Glen Burnie Eyecare

Category:	Optometrist
Address:	1600 Crain Hwy S #102, Glen Burnie, MD 21061, USA
Phone:	+1 410-766-1683
Site:	glenburnieeyecare.com
Rating:	4.8
Working:	8AM–3:30PM 9AM–6:30PM 8AM–3:30PM 9AM–7:30PM 8AM–3:30PM 8–11:30AM Closed

Location

Photos 20

Reviews 13

John Doe

The customer service is terrible here. It all started with the lady at the front desk who could not take down our information correctly. I had to repeat our names and phone number (which they had wrong to begin with) multiple times. Come to find out later, she still didnt enter our information correctly. On top of that, she kept making this weird noise and continuously smacked on her bubble gum. Very annoying. Then, the lady who does your eye glass order gave me bad information. She kept trying to charge me $300 for progressive lenses. I told her with my insurance they should be free. She tried to tell me progressive lenses are never free and they cost $300. She never once said that she would look into it, or tried to find out if my insurance did in fact cover progressive lenses. She just argued with me and was very rude. I then pulled up my insurance information on my phone and low and behold....progressive lenses are FREE! She then became very snobby and more rude. Needless to say, I walked out without purchasing any glasses for myself...I also canceled two more appointments for other family members I had scheduled for the next week. If you dont mind being treated very poorly, then this is the place for you. 7/24/2017 EDIT: Your staff member lied to me and tried to rip me off. Even after she discovered she was wrong, she was still extremely rude. As for my reviews, I leave both positive and negative reviews from multiple places and states. Sorry your business fell into the negative review category but when your staff is incompetent, argues with customers and is beyond rude, you should expect a negative review.

Pm Cornett

So far, so good. Ive just made my first appointment with this center. I read one review that believed the staff "lied" about taking their insurance. Id like to share that I also asked during my discussion to make an appointment if this center takes State of Maryland BCBS Vision insurance. It was explained to me that there are two providers of vision insurance for Maryland BCBS: One of the coverages is provided directly by BCBS, the other is an outside provider. I was told that since my coverage is directly through BCBS, it is accepted. Perhaps that was a factor in the mistake made for the other reviewer. The receptionist who spoke with me regarding details of my appointment and my insurance was informed, knowledgeable, professional and congenial. Im looking forward to a good experience with Dr. Dana Greiss of Glen Burnie Eyecare.

Allen She

I have been seeing Dr. Spind for more than 10 years for caring for my annual eye exam. Start 2013, I have changed my Health plan, which use to cover my annual eye exam, to Blue Cross Blue Vision plan. in 2013, I called them to make sure that they do take the insurance, which they have. I have provided the front desk staff my vision plan card both last year and this year. But, for this year, it seems that all the staff member are new. The new staff told me that I didnt provide them my vision card last year. Why would lie since he has been my eye Doctor for years. There are different in co-pay if they billed to my Health plan. When I called back to the front desk. She just angrily said to me that I didnt give them the vision, why would I lied?

Bob deLeon

I had to re-schedule my appointment a few times before I could actually get there. The office was very good about being flexible with my schedule and also offered late appointments that worked for me. The woman who helps pick out the glasses and writes up the order is very knowledgeable about the products and also helpful in offering advice on which sunglasses would look best on my face. I took a while to actually settle on my pair, and the staff was very patient with me while I narrowed my choices.

Jim Katzaman

Two weeks ago, I came to Glen Burnie Eyecare with nasty eye irritation complete with gunk (Its a medical term). Dr. Spind immediately diagnosed rosacea that was affecting my eyes. He prescribed a combination of eye drops, antibiotic and wipes. Today, I returned for a follow-up, and he said I look much better, and I do feel better than I have in months. I have permanent follow-up treatment due to my skin condition, and I know Im in good hands with Glen Burnie Eyecare.

Anastasia Parks

Dr.Spind has been my eye doctor for 20 years! He is absolutely awesome!! My job changed insurances so I ended up going to Walmart in Glen Burnie on Ordnance Road... what a huge mistake... went almost 3 months till I had cash to go back to Dr. Spind very professional yet very friendly.. will never go anywhere else I give Dr. Spind an A+++++ Also his staff are very helpful and friendly as well... Keep up the GREAT work guys Love yas❤

A Private User

Love this office. The doctor is very thorough, staff is helpful & friendly. My children & I all go here. They dont tell everyone they need glasses either. Doctor told my one daughter she has perfect vision, nothing needed. My oldest daughter has been his patient for about 3 years & I just needed glasses this year. Wouldnt go anywhere else. Very satisfied & trust them.

Barb Cheek

We have been patients of Dr. Spind for many years. He is an excellent practitioner and the office staff is very professional and helpful. When I had an allergic reaction his staff was quick to fit me in and the treatment received was caring and helpful. We have recommended Sr. Spind to many friends who also have used him for years. I wouldnt trust my eyes to anyone else!

Debora myers

I have had the pleasure of using the miboflo dry eye therapy with Dr. Spind. What a difference it has made in my daily life. No more tired, red or dry eyes. I can sit at the computer all day or read with no discomfort in my eyes. The grittiness and discharge of my eyes no longer exist. I strongly recommend this dry eye therapy to all that suffer from dry eye disease.

A Private User

Highly recommend Drs Schwartz and Spind. My daughter and I had such a great experience with the office. The staff was friendly, helpful and informative. Even though theyve seen thousands of patients, they made me feel special and not just another patient. Im very glad we chose them and couldnt be happier with the results and care they provided. Thank you very much.

Courtney Jordan

Ive been coming here for years. The Front desk staff are always welcoming, Opticians are extremely professional and knowledgeable. Dr.Spind is caring and devoted . He has taught me the importance of eye care. I wouldnt go any where else. Glen Burnie Eye Care is wonderful. I would recommend this office for anyone! I love my new contacts and glasses!!!!!

Rick Gettier

I am an Eye Care Consultant for over four decades and trust my families vision with Dr Stuart Spind. I knew his Father and "Old School" Partners. He has the same professional ethics but has invested in Hi-tech Digital Exam equipment and products. Take the time to watch Glen Burie Eyecare educational videos and make an appointment with Dr Spind!

A Private User

Not a review, but I found the address to be incorrect on google maps. The correct address as listed on the website and confirmed through the administrative assistant was: 1600 Crain Highway, Suite 102 Glen Burnie, MD 21061 If you are from google please update the address and delete my "review" since it isnt a review.