AutoZone

Reviews 48

GI

Giorgia Vegan

I called the store before calling the towing truck just to make sure they could change the battery for me. I explained the whole situation and they said I could go there and have the battery replaced right away. So the towing truck comes, takes my car to AutoZone, I go inside to get the battery and they tell me they dont have the one for my vehicle and they have to order it. Now, I called before going; I didnt just show up!! Seriously?????? Luckily Advance Auto Parts was nearby and they were able to help me out.

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BO

Bob Gilfrich

Walked in for a simple purchase. Turned right around and went next door to the Advance Auto. 10-12 people waiting to be checked out, and confusion and frustration was obvious. I dont understand why people would put up with this with another auto parts store a few stores away - literally 2 min walk. First impressions matter - will now always start at Advance Auto as preferred auto parts store

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JO

Jose Delao

Este lugar es el peor , sus trabajadores todos andan de mal genio como que si uno ah pedirles de regalado va Cuando uno le toca que retornar partes las caras que le hacen

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JU

Juan Obando Moya

Dont waste your time calling them. Worst customer service over the phone. I ask to see if they have a certain part in their inventory and the guy just says Ill look for it hold on. And puts me on hold. Doesnt even ask for what car its for or nothing. Its happened more then once already.

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BR

Bryan Cannon

Staff is great and clearly work hard and know what they are doing. Only reason I cant do 5 stars is that during busier times they dont have enough staff to make the wait reasonable. I stood in last be for 20 minutes once and have seen similar lines on several occasions.

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BE

Benjamin Hosch

I needed a motorcycle battery, so I call and as I am describing the vehicle..."the attendant says "Hold On.." I am on hold right now as I am writing this review. And yes it has been over 20 minutes! Poor (communication, professionalism, customer service)

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RY

Ryan Whiteis

Staff are helpful and the selection is great, but it can take forever to checkout. Its not uncommon to have to wait in line 5-15 minutes. Free check-engine light checks are a plus. Lots of parking in the parking lot and easy to get to off of Georgia Ave.

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A

A Private User

I am a shopper at the new AutoZone in Silver Spring MD, I was highly satisfied with the great customer service with your employees, and Damien Lee knows how to keep customers satisfied! Keep Damien Lee on board! Sincerely, Kalishia Mohammed

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HU

Hugo Granados

ordene algo por telefono y cuando lo afui a recojer no lo tenian y me toco esperar una hora mal servicio

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JO

Jonathan Beigelman

Excelente servicio al cliente, buenos empleados y rápidos, buen estacionamiento

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CA

Carlos Fuentes

Dont know why this place has bad reviews. Ive been coming here for years. Theyre always helpful when I need to find parts and Ive never received bad customer service.

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BR

Brandon Sterling

Need to have more people at the registers and less in the back of the store like theres no line going out the door and you think we dont see and hear you

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AL

Alberto Fonseca

I come here often. Service us average and slow. Well is not a fast food restaurant. All I want is for them to find my the right part.

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NA

Nadia Ferretti

The service was not good. As soon as I walked in, no type of acknowledgement. Then had to wait at least 10 minutes to pay for 1 item.

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EL

elccleanning93

Always put me on hold for atleast 15min most of the time i hang up and just drive there and is not even busy at all.. Place sucks!

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PR

Prabhat Mahato

Helpful and friendly staff. Place is busy, so prepare to wait in line for about 5_10 minutes depending on the time of the day.

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SA

sam Soltani

they are worse than I thought.the store MANAGER has the worst customer service out of all those horrible employees.

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JA

Jaison Pajaro

Customer service is kinda laking.

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J

J Clark

Called 3 times over a 1 hour period, each time was on put on hold for over 8 mins. Just hung up.

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AM

Amadou Souare

Rude and lazy employees. If you call this store, youll be disappointed, for sure. Dont even try.

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PE

Percy Recavarren

They always ask the phone and put you on a hold and never finish the hold. What a lazy people!!

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AN

Aneury Pilier

Siempre encuentro lo que busco .

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FE

fetsum telahun

The very unprofessional sells people bad experience I wi never go back to that store again

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PA

Pamela Goins

Outback....poor cleaning of tables, crumbs in seat, ice teas weak, food slipped a little

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SA

Santiago Moncada

This is my new favorite store! Sebastian and Anthony where great! Thanks again guys!

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MO

moshiko ab

its OK place ,its outo parts shop and most of the times I cant find what I need,

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RO

Roberto Ascencio

The staff are always happy to help. I always find the items I am looking for.

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D

D Heidler

Most items you need for basic oil change or repair. Lots of wipers in stock.

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DO

douglas garcia

La atención es buenísima

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AA

Aaron Hartman

Lazy, rude and unknowledgeable employees, and the store is poorly stocked

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JO

Jorge Velasquez

Understaffed takes forever to checkout, at least the three times Ive gone

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KE

Keny Tobar

Excelente servicio

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MI

Mike Neser

Terrible service. Told me they were too busy to help me when I called.

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CH

christian rogers

Very slow service, 10 minutes in a line of 2 people to pay

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YO

yoseph demissie

I have found most of things i want

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AS

Ashran Jappar

No one picks up the phone,

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MI

Mike Hill

Convenient and courteous.

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CO

Colin Parker

Got headlights quickly.

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EF

Efrain Paredes

Good parts place

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VE

Vera Blouir

Had what I needed

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ED

Ed Allen

Terrible service

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GI

gilberto pereira weschenfelder

Poor services

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MI

Michelle Labovitz

Helpful staff

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CH

Chimney .com

Very helpful

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OS

Oscar Mezab

Bad service

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BE

Bereket Gebray

Excellent

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SE

Serge Tudor

So - so...

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FR

Freddy Lastarria

Good

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