Verizon Authorized Retailer - A Wireless

Category:	Cell Phone Store
Address:	105 Hillsmere Dr, Annapolis, MD 21403, USA
Phone:	+1 443-221-2351
Site:	awireless.com
Rating:	2.9
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–7PM

Location

Photos 7

Reviews 8

Matthew Lewis

Location is terrible. Told me I would get a free tablet with no obligation for 14 days. After going to 4 stores to return it, they finally did and told me they needed a card to refund me, and charged me 70 dollars! On top of charging a 40 dollar activation fee. So much for honesty. Thankfully corporate Verizon was able to help me. Will never return to this store again. You shouldnt either, unless you enjoy being ripped off and lied to. EDIT: You dont want to help. You made that very obvious when I left your store angry after being lied to. Dont come on google and pretend to care to make yourself look better. EDIT 2: A month later, I got my bill, and they never disconnected the tablet. Its no longer in my possession, I returned it within 7 days, and they show I never returned it. And to cancel is 175 dollars for an early termination fee since its past the 14 days. Again, thankfully, corporate Verizon took care of me. This store is incompetent at the very best. DO NO GO HERE! Lying, cheating, stealing thieves. Im tempted to stand outside the next day I have off work and tell every customer that walks in my experience. Absolutely horrific experience. Should not be affiliated with Verizon!

Diwakar Joshi

I showed up 5 minutes before closing time on a Sunday because I had lost my phone. Monique was awesome and helped me pick out a new phone and told me about a promotion that was going on that I was eligible for with my upgrade. She was very nice and patient (even though it was closing time), helped me out when I was in a tight spot!

Steve Johnson

Store location is nicely away from the busy areas of Annapolis which I think is good because it isnt mobbed. I dislike VZ. The sales person was so rude over the phone. Maybe a little better in person. 5 more minutes was 10 more a few times. Equipment wasnt activated...wasted too much time on the phone with cust support.

Nick

The store charges 20 dollars for a "Set up and go free", per line which is the only store Ive heard of doing this unless its a walk in data transfer... Second the prices they have are incredibly higher then any other stores. Indirect or corporate. Needless to say dont go here!! Price check yourself .

NcK Venomous

Phill Banks has this location in a great place now. He has worked in Mobil phone salls for over 20 years if you have a Verizon phone or not still come to this location. Great customer service excel knowledge of the market and current devices along with deep and detailed info on all Verizon plans.

Pamela Stegemerten

Horrible experience! Don’t use this retailer. I have purchased two phones from them and have had nothing but problems. They are not to be trusted! Go elsewhere.

Noelle Fell

Why does buying a cell phone always take so long???

Dan Bailey

Decent customer service