Jackson Station Quality Cars & Trucks

Reviews 6

DO

Dominator Soccer champ

I First off I want to start this review by saying I wouldnt ever recommend this place for anyone to carshop at!!! My mother came here to buy a car and it had flat tire and wasnt inspected and so the owner Ray Polanski stated that he inspects the cars when people buy them(MD law is that a dealer cannot sell a car that is not MD inspected) so my mother didnt really know any better so she gave him the benefit of the doubt and started to work a deal with him. He said the following day he would have the car inspected and it would be ready to test drive......so a few days go by my mother calls him and said he had to order some type of module for the car red flag #1 then she said OK well let me know when it is done so she can test drive it . so she gave the guy Ray 700 dollar deposit to hold the car for her and he ran her credit to make sure she was good for financing and she was. So about a week goes by and she heard nothing so she called the dealer and they said they must have installed the wrong parts on the car....red flag #2 so she said so when will it be ready? and this is a week and a half into the situation and they said oh it will be ready tomorrow . My mother had then filled me in on all that has been going on and I told her that none of this that she was telling me made sense so I told her I will take her to another place to find a car , so we went to another lot and did a credit application and got approved for a vehicle . so at this time I took her back to Jackson station to get her $700.00 refunded back to her. The owner Ray was out sick that day according to his 18 year old son that was "running the business" for that day and I told them we were here to get her money back and cancel the deal. So at this time the son and the receptionist had stated why? We got you approved ......ams my mother said she just didnt feel good about the dealer and what to take her business else where . So the son calls his father on the phone and co plins we wanted to cancel the deal and get a refund so the father asked to speak to me on the phone and began to try to persuade me to not cancel and I simply said no she dont want to do business with you because she feels your a shady business man and doing illegal deals that violate MD MVA laws for used car dealers so the son is getting angry with me saying stop yelling at my dad he is sick , give me back my phone and I said I will soon as I finish talk to your father so the son slamms the glass doors to the building open and goes outside in a heat of rage and making growling noises and then comes back in and states to me that he is 18 years old and ready to go and insinuating he wanted to have a physical altercation (fist fight) with me  while I was still on the phone with his father so I asked the father for the refund and he told me she will not get a refund till he sells the car to another buyer cause he used the 700 dollars for parts for the car she was looking at to get it to pass inspection which still has yet to pass. So I said you refuse to give it back and he said yes she dont get it back till he sells that vehicle!! So I said Ill have my lawyer contact you. He said fine I can do this all day!! So his son pushed us out the door and said leave . she did go back there the following day and after some time arguing with the owner Ray he did say I dont have to give you your money back so she said well I wont waste my time Ill just get ahold of Glen burnie MVA investigation division. So as she began to walk out he said well come back and get your money so he wrote her a check then and she said thank you so she took the vhack cashed it and bout a great car at another dealer called Dependable Auto in northeast MD. Go see the owner there his name is Austin he put her in a car and at a lower payment nicer car and she was totally happy with the experience she was in and out and had a car that day! DONOT BUY FROM JACKSON STATION AUTO EVER

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WAE ILLA

Purchased a car from them six months ago and Ive had problems with the car ever since. They gave me the run around on fixing my car so I went else where. They dont do in house payments so you end up paying more than what the cars are worth. The mechanics there are druggies. The girl behind the desk made me pay for temp tags and I know she put the money in her pocket. My tags where always delayed after I turned in my mva papers so they kept giving me temp tags for 3 months straight for free. The second time when she told me 20 bucks. The service is poor and the cars are crap Ive put 5 grand into my car and its only been 6 months since Ive had it and the car isnt paid off yet. The owner thinks hes a smooth talker dont buy any cars from him

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Kimberly Stacey

I couldnt give 0 stars so the one will have to do. Do not buy a car from them besides the entire front end of my car needing replaced now Im having a horrible time getting my title. Ray did fix the front end but had to fight like hell to get him to do it because it was under warrenty. They did not submit the paperwork to the mva when we purchased it (its been 2 months) my registration, and title is non existent according to mva and is still in original owners name. Ray would speak horrible to me when my husband was not around. The girl at the front desk has horrible customer service skills. Avoid them at all costs. Do yourself a favor walk instead of buying a car from there

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Adam Riale

Purchased a truck from them that somehow passed inspection with a door that wouldnt open. Went there 3 the have the problem fixed and when they did they broke the clips on the door panel and it would no longer stay attached. A week later a brake caliper locked up. A friend of mine purchased a car from them and within 2 weeks of buying his car the exhaust fell off not came loose actually fell off then they informed him they wouldnt help. Had a third friend who purchased a truck from them and the engine blew in the first month (they did help with that due to the threat of a lawsuit). The moral of the story is they sell way overpriced junk!!!

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P. TechVengerz

Family setting, ability to get a second chance in life. Great vehicles and great customer service/support. A second chance at life begins with transportation and this is the best place to start.

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Alice Murdock

Jackson Station auto and Ray were GREAT to deal with when purchasing a car for my son. Professional, Courteous , Friendly, and EXTREMELY HELPFUL. I would recommend them HIGHLY!.

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