Enterprise Car Sales

Category:	Used Car Dealer
Address:	155 E Cleveland Ave, Newark, DE 19711, USA
Phone:	+1 302-737-8096
Site:	enterprisecarsales.com
Rating:	4.8
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM Closed

Location

Photos 45

Reviews 8

Dan LaCivita

This is a complicated review as it has two parts. Part 1 is the staff at ECS Newark De. They are great, always helpful, professional and courteous. A true pleasure to deal with. This is my second car from Newark team(I highly recommend them) and third overall from ECS. Part 2 is about the company that is not my favorite right now. This is the second time I had to bring a vehicle back since it did not appear they completed the 109 point check they claim to complete when you purchase a vehicle. A message said my Diesel exhaust fluid was less than half full. If this was all checked and completed why was this missed. The details of the vehicle on-line (ECS Website) said this vehicle has a 35 gallon fuel tank. It does not, it has a 26 gallon this is a major deception or a bit of laziness (not sure which one) on their part and it cost me. I wanted the range a 35 gal diesel tank would provide and it is not to be. Overall the price is fair and reasonable ( I keep coming back dont I). They fix whatever you find without question, give you a loaner for free while they work on your car. I am just really upset about the gas tank. I still recommend them if you need a vehicle (dont believe me ask other car dealers where they purchase used cars from ) Enterprise do better next time, be honest about the vehicles you sell and dont make your dealers look bad because you (corporate ) didnt do your job. Truth in advertising is very big to me and many others, I like to think I am loyal and even got my bro in law to purchase a jeep from you. I deserve better treatment, all your customers do. Overall I buy from you due to your people are honest and professional and always helpful. Your vehicles are in great shape and dependable. Find the holes in your system and plug them and I will keep coming back.

Jeanne Marie

Amanda Marshall is by far the best representative of what Enterprise Car Sales is about. She is well informed, patient, honest, intelligent, helpful, and trustworthy. I dreaded buying a new car because past experiences had been unpleasant; but not at Enterprise. The cars are beautiful, well maintained, with prices far below any other car sales options I had looked into. The original car I had thought about sold immediately and instead of being disappointed, Amanda had found the same make, model and color a year newer, with fewer miles, and only a slightly higher price-I was thrilled. The financial process is a breeze and when completed, I was surprised and delighted to see that new floor mats had been placed in the car, front and back, the gas tank was full, and the car was detailed to perfection. Even more satisfying was that Amanda had allowed me to keep the car for 24 hours, prior to final purchase, so that my mechanic could look it over. My mechanic was not surprised at the excellent condition and low price, as he himself had recommended Enterprise to other customers in the past and all were completely satisfied. Then, to add to this great experience, after purchase, I had a minor question about the cigarette lighter. Amanda did not hesitate for one second; she had the car checked, gave me a free rental car to use, and minor problem resolved! Amanda Marshall and Enterprise are truly 5 stars!!

Angie Johnson

Absolutely would recommend Enterprise Car Sales to any and everyone I know looking for a car. If didnt matter that my Credit has some issues, or that I had an older car for Trade in (2005 Hyundai Accent), I got the EXACT car I wanted and I got it in my Monthly Budget Price! Ernest was my Sales Rep Cornelius was my Financial guy! Let me tell you these two guys are ROCKSTARS!!! My brother and sister in law, were the ones that suggested I come here. They worked with two totally different ppl and they also had GREAT results. I loved my experience here. I got a 2014 Hyundai, with very low mileage, the rest of my Manufacters warranty, the Enterprise Warranty, AAA FREE for a year, and all from well established and very reputable bank for funding. I honestly couldnt be happier! And these are really just some of the nicest and hardest working ppl Ive ever met! Im SUPER BIG on CUSTOMER SERVICE, I wouldnt care if a Car dealership had ALL of my hopes and dreams in a car... if their customer service is bad I will find my hopes and dreams somewhere else. I will ALWAYS come back to Enterprise if it were just for their Customer Service alone! They just happen to sell really really great cars too!

michelle means

I went to Enterprise car sales to purchase my car because I had bought a car in New York from Enterprise in 2006. The salesperson I worked with was Amanda Marshall. She was amazing. From the moment we met we just clicked. Her professionalism and willingness to help was incredible. My credit wasnt the greatest, but she went above and beyond to help me. I purchased a 2015 Ford Focus and am so pleased with it. She helped me learn the features on the car very quickly. I highly recommend anyone looking to purchase a car to consider Enterprise car sales. The entire staff were friendly and helpful.

michelle spencer

I would recommend Enterprise Sales to everyone. When u come here, your going to buy a car. The sales gentlemen, his name is Ernest. He was professional yet, very interpersonal, and dressed very dapper. I told him exactly what I wanted, he called me, text me. Saying I have that car u want. Sure enough I drove off the lot with a 2016 300 Chyrsler C. The manager Cornell (sorry if I got the name wrong). Was very professional, as well. He made the purchase very easy. Not like at a dealerships where u sit for hours. I think was in my car in less then a hour. Thank u Enterprise Sales I luv my Car.

FRANK WALDER

First of all, Amanda was a great help in getting through the wide variety of products available. She is very knowledgeable and very helpful in narrowing down the choice which best fit our wants and needs. The Enterprise program is a " no hassle" program, no games, no pressure almost a pleasant experience in spending money. Secure safe program for you to drive off the lot and know that you are covered for any misfortune for years to come. I would go there again but certainly not for a couple of years , but would provide this information to my friends.

Ashley Toomey

Amanda was so helpful throughout the entire process. I was not prepared to buy a car anytime soon. After totaling my car i was left with little option. Amanda contacted my parents then myself. She was willing to work with me and help me find a car within my budget. Since I attend school in Pittsburgh and wasnt coming home until Christmas Eve, me and Amanda meet half way to exchange cars. We car was super clean and even still had the brand new car smell even though it was used. I would highly recommend buying a car here.

Laurie Dickerson

I have bought 2 SUV s. My Captiva was totaled by a friend and I only had it for 10 months. I worked with Amanda WHO IS GREAT!!!! She tried to find another Captiva but none could be found. Amanda went above and beyond for another SUV. I test drove a Buick Encore CONVENIENCE, and liked it, she was able to get one for me. Amanda deserves something for the help of that she did for me and went out of her way to PLEASE A Customer. KUDOS TO Amanda!!!!! Very professional, friendly, willingness to please. Laura Dickerson