Category: | Furniture Store |
Address: | 150 Riverside St, Portland, ME 04103, USA |
Phone: | +1 207-774-2900 |
Site: | upscalegroup.com |
Rating: | 3.8 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM 12–4PM |
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Robert Sclafani
I had been thinkling about selling a lot of my parents fine furniture since they had passed. I had about 10 items that were in great condition and vintage....I first thought about selling on craigs list and ebay but got worried about having to deal with the people directly about price etc.....I called the store and spoke with John Locke who said he was the owner. He spoke to me at length about the process and how it works with his business model of selling. Althought I orginaly though I could maybe get more money if I sold them privately I really did not want to deal with listing on ebay or craig list process. I had a bad experience once with criag list when someone tried to insist on giving an out of state check. John and I came to an agreement on price and terms. John was fair and very nice to deal with. 75% of my items sold within the first 60 days. I was paid promply and John was so nice everytime I spoke with him about the progress. I even came into the store to check on the progress and he showed me my items on display that were left and disscussed the options on any items still left that did not move. I would recomend this place highly....especially if you dont like dealing with internet anonymous buyers. The process was both painless and profitable and was very happy!
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Robert Byron
My wife and I were in Upscale Consignment this morning September 7, 2013. We were there with photos of my Aunts furniture. We had no expectation that it was valuable. We were there to get a sense of its value. We spoke to a salesperson he was warm and friendly. The experience went quickly downhill when he introduced us to Chris. Chris is probably the rudest most condescending retail person I have ever met. The photos were large and very clear. He was impatient and down right rude. The furniture was from the 1930 and 1940s in excellent condition. He dismissed everything as an American copy of European design. My wife asked about some of the depression glassware and other crystal glassware. He told her that she could act "Bohemian and smash it and make something useful out of it". We did not go in there thinking we had hit the lottery. We went in as a consumer trying to learn and offer the items on a consignment basis hence the stores name. I have been in public service for the last 35 years. I would never treat anyone I met in my career like Chris did. Especially a potential customer. I walked out and told my wife I would never set foot in Upscale Consignment again.
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Vanessa Valverde
We purchased a very nice living room set for a client of ours and it was an extremely easy and pleasurable experience. The sales staff are very friendly and not pushy. They are very knowledgeable in all areas of the furniture business which is a true plus. The showroom is amazing! With various options and great prices, you can find anything you need here. We will definitely purchase from here again and will recommend to our colleagues and clients. We dealt with Maria and she was a doll!
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Vicki Swander
I absolutely love this store. I have found items here that I could not find anywhere else and at great prices. The staff makes your shopping experience such a pleasure. They are knowledgeable and there is no pressure. I highly recommend Upscale, youll want to keep coming back!!
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John Ford
I went in to look for some vintage items - and the layout is nice- full but nice- was fine until I asked for some help- and Chris was the salesmen- he was rude- and treated me like a fool- i will never go back into that store and will tell everyone i know the same!!!!!!!!!!!!!!1
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Carol Chabot
Horrible! Like getting furniture from pushy used car salesman. They didnt show us the scratches on the couch we purchased and the table was lopsided. Our bad for being too trusting. Called to explain couch scratches and they were completely unwilling to help.
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yvette dejean
I set out one day to purchase a complete bed/mattress/box spring, end table and lamp for my new apartment in Portland. My taxi driver recommended Upscale Consignment Furniture. I had a great experience. For less than $1,200 I purchased a terrific bed,
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Brittany White
Upscale always has THE best selection of furniture. Every time I shop, I find new pieces I love. The Locke family is professional, courteous and helpful. I highly recommend shopping here first for all your home furnishing needs!
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Tori Armishaw
Every time I visit upscale I have a wonderful experience, the staff is extremely knowledgeable and helpful. I will always go to upscale for any of my furniture needs!
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Heaven and Earth Day Spa
My first stop for furniture :) I have purchased several items from Upscale, both new and used. The staff is always friendly and helpful.
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L LP
Excellent. They had exactly what I was looking for, friendly service, and delivered the same day ... cant ask for more than that!
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Dianne Marie
I always have a great time when visiting this store. The employees are very friendly, knowledgeable and professional.
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MaryD Donahue
Interesting offerings. Can get good deals here. Nice, helpful staff.
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Dana Little
Great place to look for a bargain in furniture.