Heav’nly Donuts

Category:	Donut Shop
Address:	592 Merrimack Ave, Dracut, MA 01826, USA
Phone:	+1 978-710-7620
Site:	heavnlydonuts.com
Rating:	4.5
Working:	4AM–8PM 4AM–8PM 4AM–8PM 4AM–8PM 4AM–8PM 4AM–8PM 5AM–8PM

Location

Photos 100

Reviews 27

Daniel Mac Innis

Im a long time lover of this establishment. But I frequent the Pelham st one, which is top notch! However when ever I find myself near this location and I stop in, Im disappointed. The order takes too long, the order is wrong, and the staff isnt as friendly as all the other locations. I stopped in today and ordered 3 sandwiches. They asked me to go around to the front and they would run them out to me. Ive ordered this order 100 times on Pelham st and had no issues with having to pulling around. But I obliged, and 5 minutes past so I parked and went inside. They apoligized for forgetting, gave me my food and I was off. Then when I get home it was the wrong order.

Lovesteph

Horrible customer service. Just went by the drive-thru for an egg and cheese on a croissant. Lets just say, I was given a sandwhich that felt like it had plastic in it. The cheese was hard to chew on. I asked for my sandwich without bacon and I could taste the taste of bacon in my sandwich. Im sure this was an egg and cheese with bacon from 7am this morning and all they did was remove the bacon and re wrapped it. Will not be going here again! Stay away. They dont have respect for their customers.

SigBlackwater226

Their sprinkler system has been broken for months! Its a mess outside in the parking lot, it also goes to one whole lane in the road and gets my car soaked every time I drive by there. Which makes me furious after I just washed my car! I dont even pull in anymore because they cant even seem to get that right, I can only imagine the problems inside.....

Brian Bahia

The food is excellent but the orders are always wrong. Pay attention to what you get! Ordered a toasted bagel and today was given a raw bagel off the shelf. We mentioned toasted twice, who orders a raw bagel at the drivethrough anyway ? Wouldnt that be the "special" order, when some rando wants it not toasted? Frustrating.

Trisha Teague

Two weeks in a row now ,we have waited in a long line . This is happening while 3-4 people are standing behind the counter not doing any thing. I love the coffee but the wait time is getting like Dunkin donuts. Today, we hear the staff swearing and counting tips while the line is all the way to the door.

Melanie Tompkins

Holy Moly... this place is awesome! There has to be almost 30 coffee flavors available. Multiple iced tea flavors, frozen drinks, so much variety. And might I add that the carrot cake muffin was out of this world! Service was fast and friendly.

Kara Bernardo

I love heavenly donuts. They dont use flavor shots in their coffee which is a huge plus. I love their pumpkin spice coffee even during the summer I can enjoy a nice pumpkin spice iced coffee. Their doughnuts are okay. I will be back here soon!

Paul Delabruere

Good coffee, large, delicious breakfast sandwiches, and fair prices. Also, lovely muffins and donuts for when you want to treat yourself. Service has also been friendly and effective. Basically everything I want from breakfast take out.

Eric H. Doss

If youre stopping in during the summer, you have to try the cold brew iced coffee. Its very different, much smoother than hot coffee over ice. If you happen to be there after 3, you get a free donut with your drink purchase!

Rebekah White

Donuts are delish, as are the other food items. The staff is incredibly friendly and professional. Sadly, the iced coffee tastes like bitter water. Not sure what the hot coffee tastes like.

Dan Emond

Superb flavored coffee. No syrups or shots which is a huge plus, all at a great price. Doughnuts were also great, transaction went smooth, and the building was clean and presentable. Love it!

Girard Gover

Heavnly has some of the best donuts and bagels you can get in the entire region. The coffee leaves something to be desired. The staff is always wonderful.

Tina Cunha

The food and breakfast is great but the service is horrible they never get it right the first time and they always have an attitude .. its too bad

T Zahareas

Love This donut shop. Usually go to the new one on route 110 in Dracut. Pleasant staff and great tasting donuts with lots of varieties

Sarah Morris

Multiple drink and food options, very friendly staff! Tip: Drive thru can be slow on weekdays, park and go inside, much faster!

Michelle Coughlin

Love everything they have , especially the managers special. And who can forget the glazed croissants.

Rob Sheppard

Breakfast sandwiches are 100x better than Dunkins or Starbucks! The list of coffee flavors never ends!

Michael Richard

Try the Portuguese Muffin for your breakfast sandwichs! I love this place so much!