Staples

Category:	Office Supply Store
Address:	1531 Rockville Pike, Rockville, MD 20852, USA
Phone:	+1 301-881-6390
Site:	storelocator.staples.com
Rating:	3.6
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 80

Reviews 28

Adrian Carnow

Dont waste your time..everything is out of stock. Associates are not knowledgeable..and management is even worse. We were treated with DISRESPECT just for attempting to make a purchase. The staff didnt even attempt to check stock or close a sale. They simply told us that the item we wanted was stolen and they have not had new stock in for a very long time. We asked if they do inventory and they said, "No." This location, similar to Best Buy on 355, needs to close or needs a serious change of management..

Chris Click

The staff here is great. I was frustrated with always having a hassle printing at the FedEx down the street (machines not working, slow staff), came here to print and will be in the future too. Stephanie in the copy/print dept was awesome. I had a large scale project in a rush and she was fast and knew her stuff. While she handled that I used the other machines to print out the simple stuff I didnt need help on. It was a very pleasant experience.

Keith Stephenson

The techs do not know their products very well. I purchased the HP 05X toner cartridge at the recommendation of the tech specialist in-lieu of the 05A toner cartridge because he said it had more ink and was compatible with all products that accept that 05A cartridge. It fact it was not compatible with my printer and this all happened while in the middle of an important print run for our company and held up several employees from completing their work.

Scott Campbell

This Staples location has plenty of parking, appears clean and well-kept, and is never busy. The employees are rude, not willing to help, and uninformed. I visit this location because its near my home and they are the only store nearby that carries ink for my printer. While I dont expect much from the staff, they shouldnt go out of their way to make it seem like Im bothering them by entering the store and making a purchase.

Hanan G

Good selection of office supplies. Friendly & knowledgeable associates (most). Printing & copying has room for improvement (line at kiosk, technical difficulties etc.). Computer section has only a small selection on display. Tablets on display are only partially functional. In addition, if you dont compare online (even on Staples own site) you would be paying much more on items above $50.

Lauren Gibson

Really awesome staff, especially Carlos and Tiffany in the Copy and Print Center! They made sure I was taken care of and happy when something I ordered didnt come in the expected time frame. The plan B we came up with worked out really well. They are the best!

Mohammad Shokri

Keith easy tech supervisor is the rudest person Ive ever seen in staples. This place is not recommended to anyone due to their lack of customer services and staff behavior (keith). Definitely following up with headquarter office.

Rosa Villalta

I go here because its close to my job in case of an emergency like running out of toner. I get maybe 2 staff members that seem willing to help but the others seem bothered by my asking anything.

Wayne Clark

All employees with whom I interacted were helpful and friendly. I found everything I was looking for, which is often difficult in the current retail environment.

Eugene Chereyskiy

Very bad service, personnel is incompetent and offensive, especially employee named Michael - he refused to provide last name or employee ID. He has a wide face.

東奈織美

Wanted to print out some pages from the school website, their PC or the internet is so slow and didnt even open the website. The staff was ok.

Nathanya Myers

Not bad at all. Michael Torrence, the assistant manager, is a very knowledgeable customer service agent.

A Private User

the hours posted on the website are not accurate . this staples opens at 8 am not 7 am.

Kathleen Everett

Store reps were very attentive. Received help as soon as I stepped into the store.

Mustafa Ozdemir

Really Realy Bad Print Service...You dont want to test it...

Vincent Lee

Very helpful staff, quick printing, and inviting atmosphere.