that a sale is not about the commission, it is about the the satisfied, & happy customer.I highly recommend a visit to the Wareham Store...Gary helped me to save $, Charlie was determined thst I would sleep happy...& I am....While the world is so chaotic, I am content. Thank- you Gary & Charlie.
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Melissa D
Bought my full size bed with a split box spring along with a matresss protector last year on June 6th. My cat decided to go up on my bed and pee on the sheets last night. Thankfully the mattress protector did its job and kept the mattress from being soaked by the pee. I was thrilled the mattress was not ruined. I called up to get a new mattress protector through the pure care company that makes the protectors since the protector has a warranty so if anything happened, such as pet accidents. I needed proof of purchase and I could not find my receipt. I called up Gary at mattress firm, formally Sleepies, and he was a great help. He gave me the customer service number so I could look up my receipt to be sent to the mattress protector company to show proof of purchase. I strongly recommend this company because they go out of their way to help customers. ☺
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Teresa Brown
After going to several other mattress stores, my dad and I ended up at mattress firm. Shawn was very helpful and told me the best way to test out a mattress and went from ones I liked to similar ones until I found the one I liked the best. My dad was also looking for an adjustable base and Shawn was helpful with that as well. We didnt end up buying anything but we went back tonight and Gary was very helpful as well. I wanted to look at a few more mattresses and then found a new favorite. Both my dad and I got a great deal on clearance items that are basically brand new! They also have a donation bin for clothes and such for foster kids so thats an added bonus! Would definitely recommend for anyone looking for a mattress or adjustable base.
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Larry Simas Sr
I was in the local store and was completely surprised by how fast and how quick a mattress (the right one the first time) could be obtained!! Charlie, the eager young salesman to be and his boss Gary were just as gentle and made the whole process a wonderful experience!! Im looking forward to enjoying the products I chose and Im very pleased by the $$ I paid!! a great price for such great products!! if you too are looking for a good deal and great products then by all means see Gary at the local Mattress in E. Wareham!! Youll be glad you did!! Enjoy and sleep well my friend!! Mattress Firm when you want, need and deserve the very best!!
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Jen Kingston
Service was great. We started in Pembroke with Brianna who was very knowledgeable and directed us to Wareham. Greg assisted us right away without any hassle. Such a great experience. The prices were in our budget! Such a pleasure working with both. The other gentleman in the store was also helpful. Thank you to all the staff for your assistance. We have put off purchasing a bed for the cost and hassle and Mattress Firm exceeded our expectations!
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Sharon George
Jamie Harrington provided exceptional service. She focused on answering my questions and providing further information in order to help me make an informed decision about my next mattress purchase. She also provided me with accurate information about returning a Sleepys mattress and as a result all aspects have been settled and I will be purchasing a new mattress from Jamie in Wareham. Thank you Jamie. Sharon
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Corrine West
The customer service was exceptional ! The sales representative Gary Jean was extremely helpful, friendly, and catered to my needs in a timely and professional manner. I told him what I wanted and he assisted me with purchasing a comfortable mattress and the accessories I needed at a great price! I will refer friends and family to see Gary with their new mattress needs! Sincerely, Corrine West
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Theresa Tsina-West
The service in Wareham is outstanding! The prices at this store are unbeatable! Thanks to Gary J. for all of his assistance. We look forward to referring our family and friends. We know that Mattress Firm in Wareham will assist you in finding a mattress that is suited for your personal quality comfort. You have rejuvenated my belief in satisfied customers service. Thanks again, Teri Tsina-West
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Charles Stewart
As I was in the market for a mattress I visited Gary J in the wareham clearance center and got a whole lot more than I was looking for. coupled with excellent customer service and understanding of their pruducts and working within my budget I purchased the best mattress ive ever owned and im finally sleeping comfortable!! excellent staff very down to earth and understanding!!
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Vannye Lima
THANK YOU THANK YOU THANK YOU Gary for making this such an easy and smooth process. You took your time to listen to my needs and really went above and beyond to make sure I was satisfied. True definition of GREAT CUSTOMER SERVICE. Next day delivery was everything. They were speedy and professional. I will definitely recommend your store to everyone.
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Ashley Reardon
Gary Jean, the Store Manager, was extremely knowledgeable and helpful in assisting us in the selection of 2 beds. He explained the differences between the beds, how the price compared to a non clearance center and much more. We would highly recommend coming to this location and will be back to purchase another bed from Gary in the future!
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Suzanne Dawson
Mattress Firm and their manager, Gary Jean, exceeded all expectations re: a mattress purchased. Gary was thoughtful and kind and sensitive to my personal mattress needs. grateful and thankful. will definitely do business in the future and will also, refer friends and family. thank you!
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Kris John
Jamie the sales associate at the east wareham store was so helpful. She had all the answers to my questions. She was very patient with me and my wife. I would say she is the reason we bought that night. I give her a 10..mattress firm should be very happy with Jamie H. Thanks Jamie
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Jonathan Rose
Gary and Charlie where very helpful after we had a long day of shopping around we finally found a place with great customer service accompanied by very great prices and a store and staff that opened our eyes to options we didnt know we had !! Ten start review for sure
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sheryl parrish
So glad I went here, Gary was so helpful picking out the best mattress for my needs. glad I didnt go to those High price stores, got an Awesome and great name mattress for an amazing price!! Will recommend anyone looking for a mattress go see Gary!!
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Jill Lockhart
Gary, the manager, was extremely helpful. He searched for the mattress in their inventory and found one. He went above what he needed to. He could have just tried talking us into another mattress. This is our second purchase there, I recommend it.