Advance Auto Parts

Category:	Auto Parts Store
Address:	1143 Annapolis Rd, Odenton, MD 21113, USA
Phone:	+1 410-672-1996
Site:	stores.advanceautoparts.com
Rating:	3.2
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–9PM

Location

Photos 9

Reviews 22

Christian Groenendal

I went to Advanced to get a new battery and have it installed. I just had surgery on my shoulder so I needed somewhere that would install it for free. When I stopped in the store, I was greeted within 15 second by a friendly guy (Nicolas) who was working on one of the aisles. I told him I needed a battery and to have it installed and he immediately went to work for me. He looked up my vehicle and the batteries that were in stock. We found the right one and he put it on the cart and installed it right away. The whole process took only 10 or 15 minutes and I was on my way. Great experience and I will be back any auto needs in the future.

A Private User

I go here despite the staff, but today they were more than their usual gruff, they were rude and insulting. My offense, showing up at the cash with two varieties of wipers and asking which were on sale. "neither, read the sign next time." well the sign said just "Teflon" and not the varieties. Turned out the ones I decided to buy were on sale, so they were rude, unhelpful and wrong! Honestly the only things I buy here now are wipers since the target on the way home does not have them. Will be looking for a new place after this, you shouldnt dread going to a store.

Elliott Pew

Had battery issues. They tested my battery said it was good and something was killing it. Battery died when I was at the store. They said store policy was they wouldnt offer a jump unless I bought a battery from them. I asked the employee if he would maybe jump my from his car he said "hell no, not with my Mercedes for someone elses junk". I only am giving them 2 star because they tested my battery and didnt lie and tell me I needed a new one. Very poor experience otherwise.

A Private User

I have been going to them for a little over a year, and they are always polite and helpful. Also, Joe is very helpful and knowledgeable, and through his advice has saved me hundreds of $. Even if you have a mechanic, I recommend purchasing your parts through them, and talking to them about the problems that you are having. Extra advice never hurts, and you will save $. Highly recommend this parts store.

Jonathan Mayne

They are idiots there. There not helpful, i had a bulb I wanted to test to make sure it was good, visually it looked fine. I just wanted to do a continuity test and the guy just looked at me. And dont buy a battery there, they dont know how to test them properly and they will say a bad battery is good so they dont have to honor their warranty. To hell with this place.

Scott Schultz

Jumped started my van even though I wasnt exactly the nicest customer! Thank you Tommy (manager) for being professional and going out of your way to accommodate me even though I was in a foul mood. You were extremely professional under difficult circumstances. Hope Im not banned! Lol.

Jay Cee

Sub-par location for the chain. Given me the wrong parts on at least three occasions, despite looking it up in their system. Takes forever to get their location. Very poor stock of standard parts. Not a very clean store at all.

Smokey John

On two separate occasions I was told by the counter guy that they did not have the product I was looking for. Upon browsing the shelves I found both products, exactly as I described. Minimal effort. Go to Autozone in Crofton.

Liz Johnson

Dont know what they are doing. Came in to see if I needed new battery. Guy tested battery and alternator. Said it was good. Car died on me the next day in the middle of traffic. Now I need both.

Isaiah Haliburton

Customer service most of the time is slow moving, the do not stock hardly and parts. Usually do not have any information on the service or part your about to use.

Enola Hastiin

Very friendly, very helpful staff. They quickly and efficiently helped me install my windshield wipers. I go to this location for all of my auto needs.

Charles Weber

_Almost_ all the staff are incredibly knowledgeable and friendly, and one of them are always on duty, making this an excellent Advance to shop at.

Brian Salamone

One of the worst shopping experiences I can remember. Believe the other reviews, nothing has changed, if anything, its worse.

Sonne Koeller

Tina was super helpful and kind, and then one of the guys installed my car battery for me. I was very happy when I left!

Addison Zarnow

Were knowledgeable of products and pricing. I was in and out in about 10 minutes.

Michael Hill

Horrible store. They had next to nothing in stock. May as well close the store.

Ted Mathis

Had just the Bosch double iridium spark plugs I needed at the right price.