Category: | Furniture Store |
Address: | 1815 Pulaski Hwy, Edgewood, MD 21040, USA |
Phone: | +1 410-612-1627 |
Site: | pricebustersmd.com |
Rating: | 4.4 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 10AM–6PM |
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Curtis Thompson
If I could give a "NO STARS" rating I would. The left hand doesnt know what the right hand is doing apparently. I was told I would get my items the same week, then get a call stating "were unable to deliver your items this week. Expect them next week". Thats understandable. Thats wasnt the issue. But then I get home and find a handwritten note, on a piece of a Dunkin Donuts paper bag, stating "Sorry we missed you. This Price Busters". I call the Edgewood store, who made the original phone call stating no delivery, and the word "unprofessional" doesnt even begin to describe the way this girl was on the phone. Yes girl. The girl was very rude, and had no customer service skills, yet claimed to be the Head of the Customer Service Dept. They took no ownership of their mixup, kept talking over me, and had the audacity to say, "it was supposed to be there today anyway". Did you forget your phone call from the day before??!!! Piss Poor. I will NEVER.....I repeat NEVER EVER purchase or suggest someone purchase ANYTHING from them. Someone was buying the furniture for me as a gift, and I wish they spent their money somewhere else. The Edgewood Store dont deserve the sale. WORST EVER. And it was paid in full at the time of purchase. Just ridiculous.
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Lisa Bond-Garcia
Helpful courteous staff. Mike is an excellent salesman! However delivery service sucks bought 1400$ including $200 for delivery and the delivery men dropped off boxes that were sealed and item names matched on boxes told my 63 yr olf Aunt to sign n rolled out. There are screws missing to the chairs n the pega do not fit. My phone calls on the day of delivery were unanswered and I was told to call the store n ask for Charlie! I called the store and was told Charlie wasnt there! Called back next day asked for the manager and unidentified female answered the phone and said their policy is they do not do set ups! Define setup!!!! She told me to call theit 443 customer service number. Who has a 443 customer service#? I only gave 1 star for the salesman and would NOT recommend or purchase from this comoany again.
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Chasity Ingram
We purchased some items earlier this month . The items was suppose to be delivered 7/20/2016 after 3pm , my wife calls around 6pm to see where the deliever is ( supposedly the driver doesnt have a cell phone so there was no way to get ahold of them ) . He continues to tell us that they had delievers up to 11pm at NIGHT!!! ( so unprofessional )!!! Its now 7/21/2016 6:54AM & still NO delievers of our items!!! No call saying that they wasnt able to meet the deliver date or TIME!! If, I purchase an item & I tell you the date & time I would like my items to be at my house at the time you asked & I told you!!!! Poor business sucks because when you just moved into an home & you need a place to give your business you have to turn it down because of the poor business!!!
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Raven Heil
Shavon made my experience great. I was in and out. However at delivery it took a turn for the worse i was delivered a mattress with a huge rip in it when told about it they said theyd bring another but couldnt tell me when. I had my mom go to my house because I was at work so this was a huge inconvenience, guess they dont check the product before they load it. When I called the edgewood location i spoke to a gentleman who was very rude kept talking over me and wouldnt let me get a word in he kept asking to call me back finally after me being angry he said theyd get another out to me shortly. I dont think Id do business with the edgewood location again.
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Tina Johnson
We only went into the store to look but our salesperson Deanna was so friendly and helpful that we ended up buying a sectional, ottoman and a mattress set all of which we needed of course. She asked us what we were looking for and since she was knowledgeable about their inventory she was able to show us several things that fit our needs without being pushy or fake which we appreciated so needless to say we found the perfect items and would highly recommend you stop in and check them out if you need anything for your home. We will go back there first if we need anything else because the prices are great too.
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carlos rich
Wow, I don’t understand why anyone would shop anywhere else. I went shopping at the Ashley store for a bed, living room, and dining room set. On my way home I stopped at the Pricebusters in Edgewood to get a mattress set for my bed. I told the manager that I just came from Ashley and needed a mattress. He asked what I had picked out at Ashley. He was able to get the same EXACT sets cheaper - and even faster! - than Ashley would have been able to. I saved almost $2,000 dollars by stopping in at Pricebusters. Thank you so much!!! . ..
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Megan H
We went to price busters in Edgewood looking for a dining room table. We were able to find one that was perfect for us. Deanna was so helpful explaing the warranty for the furniture. She was able to answer any questions we had and if she didnt know the answer she obtained prompt answers from Mike. Because of both their assistance we were in and out of the store with exactly what we wanted in 10 minutes. I would highly recommend this store and going to see Deanna and Mike.
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Rayneika Robinson
I recently went to Price Busters and purchased new furniture to decorate my new home. I was Immediately greeted by Shavon. He was knowledgeable about the product and helped me pick the perfect Living room , kitchen , and bedroom furniture . He even explained the warranty. I cant wait to set up my new home ... Thank you Price Busters for hiring an employee with such passion for his job. Sincerely, Happy Customer
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belinda negron
Price Busters is horrible place to go to. There not friendly at all. I go pick up my item. I get home i open the box i have more stuff then i should in the box. I would even give them i star. And they dont delivery on the weekend and they charge you lot for it. So to save yourself money your better off pick it up yourself every again. Sorry to said this is the in edgewood md and the warehouse is in goldring
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Rashauna Robinson
I recently visited Price busters to purchase a bed set for my new home when I walked in there were so many options I wouldve been lost without such a great salesman. Shavon helped me throughout the whole process helping me price out different options and stay within my budget. He displayed a level of professionalism that is hard to come by. I will definitely come back to price busters.
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Naterra Bailey
Deanna was awesome she was so helpful and patient, she priced things within my budget and helped me find what was good for me I asked so many questions she answered with easy and still greeted customers so none of us felt overlooked she is the epitome of good customer service. I will shop here again. I love the product, thus is my second time purchasing
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tammy lynette
I had a very good experience shopping with Price Busters. Everything was fast and easy. Great service from all the employees and great delivery and pricing. No need to shop anywhere else. Great low prices and and great deals. Same products sold at Ashley Furniture and Value City ,for lower prices and same great quality !!