Category: | Stationery Store |
Address: | 4805 Bethesda Ave, Bethesda, MD 20814, USA |
Phone: | +1 301-215-9141 |
Site: | papersource.com |
Rating: | 4.2 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 12–6PM |
KR
Kristy Brad
I went to Paper Source for all of my wedding stationary including our Save the Dates, Invitations, Envelopes, Belly Bands, Reception Cards, embosser for return labels, Labels, Menus, and thank you cards. I was pretty disappointed with the quality of the staff and their knowledge of their products and services at the Bethesda and Alexandria locations. First, I made an appointment to start my wedding stationary research and they not only forgot about the appointment, but the person I was supposed to meet with, simply didn’t show up at work that day. I was then misguided about the methods of printing and available papers for each type of printing when I was making choices. This lack of clear understanding of the companys capabilities led to mistakes and re-printing, which delayed my Save the Dates from going out on time. My goal was to keep all of our stationary uniform to keep a common theme and in the end I continued to hit roadblocks about the choices I had made. I was then informed what I had chosen for my Save the Dates could not be done to the stationary I selected for our invitations, off of which the Save the Dates had been based. I met with the manager, and in the end Paper Source made me custom invitations and stationary, for all of the inconveniences. Yet, my embosser broke when I was making the envelopes and then the company who produced the embossers for Paper Source went on strike, but I was not informed of this so I waited in limbo. My embosser finally arrived, but with the insignia upside down. By the time the correct one arrived, I was scrambling to make my envelopes at the last minute, again. In the end, I think our stationary and related items turned out well, but it came at such a large price financially and emotionally. I love Paper Source products, but you truly need to stick with what they have available online and be clear with a knowledgeable person on the staff about what they can and cannot provide in terms of services.
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Austin Graff
This location of Paper Source is in the heart of Bethesda Row and has very friendly staff. They also offer a variety of classes for kids, families, or the interested artist.
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Trevor Bryant
Need a card or quick gift for any occasion? Paper Source is where to go.
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Oliver Winters
Love it