Category: | Appliance Store |
Address: | 34 Wall St, Attleboro, MA 02703, USA |
Phone: | +1 508-226-1150 |
Site: | lambcotvandappliance.com |
Rating: | 3.5 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–8PM 8AM–5:30PM 8AM–5:30PM 8AM–4PM 11AM–2PM |
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J. Jones
The sales guy, Kenny, was great and easy to get along with -- no pressure, answered all our questions, and was friendly and conversational. The installers were great too, scoped out the path they were going to bring the appliances through, got all the necessary accessories ready, and brought the machines in without a single bump despite some very narrow doorways. Got everything hooked up for me and made sure they came on, and that was that. The only problem I had was that I was told the delivery guys usually leave the store around 8:30am. I got a voicemail at 7am (my phone was in DND mode because it was a Saturday morning and I was asleep), then I got a call just after 8 from the delivery guys and they were at my new house waiting. On the bright side, Lambco made arrangements for them to redeliver between 11-1 and they showed up just before noon; this time I was there and ready. Lambco should really consider trying to develop and schedule delivery windows (even if theyre 4-hour windows) so people have a better idea of when their new appliances might be showing up. If Id known they might be by as early as 8, I wouldve gotten up sooner!
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jim buratti
TERRIBLE TERRIBLE TERRIBLE never do business with this company, employees and even the owner are shady and have NO interest in a problem when it clearly their problem. The OWNER of the company JOHN suggested I even commit insurance fraud this company is NOT to be trusted with anything. Long story short they damaged my mailbox with their truck their driver tried to cover it up and then when I got luck and figured out who did the damage ( $1,100 in damage) they suggested I call my house insurance to place a claim, clearly fraud as THEY are responsible. my mailbox was unusable so I could not get mail John had no care at all and 4 months later and many hours of my time his insurance paid the claim but I had to do ALL the work. John should have simply fixed my mail box and fronted the claim but he is not to be trusted and is a bad business owner that does not deserve anyones business. Thank God for review sites like this where you can tell others about how bad some business truly are.
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A Private User
The service person showed up right on time to provide a diagnosis of the problem with my fridges ice-maker. He charged me $95 to tell me, what I told them, was wrong with my fridge. He spent less than 5 minutes in my house. He didnt truly diagnose anything. They called back to give me the pricing to replace the part. Close to $300 additional dollars! I found the exact part I needed and was pleasantly surprised to find that only one screw needed to be loosened to replace the ice-maker (at a cost of just over $100). It took me 10 minutes. I wish I never called these guys and wasted the $95. Dont waste your money on the diagnosis charge. It feels like a rip off. Hire someone else.
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Mark Higgins
Never do business with Lambco TV & Appliance Sales w/ Service. There is a $99 service fee to come look at the dryer. During the diagnostic I know the tech blows the timer because it smells like an electrical fire. The technician does not have the parts and leaves and tells me its the timer which we had no problems with prior to the technician. The owner and I have a heated discussion about the diagnostic. He has the part in the store. The technician returns and now a magical 59 fee to install the timer on top if the $99 service fee. Total time from when he arrived until he left was 90 minutes. 60 minutes of that was when he drove back to the store for the part.
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Lisa Lombardy
Horrible experience. Bought a Bosch dishwasher and it was a lemon. Lambco would not stand behind it and after much effort on my part we got Bosch to swap the machine out. On top of the horrible customer service the rebate forms that they gave us, one was no good it had expired and the other was worth half of what he told us in the store. It is no good anyway because too much time had elapsed. Even still, the rebate would have only been $50. Not $150 as was shown on the machine in the store. We will NEVER do business with them again and will tell everyone who will listen the same.
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Al DeSisto
I think I have had enough of the excuses trying to replace a scratched door on our refrigerator that was scratched on delivery (October, 2015). The owner has not once reached out to us (despite my requests for a call) and I continually get lame excuses. Maybe the warehouse is really to blame and Whirlpool just doesnt care, but this is the last time I do business with Lambco. We have been purchasing appliances there for the last 20 years. This has been a miserable experience from the beginning. Im just glad we have not had any serious mechanical issues.
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A Private User
Heard about this company from a friend. Absolutely horrid customer service. The service guy BROKE the dishwasher twice, took her MONEY for racks she didnt even need then took the racks back but never returned her money, delayed fixing the machine for TWO MONTHS, it still isnt fixed and they have NEVER APOLOGIZED. Really? Not sure how you guys stay in business because it looks like my friend wasnt the first customer you screwed over.
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Jagadeesh Venugopal
They were nice to us when we shopped, and gave us a slightly better price than Lowes or Best Buy. Refreshing to work with a salesman that wanted our business, as opposed to someone bored and indifferent. Delivery and installation were similarly prompt and courteous. This is our second set of appliances, and when these wear out, we hope to be back.
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A Private User
There service "professionals" are anything but. After "repairing" my appliance it was more broken then it was before he started. No apologies, surly attitude, no interest in making it right. And that, was after talking to the OWNER. Avoid Lambco at all costs. (BTW, I have purchased ALL of my appliances from them, so I am a good customer.)
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Dorothy Haskell
EXCELLENT service provided by Louis, the serviceman for Lambco Appliance, who fixed my clothes dryer today. He was extremely courteous, kind, thorough, explained everything to me to my satisfaction. I would highly recommend Lambco for applicance repair and intend to purchase my next major appliance through them.
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Larry Carpenter
There arent many small places to buy appliances, but this is one! The building can be a bit frightening along with the parking, but its a bit of a relief to talk with employees who have a clue what theyre talking about and still pay decent prices.
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Mark Anderson
Happy Customer - In last year have needed appliance service twice. Both times, professional, polite and honest. One issue required a service call, the last one was resolved over phone with no charge.
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John Lambert
FOR OVER THIRTY YEARS WE HAVE CALLED LAMBCO. Nothing bust the best in service. excellent turn around time. they have the best prices
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Kevin Lisi
Hometown appliance store that treats customers like they matter. Lambco will continue to get most of my business.
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zach achin
Very considerate, great prices, great service. You can tell they care about the company and their customers.
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Karen L
Great customer service that you can only find at a local business. Nice selection, good prices, too.
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Brian Bastarache
Patient and helpful staff. High level of service that is too rare today.