Sprint Store

Category:	Cell Phone Store
Address:	8640 Pulaski Hwy #127, Rosedale, MD 21237, USA
Phone:	+1 410-918-0707
Site:	storelocator.sprint.com
Rating:	4.3
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM

Location

Photos 1

Reviews 9

Michele Mavias

I went in the Sprint store upset after dealing with customer service on the phone and my contacts lost plus i didnt like the phone i received online. The staff was awesome! Mandi (Emanuel) handled my problem. He returned my phone with no problem and seen how upset i was that i lost all my contacts (due to customer service on the phone) Ive had for over 18 yrs. After several attempts trying to retrieve them i had calmed down bc i seen how hard he worked trying to get them back. When he handed me my new phone he had a big smile on his face and said "look" and YES he did it he got my contacts back!! I was so excited i gave him a big hug..now thats customer service..he went above and beyond for me. I am a business owner so i know how important it is to have an employee that really cares. I hope you see this review Emanuel bc you are AWESOME! Thanks again an FYI i never write reviews but felt this was necessary!! :)

Tremain Faulkner

I upgraded one of my lines to an iPhone 7 for my son. My son plan is under his moms account. All I needed was to add the phone I brought through sprint to an existing line under his mom account. The lady told me it couldnt be done. I said Ive always done THIS!!! She was like since I brought under my account it has to stay under my account. So as I wad discouraged by this lady. I called Sprint and they took care of everything other the phone. It took about 15 minutes.... I hate when people give out faults information and waste my time.

Megan Smith

This is a corporate office for Sprint. I was told I had to go to this store to receive service on my phone. 3 employees had no idea what they were doing. Poor customer service. After calling sprint customer service to set up my own phone line, was told it should have been done in the store. Wish i could give less than 1 star.

Jason Shunk

I recently went in this store to upgrade my phone and the lady that helped me went above my highest expectations to help locate the phone I wanted , her name was Angela and she had the friendliest and most positive attitude. She is truly a credit to sprint !

lauren Snyder

They are not open until seven on sundays. The hours need to change online. I will be speaking to a manager about this because I just wasted my time going there. I am not happy

Lutisia Smith

My experience there is always great. Very experience staff; always willing to help. Gets a little crowded at times but it worth the wait

Menachem Goldstein

I was greeted immediately and asked how I could be served. The employees are extremely nice and helpful.

Gloria Redfern

I like this location its fast and closed to home 5 or 10 min drive

John Canales

Amazing service! Best staff ever!