Office Depot

Category:	Office Supply Store
Address:	2401 Solomons Island Rd, Annapolis, MD 21401, USA
Phone:	+1 410-224-6005
Site:	officedepot.com
Rating:	3.5
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 9

Reviews 15

Julie Husson

I had the worst experience at Office Depot in Annapolis, Maryland on Dec. 8, 2014. I will never shop there again & will be sure to let all my friends & family know how awful I was treated at this store on the above date. I picked up my return address labels that I had ordered. The print was SO small it is barely legible. I had previously brought a label in & was told it would be printed exactly as I requested. I signed for it & paid because it appeared to be correct. However, what was NOT on the order form was the font. I did however state that I wanted the font the same size. The ones they had printed & that I paid for has a font that is SO tiny it is barely legible. I was told that there is NOTHING they can do for me & that I "signed for the labels." I was told this over & over by the dept. manager & then by the store manager. There was NO solution offered to me. They did not care or have any pride whatsoever in what they sold to me. Nor did they care I was not happy with the product I paid for. The small print was clearly their mistake. What bothers me the most about this is that they offered me NO solution & did not care at all that I was unhappy with their product. They were in fact rude to me in front of customers present at the time. I will attempt again to get on better business bureau about this office depot store in Annapolis, Maryland. I will also follow up with the headquarters store in Gaithersburg, Md. about this complaint. It is completely unacceptable to not even TRY to please a customer. I will NEVER shop at Office Depot again & will be following up with this complaint.

Diane Donnelly

I have always had very good experiences with Office Depots including this one. However, I had a bad experience today with one sales person. He completed his communication with another customer and left the aisle that I was waiting for him in. He went over to the computers to talk to another sales person, saw that I was in his aisle but didnt come over. I walked over to him and asked him for help in getting an adapter for my new Ipad pro. He walked to the aisle and handed me the wrong one. I told him that the ipad pro doesnt have a 3.5mm headphone jack. Further, I showed him the type of port that it did have and he said no, you are wrong. He didnt understand that I was trying to tell him that the port is for a lightening connector (I didnt know the proper technical words). I truly dont think he believed me so he said to go home and google what was needed. He said after I google it and see what I need to go to Best Buy because they sell more Apple Products than Office Depot does. My biggest disappointment as a business owner (besides him telling me to shop at his competition), was that he didnt do the simple google search while I was there to help close the sale. That is what I have appreciated about the Office Depot on my other visits is the customer service provided. Epic Fail for this sales guy today.

Lisa

Parking can be difficult if you come on a busy day because their parking area is very small. I usually have good experiences at Office Depot and love going to most Office Depot stores for my printing needs. However, today my experience was somewhat difficult. Im not sure if they were shortstaffed today or not, but regardless I was disappointed. I came in to have a very simple print job done. I sent two emails of the document I wanted printed and she directly printed it without showing me the preview or asking what size I wanted, which their employees have always done in the past. For both documents I asked her to make a few changes and she seemed agitated by me. She went to the computer to make the changes and again printed without showing the preview and I just accepted the documents because I didnt want to be much of a burden. She was helping another person the whole time she was printing for me so it led me to believe they had a staff issue today, but doesnt change the lack of communication she had with me.

Joan Liut

This is a well-run store, and I have always been happy with the service after probably more than 15 or 20 visits. I do not recommend the furniture, except for garage-style rack shelving. Bookcases, computer tables, etc. are of the type with cheap backing. Be prepared to make some turns to access the store. Easily reached from Route 2 going north, or Forest Drive as long as the store is on your right.

Lydia Nderitu

Friendly, helpful, and knowledgeable employee (Tyler) helped us with picking out an office chair. This store is small and has less options than other locations so we did end up checking out the other store.

Hai Nguyen

Nice store, a little understaffed when you need help. Great Managment and associates, especially the Norton Rep, cant remember his name. I almost gave up on Office Depot till he helped me out.

John L. Davis

This is a good store with plenty of inventory that is well organized and neat. Fast checkout usually and the copy and print center does accurate work quickly.

Jamie Chase

Often crowded, but the staff are friendly, even when they dont know what theyre talking about.

Following Geico

Get in, get out. Everything you need, one stop.

Will Cogle

Good sales. Organised. Professional atmosphere.

Michael Barkdoll

Parking is tough. Need go at non busy times.

Felipe Salinas

They got everything i need for my office

Jim C

Close and has good prices.