Category: | Grocery Store |
Address: | 6000 Greenbelt Rd # 3, Greenbelt, MD 20770, USA |
Phone: | +1 301-982-5482 |
Site: | giantfood.com |
Rating: | 3.6 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–11PM |
MA
ManSeeks DeliciousFood
Negative 5 stars Sept 17th 2015. While speaking Russian with my visiting family, an employee at the Greenbelt Giant Grocery store got into my fathers face and called him a "B#### A## F#####!" for unknown reasons. I was worried he would punch my dad and got between them. I switched to English and asked him to repeat what he said, his reaction was "Oh, S###! " and to run away. After waiting for 35 min at the store, Spoke to Scott Simms the general manager. He seemed eager to help and cared about the situation but seemed genuinely shocked and asked to call me at a later time. After several days of phone calls, he couldnt tell me what was being done about the employee but offered me $25 gift card, said his hands were tied. Gave me a number to his boss that sent me on a giant loop thru an automated system. I spoke to many rude and unapologetic employees, who didnt know Glenn and all told me it wasnt their department. His boss, Glenn Rutledge took another 2 - 3 weeks to contact me. Didnt sound like he cared about the situation. Completely ignored how the employees over the phone treated me. Had very mundane and general replies about my situation. I expressed my concern that the employee that i complained about might retaliate. Glenn told me i could be assured of my safety but would not tell me how. He the felt situation was handled smoothly and that $25 was sufficient. I told him financial compensation was not my concern. Again no apologies or taking responsibility from Glenn. Fed up, I asked Glenn to speak to his boss and consideration for a month worth of free groceries, not because free groceries would resolve this problem but because of all the trouble I was experiencing with the company, He told me he would call me back. Week 4: Glenn refused both. I was basically told I was being ridiculous. Initially, I didnt want any compensation, I just wanted a someone higher than the store manager to take responsibility, apologize, tell me it would not happen again, and make me feel wanted as their customer. This was a big fail on the companies part. Not shopping there again. Will never shop at this company again.
PA
Pat Cheslik
want to give a no star rating for the pharmacy. The blond headed pharmacist is one of the nastiest people I have ever incountered. In the past I thought she was just having a bad day, but beware. The man is so nice, the reason I had continued to go there. After my experience today, I will no longer go there and have transfered my perscriptions elswhere.
A
A Private User
Beware! This pharmacy may be giving you prescription cough and cold medicine for your children that is not FDA approved. Check your prescription to be sure they do not switch it to a non-approved, illegally manufactured drug that is cheaper. And ask if your prescription is FDA approved.
KA
Karla Campos
This place have the worse Staff. Terrible customers services.They should fired everyone in this place including supervisor,and manager . This people are rude nasty attitude. I will not recommended to anyone. Dont go to this place...
B.
B. Lipkowitz
Wonderful food shopping experience. From fresh herbs, greenery and fruit to surprising cultural fair, meats, seafood and everyday needs are conveniently ready at you fingertips. Friendly help along the way is an extra bonus.
M
M Bond
Entering a grocery store by walking thru a mall is not ideal. Parking a 6 foot wide car in a 5 foot wide parking spot is not ideal. Once in the store, I suppose its not terrible.... but it sure is a pain getting in there....
LO
Lois Delaney
I needed a dollar for my pain meds and a nice young man who works at Giant swiped his card without hesitation. The pharmacy staff were so polite and helpful. I should have gone to that pharmacy first.
HI
Hillary S
Pharmacy staff is awesome, they are willing to order your medication. Caring and competent. Great customer service. Much easier to deal with then surrounding retain pharmacies.
ZO
Zoe Lamperouge
Nice grocery market. Love the regular deals. A star off for occasionally bad fruits, unhelpful staff and limit choices on international groceries.
RU
Rusty Shackelford
The store is fine, but the army of begging "homeless" guys with new shoes and hats in front of the doors makes you lose your appetite really fast.
SU
Susie Smith
Very pleasant, Steve was very helpful. The only problem I had.. It was so cold in the store. Cashier was very nice, had great costumer service.
A
A Private User
Great service and very friendly. Every time I have asked for help everyone goes above and beyond to find things or order my favorite things.
ST
Stephanie M
My only concern is that the freezer is on the total opposite side of the store from the refrigerated section.
GE
German Perdomo
Muy bueno limpio la verdura fresca
A
A Private User
service average but products are good. no one is particularly anxious to help. but produce is good
AL
Alexis Lopez
Super mercado muy buen servicio
AN
Andrea Byfield
I was able to go in, get my products and get out. There wasnt a long line that time of day.
PE
Pepe Aguilar
Bueno pero sus precios no
RI
ricardo garcia
Exelente y buen trato
LI
Lin S
Theres stuff at this Giant I cant find anywhere else. Huge store and great options!
MA
Mark Grant
Good selection, decent prices. Used to have a butchers window but not anymore.
AN
antonique davis
Great store, great staff no complain at all keep up the good work giant
KI
Kimberly Stark
They have everything you need plus they have great sales.
CH
ChaLita Tillman
Recheck your prices, whats listed is not what rings up...
MA
mary ann vaughan
helpful staff and a fantastic variety of beer and wine.
KA
Karen Jalloh
Always a pleasure. Rarely shop anywhere else.
BE
beverly Rudder
Helpful staff and fresh fruit. Easy checkout
EV
Evelyn Kirkland
Was able to get list completed fast.
SA
Sara Mack
ok food selcetion, but rude staff
PI
pirooz ziaee
Clean well organized storr
QU
Queen K
U will find something
RO
Ronald Yerby
Very friendly staff
JE
jeffery smith
Grocery shopping
BE
Beide Fu
good food to buy
TO
Tori Fevrier
Quick and clean
MO
Mohammed Reshid
Great variety
FL
Floriberto Lucero
Giant Giant
D.
D.M.V Life
Very nice
SC
Schleifer Grigorij
Very good!
TR
Travis Stith
Nice