Category: | Florist |
Address: | 12123 Shelbyville Rd, Louisville, KY 40243, USA |
Phone: | +1 502-254-7673 |
Site: | touchofeleganceflorist.com |
Rating: | 4.6 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–12PM Closed |
BR
Brian Duncan
Dropped the ball on a special day! I ordered a vase of 12 red roses this morning around 10:00 am (NOT on Valentines Day) with the directions and time needed for delivery. Once the order was placed the lady said "we will make sure shell love her flowers!" So I thought. An hour after the delivery time had expired and no flowers, I called to talk to another person saying she will get to the bottom of this, so I waited on the phone. Minutes later she informed me that she will have to call me back. An hour later, I called to find out that it was scheduled for tomorrow even though I made it VERY clear to deliver today. In my opinion, they were not going to call back. So after a charged credit card, three phone calls, wrong delivery date, and no flowers they lost all business from me. What a shame
A
A Private User
I have used A Touch Of Elegance twice now and was thrilled with their service. Both times I was short on time and called them with what I thought would be an impossible order and they took care of me both times without any sort of problem. The first time I needed a flower (a SINGLE flower, for something special) and they did not have it in stock at the time, but had it for me by that evening. They even offered to stay a little late so I could pick it up! Then, I called with a bouquet order and asked them to have it there within a few hours and they did. Awesome flower shop who knows how to please their clients. Will continue to give them my business.
MI
Missy Wislocki
I cannot believe the beautiful arrangement! I had a vase that was so unusual and beautiful, I was hesitant to have an arrangement made with it. I knew I couldnt do it justice. I took it in to A Touch of Elegance with very few instructions and suggestions and they ran with it! I got pictures of it, tweaked to my request and it was absolutely perfect upon pick up. My satisfaction was their number one goal. I will never hesitate to use this florist again, they have gained a lifelong customer!
RH
Rhonda Hale
I had a wonderful experience working with Patty. I shopped around and she was not only more reasonable than most, she was more talented than most. I had a vision of what I wanted my wedding bouquets to look like and she delivered! She always does a last look at the flowers before the wedding and I did have a minor change that I wanted to make. She didnt make me feel bad for wanting the change - she gladly made the change and they came out perfect! I highly recommend. Thanks Patty!
AL
Alfred Fazio
Had a fantastic experience with this florist. The staff were great to work with and went out of their way to help. Although I could tell they were very busy, I never felt rushed and they gave me the most wonderful arrangement. The final recipient of the arrangement in turn told me the arrangement was one of the most beautiful she had ever seen. GREAT price and great experience. Although this florist isnt near my home I will likely drive out of my way to return here next time.
KA
Kappa Delta Public Relations
Our chapter used A Touch Of Elegance for three days of our formal recruitment process, and it was one of the best decisions we couldve made! We were blown away with the excellent the customer service Amanda provided, and the arrangements were absolutely gorgeous. We will be coming back! Our chapter of over 100 women were all incredibly pleased, which isnt a small feat! Highly recommend, would give more stars if we could!
A
A Private User
Every flower order Ive made through A Touch of Elegance has a unique presence. My recent funeral arrangement was awed and I gave many referrals. Patty offers above and beyond what other florists are giving, and her prices are well-below anyone in the area, and her flowers are always fresh. They really do put in a touch of elegance! thank you
K
K Ram
Loved working with this florist! We needed flowers for a hard-to-match dress & bow tie for prom and they were SO accommodating. Invited me back to choose ribbons and discuss colors/flowers. They even took a photo so the designer would have a reference the day it was made. Very happy with the final result! We will definitely use them again.
A
A Private User
Ive used them for all my needed floral arrangements for the past several years and I always recommend people to them. The always go above and beyond to make the most beautiful arrangements I have ever seen. Everyone comments on them. My mom still talks about the one she got for her birthday last year!
ST
Stephanie Danielson
We recently had the pleasure of using A Touch of Elegance for my daughters wedding. Patti and staff were very accommodating and the flower arrangements were gorgeous! Everything was professionally done and within our budget. I would definitely use A Touch of Elegance again. Thank you!
AN
anna
Very disappointed! The flowers were sent to the wrong place and didn"t show up until the day of the funeral and was not what I expected. I expected a nicer arrangement. We had placed 2 orders for the same love one. Hope this was not because they knew we were from out of town.
A
A Private User
I had such a good experience with this florist. So polite and nice! They were able to fill my request for same-day delivery, and were prompt too! My sister is extremely happy with her arrangement and I will be using them in the future! (And so will her business!) Thank you!!!
KI
Kim Farris
I contacted Touch of Elegance from out of state based upon their Google reviews and could not have been more pleased. The staff member I spoke with was very helpful and polite, and the floral arrangement they delivered promptly was especially beautiful and fresh. Thanks so much!
AS
Ashley Nguyen
Amazing staff! I ordered an arrangement from out of state and Jack and Amanda were so helpful! My order was last minute and still they were able to accommodate me and my crazy details. Jack was so patient and he understood exactly what I wanted!
MR
Mrs Thacker
This florist does great work! They did my friends wedding and it was beautiful. They also did some flowers for a funeral that I attended and they were also beautiful. I have used them several times and they have done great work everytime!!
RO
Robert Kennedy
The staff was friendly and knowledgeable in helping me choose the right flower arrangement to send to a business associate as a thank you. The person who received it, along with the rest of the office raved about it. Thanks so much!
ST
Stacie Garrett
They were very helpful and kind. It was super busy 5 school proms and Mothers Day. They took time with me even though I know they were swamped. They had some beautiful arrangements and the prom boutiques were gorgeous.
KI
KidStuff Sale
Fantastic design, quality and selection. I have ordered a number of arrangements and prom pieces as well as received gifts - each and every one was gorgeous! I would highly recommend A Touch of Elegance Florist.
KA
Katelyn Heil
This florist deserves an A++++++++++ rating! The arrangements are well priced and absolutely beautiful!!!!! The designer can meet any need big or small. I wouldnt go anywhere else in the Louisville area.
PA
Paulette Clements
Im so impressed with the staff at A Touch Of Elegance! They are so friendly and will work hard to accommodate you. Not to mention they are creative and I have loved everything they have made for me!