Related: | liquor store sturbridge ma |
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Category: | Thrift Store |
Address: | 9880 Washington Blvd N, Laurel, MD 20723, USA |
Phone: | +1 301-953-0090 |
Site: | mythriftys.com |
Rating: | 3.8 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 11AM–7PM |
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Sherry Hammond
Laurel Thrift Store ...January 2017..I Purchased a beautiful TV stand that was sitting in the furniture area with no price tag I went to register to ask for help and also asked if it had been previously sold because there was no price tag on it and no sold sticker was sent back to the furniture area this time there was a store worker present I asked him if the piece was available or already he said it wasnt sold was put out the day before Sunday as this is Monday and gave me a price .. I went to register paid for it sat in store waited over a hour until l my mover arrived to store to pick it up ...low and behold in walks a customer to pick up the item I purchased says they sold it to him on Friday..I requested to speak with the store manager to straighten out the situation as I had been sold the item by a lady whom was found to be the assistant store manager because she signed the sale...NOW HERE IS THE ISSUE THE MAN WAS ELDERLY AND I STOOD PATIENTLY WHILE HE WAS SPEAKING WITH THE STORE MANAGER SAYS WHEN HE BROUGHT IT ON FRIDAY HE TOLD THEM HE COULDNT TAKE IT THAT DAY AND WAS TOLD HE WOULD BE CALLED IF THERE WAS A ISSUE .. THE VERY NEXT DAY IT SNOWED ..SO HE SHOWED UP MONDAY EVE TO PICK IT UP...THEY INTEROGATED HIM WHICH IT FELT THAT WAY WHO TOLD U THAT WHO SOLD IT TO U WHAT DID THE STORE CLERK LOOK LIKE ETC ETC ETC . HE HAD A RECEIPT SAYS HE WROTE HIS INFO ON THE SOLD TAG . APPARENTLY THEY DIDNT DO THEIR JOB AND TAG IT..SO HERE WE STAND WHO SHOULD GET THEIR MONEY BACK ..IT CLEARLY STATES ON THE PURCHASE RECEIPT 24 HR PICK UP...I WANTED THE MAN TO HAVE HIS ITEM (FAIR) SEEING THAT HE PAID FOR IT .. EVEN THOUGH I PURSHASED IT FOR MY ELDERLY MOTHER IT WAS ONLY FAIR ...MORAL IS THEY NEED BETTER CUSTOMER SERVICE AND IF A ITEM IS PURAHASED TAG IT PROPERLY AND MOVR IT TO AN STORAGE SECTION IN THE STORE SO MISHAPS LIKE THIS DONT OCCUR...I SHOPPED HERE FOR YEARS BUT IT MAKES YOU NOT WANT TO EVER GO BACK THERE...(POOR CUSTOMER SERVICE)..AND ..IT TOOK ME A WHOLE WEEK TO GET MY MONEY RETURNED )...
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Avis Coleman
Beware of Mattress sales at this location!!! I purchased a mattress and box spring from this location and before paying for it I asked the manager several times was the mattress new... he would never make eye contact with me but slowly responded by saying yes everything in the plastic is brand new. After I received my receipt I noticed it said no refunds... I got the mattress home to my new house and found overnight from my daughter that it had some sort of bugs in it that severely bitten her while sleeping. The following morning I called the store and spoke with an assistant manager and explained to him that bugs were coming out of the mattress they sold me. He placed me on hold and came back on the line and said bring it back and they would refund my money but that really bothered me because my receipt clearly said no refunds on mattress. I was thinking what if they just put it back on the floor to scam the next person. So I immediately contacted pest control to confirm what I was suspecting and sure enough it was bed bugs infested in the so call new mattress. Im working to see who I need to report this too in an effort to prevent someone elses from going through this hell but I want to urge everyone not to buy any mattress from this store.
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Hannah Salamanca
I called yesterday to schedule a furniture pick-up for today. They told me to have the items waiting outside from 8am-8pm today because the drivers are not allowed inside the residence. So, I moved the furniture into the rear loading area of my apartment complex (because I obviously cant leave items waiting on my apartments lawn). When I called the office to tell the drivers exactly where the furniture would be, the office staff was rude beyond anything I have experienced so far. I calmly told her that she had no reason to be so rude and that I would like to speak to her supervisor. She talked to a manager - while I could hear the entire conversation - all while continuing with her sour disposition. If you hate your job, thats fine, but you literally have no excuse to be a caustic, detestable human being as soon as you pick up the phone. Find a new job, or learn some customer service skills. However, Kolany Williams, the manager, offered wonderful help and said that he would call to tell me when the drivers would arrive.
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Delighted Day
30 miles from where we live! But well worth driving, items are in great condition, places are always cleaned, lot of brand names cloth for both women and men, and well sorting by size, there are great selections in Toys and children Books, housewares, kitchenware, DVD movies. We usually go on Sunday and they have some that half off on clothing and shoes by tags color. They have beautiful real wood furnitures, we wish we have pick up truck :)) it is cheap but too bad can not fit in our small car. We used to shop at Goodwill and army salvation but recently they are really getting so expensive, especially goodwill in my area. I hope this thrift store keep up the good deal, otherwise we will have to seeking for new treasure again.
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Mariya Filippova
Ive had a very good experience with this place. When I found out that they dont offer pick-ups at the apartment complexes, I loaded up my car and took all the items to the store myself. Its right off Route 1 and there are big signs for it, so its hard to miss the place. I unloaded my car, and two men from the store carried all the boxes and bags for me to the truck, where they store all the delivered used items. I got the paper for the tax purposes right there and could continue with my day. I highly recommend the place.
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Mandi Amigh
Given that this is a thrift store, where people go to find good prices for used items, this place is wayyy overpriced. Why would I pay $200 for a desk that is used and has wear and tear when I could buy a new one? Defeats the purpose, in my opinion. I also saw a blanket that I actually have while there and remember paying around $50 for it new, they had the price at $70 used...
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Heather Marrero
The store is clean and most of the employees are friendly. For a thrift store they over price many items that have very obvious wear and tear. They have a military discount of 25% which is extremely nice when you purchase more than you planned. Parking is a bit of an obstacle though.
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Brede Washington
prices are very reasonable compared to other thrift stores. very clean. very pleasant workers. clothing is sorted by size. They have early bird specials on Saturday morning and other discounts during the week. Highly recommend
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Flor Yanes
Me gusta. Linda. Ropa para. Niñas. Niños. Buenos. Precios. Exelentes condiciones
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Melanie B.
Not as big as a Value Village, but it makes up for it in a few ways. Its incredibly organized for a thrift store, and the prices on clothing (particularly kids clothing) are fantastic.
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VC Nickels
Clean and well organized but a bit overpriced. The tend to have higher quality and you do tend to pay for that but its a bit over what youd generally expect at larger stores.