The UPS Store

Reviews 6

LO

Louis Scharringhausen

I was in the Denham Springs area for a week and was expecting two packages to be delivered during that time. I called this store before I had the packages shipped, gave my name and explained I was expecting two packages. First one was delivered early and I picked it up without incident. The second package was to be delivered today (3/24). It was refused by the manager of the store as apparently they "were not expecting it and didnt know who it was for," regardless of the fact a phone number was left for them, one was present on the package, and I had just been in the day before to pickup the 1st package. I am sure if the task is something simple, not requiring any independent thought, they are perfectly capable. However, if your request deviates from anything the manager is unaccustomed to, go elsewhere as it will clearly be above their ability. I will now have to intercept my package at the FedEx shipping center in Baton Rouge before it is flown back to the shipper. I am sure if they respond, there will be some drivel about how this is my fault, as is typical for service providers to do. However, just know, I provided them the information they requested, left a phone number, and was not requested to do anything else to receive my package other than a photo ID and a $5 charge. It is clear that the employees and managerial staff need to work on internal communication to avoid nonsense like this again.

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PA

Pam Pierce

Fast, friendly service every time. The one time I had to file a damage/insurance claim, they were very helpful and made it easy.

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RO

robert toms

Good service at this one. Dont go to Walker store.

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BU

Buck Dingler

Very friendly. Easy to use

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KA

Karan McLean

Always good service

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RY

Ryan -

Closed on sundays

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