A-Plus Computers Inc

Reviews 6

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J W Shepard

First obtained services from this company in April 2009 upon moving to the area from the Midwest. It was a very simple thing I needed but none of the big box stores had what was needed ... and they offered no reasonable suggestions otherwise. A-Plus delivered it fast, correct and on-budget. Then, three years later in 2012, I had a computer problem while on business in Chicago, and of all the sources for a remedy available to me in that very large city ... not one of them offered a solution that was both quick and cost effective versus quick and convenient ... assuming the work is done correctly. Since I carried the business card for "A-Plus Computers" along with the other ones I consider vital ... they advised I could be helped upon my return to Baltimore. Right as rain, the problem was solved in short order, literally, and for the extremely fair rate of $75 given the collateral costs of not achieving a "quick and convenient" outcome. The work was done correctly ... as expected. Last year I moved to Southern New England, but still do some work in the BAL/WDC area. In March of this year a co-worker damaged the female USB connection to an external hard drive with critically useful data that I needed to have retrieved. I snooped around the area where I live in Southern New England, but did not receive a good sense from the feedback some of the prospect service providers were offering. I waited to bring the device with me on this most recent trip to Baltimore. In a nutshell, despite the fact this company has grown and is busy as ever ... they once again delivered as promised and for the price quoted. I could not be happier with their overall performance: from intake at the front desk, through the technicians diagnosis and explanation of my options, finishing with an extended discussion about customizing a new system for my needs going forward. I will be going back to these people soon to purchase a new system and will be very happy to pay just bit more than the big box store charges; since, in such an exchange, A-Plus delivers a greater level of customer service and superior technological "know how".

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Mike Dahl

Took my computer to get diagnosed. They found the problem and recommended the fix. I relayed to them to please back up ALL data before proceeding with the procedure. This was clearly on the work order. To make a long story short, they wiped out all my data and did NOT back it up. I couldnt get anyone to give me an explanation on how/why this happened except "that technician doesnt work here anymore". I left numerous phone messages and no one would call me back, I had to call them. Needless to say Ive spent countless hours reloading programs and re keying data back. I would never take nay of my equipment back to this company.

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A Private User

I recently had a problem with my Sony Vaio laptop. The charging jack had broken loose from the motherboard. I took my laptop to the shop and got an estimate for repair and time to repair. The price was fair, the repair took less time than estimated, and I would recommend this shop, based on my experience, to anyone in need of computer repairs. They will get my future repair business.

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Linda Lee

Took two computers in for repair. It took them along time to repair and fix the problem that they had to give us a discount. Also when we received our computers back a lot of our information was lost. The computers still ran poorly and I refuse to take my computers back there. I will be going somewhere else. Not the best service.

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Tina McCloskey

Very knowledge onsite service - extremely satisfied!!

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Neel Rodeo

This business was a waste of time and money.

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